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Dr. Clement Cheng, MD

Dr. Clement Cheng, MD

Ophthalmology*
20+ years of experience

Dr. Clement Cheng, MD is an ophthalmologist in Santa Cruz, CA and has over 20 years of experience in the medical field. He graduated from Northwestern University Feinberg School of Medicine in 2000. He is affiliated with medical facilities Stanford Hospital and UCSF Helen Diller Medical Center at Parnassus Heights. He is accepting new patients.

4.2 Star Rating
Based on 21 reviews 4.2 Star Rating (21 reviews)

Practice

1665 Dominican Way Ste 124 Santa Cruz, CA 95065
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Dr. Cheng's Reviews

Likelihood to recommend Dr. Cheng

4.2
21 ratings, 12 with a written review
5 star
76%
76%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
19%
19%

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LOVE LOVE LOVE Dr Cheng & his Staff
I would refer everyone to Dr Cheng for all your medical eye care needs. 5 out of 5 stars. From my 1st phone call to schedule an appointment Dr Cheng’s staff was INCREDIBLE!From the minute I arrived for my initial consultation the staff was INCREDIBLE! I wasn’t even done filling out paperwork when I was whisked away to begin preliminary eye tests & the staff was incredible!When Dr Cheng came into my exam room he was incredibly professional & I felt instantly comfortable. He took the time to explained everything to me & did not leave until all my questions were answered. Because I felt so at ease with Dr Cheng, I scheduled the needed Cateract Surgeries feeling comfortable with his experience & knowledge and knowing he’ll take good care of me and my eyes.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yvonne L Conner – Oct 31, 2024
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Dr. Chen is thorough and caring.
Dr. Chen took the time to explain what was happening with my macular degeneration and what would help to improve it. He was kind, caring and thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joy Wood – Oct 08, 2024
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Excellent cataract surgeon
My cataract surgery was done efficiently, with no pain. I had a scrape and redness on my right eyeball the day after but dr cheng called and asked if i had pain or discharge- i had none. It cleared up soon. I highly recommend him.My only complaint is that his scheduler was very curt and when i had to reschedule ( twice) she told me “ that’s the last time!” Like she was scolding a child! Otherwise all was fine.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Sep 19, 2024
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Cataract Surgery
Dr. Cheng was professional, kind and friendly. As I'd had a painful and traumatizing experience during a prior cataract surgery performed by another doctor in Southern California, he listened carefully to my concerns and patiently explained the steps he'd take to avoid the mistakes made by the other doctor.The surgery was pain and trauma free, he calmly kept me informed through each step of the surgery. I unreservedly recommend Dr. Cheng.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 14, 2024
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Best eye doctor I’ve had in my life.
Kind, caring competent.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
James Callner – Jun 30, 2024
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Instills confidence
I'm a new patient, but so far my experience has been very positive. Dr. Cheng is personable, communicative, informative, and kind. He makes you feel comfortable and instills confidence. I'm glad to have found this practice which seems quite efficient with minimal waiting.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 30, 2024
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Dr. Cheng was very thorough in explaining what would be happening in the surgery; and what the results might be. He was very kind, patient, and encouraging.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jun 27, 2024
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Cataract surgery
Dr. Cheng was extremely patient and explained procedure thoroughly. My result was 20/20 in my eye and I don’t have to wear glasses anymore. Thank you for the great service.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Claire Andrews – Aug 27, 2023
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Usually a long wait in a room with no explanation for the delay. Sometimes you can see he is in different rooms at the same time of the appointment. When he finally comes into the exam room, he dies not spend an appropriate amount of time with the patient and is very short to answer questions. Yesterday, my 89 years old dad who has Alzheimer, was desperate asking me to leave while we were waiting for the doctor as many other times. I calmed him down, asked the reception about the delay, kept waiting, saw the doctor leave an exam room but getting into another one, decided to wait until the 60th minute and left. I missed 1 hour 45 minutes unpaid work time to bring my dad to his appointment. Dr. Cheng is not respectful of patients and rides.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Seg – Jun 28, 2023
We are sorry about your experience. Wait times... Read More
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Great overall experience
Dr. Cheng has many years of experience and spent his time answering my questions about cataract surgery. He was professional and kind.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 01, 2023
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Don't let Dr Chang touch your eyes, repeat, don't let Dr Chang touch your eyes. He did cataract surgery on my left eye in 2016 and left my eye blind,!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Stuart Plett – Feb 24, 2022
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Top Ophthalmologist in Santa Cruz
Dr. Cheng has been my doctor for 9 years. He has performed my cataract surgery, addressed issues with dry eyes and cornea scarring, plus provided a great referral to Stanford for specialized eye surgery. His expertise, clear communications, thorough examinations, mindfulness of my time, and general effectiveness make me feel secure in his care and diagnosis. His staff is kind, helpful, and efficient. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patti Wilson – Feb 01, 2022
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Eye Health Spotlight

About Me

care philosophy

Compassionate and cutting edge care for all our patients.  Emphasis on good communication.?

biography

Dr. Clement J. Cheng, is a comprehensive ophthalmologist who is board certified by the American Academy of Ophthalmology. His practice includes care for cataracts, diabetes, glaucoma, macular degeneration, as well as adjustments for your contact...read more

  • Ophthalmology

  • Cataract Surgery

  • Cornea & External Diseases

  • Cornea & Refractive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stanford University

    2008

  • Johns Hopkins Bayview Medical Center

    Fellowship Hospital, 2005

  • Manhattan Eye Ear And Throat Hospital

    Residency Hospital, 2004

  • Manhattan Eye Ear And Throat Hospital|new York University Medical Center-tisch Hospital

    Residency Hospital, 2004

  • New York University Medical Center-tisch Hospital

    Residency Hospital, 2004

  • Carney Hospital|tufts University Medical School

    Internship Hospital, 2001

  • Tufts University School Of Medicine

    Internship Hospital, 2001

  • Northwestern University Feinberg School Of Medicine

    Medical School, 2000

  • Northwestern University

    Undergraduate School, 1996

  • Northwestern University Technological Institute Engineering Sciences With Distinction

    Undergraduate School, 1996
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
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Locations

Practice

Office1665 Dominican Way Ste 124 Santa Cruz, CA 95065
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions
(831) 475-7012

Practice

Stanford Hospital and Clinics300 Pasteur Dr Stanford, CA 94305
2
(650) 723-6238

Practice

Edward T Bradbury MD A Professional Corp.150 Carnation Dr Ste 2 Freedom, CA 95019
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:00pm
    • Sat: closed
    • Sun: closed
  • Directions
(831) 761-5488
See all Ophthalmologists in Santa Cruz, CA