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Dr. Cindy Mi, MD

Dr. Cindy Mi, MD

Ophthalmology*
10+ years of experience

Dr. Cindy Mi, MD is an ophthalmologist in Bellevue, WA and has over 10 years of experience in the medical field. She graduated from Case Western Reserve University in 2011. She is affiliated with medical facilities such as UW Medical Center-Montlake and Kittitas Valley Healthcare. She is accepting new patients.

3.8 Star Rating
Based on 24 reviews 3.8 Star Rating (24 reviews)

Practice

1750 112th Ave NE Ste D050 Bellevue, WA 98004

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Dr. Mi's Reviews

Likelihood to recommend Dr. Mi

3.8
24 ratings, 23 with a written review
5 star
58%
58%
4 star
8%
8%
3 star
4%
4%
2 star
13%
13%
1 star
17%
17%

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Felt Rushed
Even though Dr Mi was very professional and I believed in her abilities to diagnose my eye problem, she was very rough with pulling my eye lids and when I mentioned it hurt, she didn’t respond or apologize. She was curt in her diagnosis and I had to ask questions when she should have explained the diagnosis instead of rushing through it and not explaining it well. I felt she wanted to move onto the next patient as quickly as possible. It was not a good outcome and she didn’t help to relieve my anxiety. Would not recommend her if you want a doctor that is empathetic and a better communicator.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Aug 01, 2024
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I like Dr Mi. She’s kind and competent. Office staff is always easy to work with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patsy Gorman – Jun 25, 2024
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No Communication.
Little communication, almost a cold indifference. If you’re the type of patient that wants explanations from a procedure and the plan going forward. Find someone else. Very disappointed by the lack of information.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 21, 2023
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Quick, painless, and friendly service.
What went well
No results
What could be improved
No results
Helpful
Jonathan Gordon – Sep 01, 2021
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New patient due to usual provider leaving his practice. Prompty got appointment . Very through exam
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
No results
Helpful
Aug 19, 2021
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Very nice. Clinic staff were professional and helpful. Dr. MI was really easy to talk to and gave lots of good information. She was very knowledgeable and I trust her with my surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kristina Embree – Aug 05, 2021
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Very professional and knowledgeable. I would recommend her and the clinic she works at. Excellent customer service from everyone working there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 03, 2021
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Had a good experience 2 years ago with the initial visit on a weekday. However, I felt very rushed attending her Saturday clinic this year. No introduction, no mention of my name. Left without knowing the overall impression of my eyes--had to assume that everything was ok after the dilated exam. The exam itself was ok and not particularly rushed. Perhaps another visit on a less-busy weekday would give me a more positive experience?
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Appointment was rushed
1 other person found this helpful
Helpful
May 17, 2021
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The provider was courteous & professional. He demeanor was reassuring as my referring provider had me very worries regarding my condition, but she was calm which made me calm. Toward the end of the encounter, I did have a sense that she wanted to get going. Being in the med field myself I found this understandable. What really blew me away is she called me after 17:00 the same day to discuss my case further. For that, I give her a high rating!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
Helpful
Daniel – May 14, 2021
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Very professional. Dr Mi made time to answer all of my questions.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
1 other person found this helpful
Helpful
Redmond – Mar 19, 2021
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Outstanding response to an emergent medical issue - Dr. Mi was highly competent, professional, knowledgeable and communicative. She prioritized my treatment, explained why it was necessary and described the proposed treatment clearly. Dr. Mi followed through efficiently and with concern for the discomfort the procedure required at times, suggesting breaks and showing an empathy that was reassuring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stephanie Atherton – Mar 17, 2021
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I am satisfied with my treatment. Dr. Mi was very professional and did an excellent job explaining the treatment and expectations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mar 17, 2021
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Very knowledgeable and personable!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 17, 2021
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This doctor really knows what she is doing. She answered all of my questions thoroughly. Its unusual to find this level skill on this side of the mountain.
What went well
No results
What could be improved
No results
Helpful
Larry Hasen – Mar 12, 2021
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Waited for more than half an hour for the doctor and got no apologies or anything close. Didn’t get advice on anything besides this doctor seems want to leave the room sooner than later. She would not suggest an annual check with them either and encouraged me to stay with my regular eye examination. I’m not sure if it’s alright, but she seems doesn’t care about her patient at all.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jan 22, 2021
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Yes, she was very knowledgeable and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 25, 2020
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Yes I would.I was very nervous going a strange doctor and worrying about my eye sight.She made feel at ease.Will glad to see her when I come back in January.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carol Lofgren – Dec 17, 2020
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I have seen Dr Mi for numerous visits, two operations and a procedure over the past year. I have always found her to be very professional and competent. I think initially I would have appreciated more in depth information than was provided. Since then I've learned to be more prepared to ask questions which Dr Mi readily answers.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 13, 2020
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Dr Mi's attitude was so bad. She was in a hurry and wanted to walk away after seeing me for only 10 minutes, and kept wanting to leave the room and not answer any more questions. This time is my first time to do eye surgery. I really want to know how to recover my eyes soon. I was so mad!! So unprofessional . If you want to care your eyes , I Would strong recommend not make an appointment with her.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Nov 23, 2019
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Dr Mi's attitude was arrogant and condescending. She was in a hurry and wanted to walk away after seeing me for only 10 minutes, and kept wanting to leave the room and not answer any more questions. Would strong recommend not seeing her.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jess – Nov 11, 2019
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About Me

biography

Dr. Mi grew up in the greater Seattle area and earned her undergraduate degree with honors from the University of Washington. She went on to obtain her medical degree at Case Western Reserve University School of Medicine in Cleveland, Ohio. Dr....read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cincinnati Eye Institute, University Of Cincinnati, Cincinnati, Oh

    Fellowship Hospital
  • University Of Maryland Med System

    Residency Hospital
  • Case Western Reserve University

    Medical School, 2011
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

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Locations

Practice

Proliance Retina1750 112th Ave NE Ste D050 Bellevue, WA 98004
1
Office2205 W Dolarway Rd Ste 2 Ellensburg, WA 98926
2
Office1229 Madison St Ste 620 Seattle, WA 98104
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  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Office22232 17th Ave SE Ste 308 Bothell, WA 98021
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