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Dr. Cynthia Ferrelli, DPM

Dr. Cynthia Ferrelli, DPM

Podiatry*

Dr. Cynthia Ferrelli, DPM is a podiatry specialist in Buffalo, NY. She is affiliated with medical facilities such as Buffalo General Medical Center and Catholic Health-St. Joseph Campus. She is accepting new patients.

3.9 Star Rating
Based on 45 reviews 3.9 Star Rating (45 reviews)

Practice

330 Harris Hill Rd Ste B Buffalo, NY 14221

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Dr. Ferrelli is a Healthgrades Choice provider in Podiatry

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Ferrelli specializes in the area of Foot Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Ferrelli's Reviews

Likelihood to recommend Dr. Ferrelli

3.9
45 ratings, 35 with a written review
5 star
69%
69%
4 star
2%
2%
3 star
2%
2%
2 star
0%
0%
1 star
27%
27%

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Rude staff
Doesn’t even deserve one star I was here many years ago and was unhappy with them .. then today I took my elderly very hard of hearing mother there and AGAIN the receptionist was very rude to her. I told her she was rude , she dug her heels in and argued with me! Here’s a clue.. do not be rude to someone’s mother because you’re not going to get away with it. I will find my mom another podiatrist
What went well
No results
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
MARIA PRIOR – Jan 31, 2022
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I went to Dr. Ferrelli for plantar fasciitis pain. She took x-rays and showed me what horrible shape my feet were in. 3 months in and I can say my feet haven't felt this good since I was a teenager. She listened, she explained - she is very patient and very caring.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Karen B. – Apr 21, 2021
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Dr. Ferrelli has consistently provided me with outstanding medical advice and services over the years that has been consistently up and above my expectations. She is caring and thoughtful and I appreciate her methodical approach. She listens and then conducts a thorough examination and subsequently describes the medical issue and offers treatment options to provide a full understanding of the nature and complexity of the medical situation, albeit in layman’s terms and then presents her recommendation. She has operated on me throughout the years and her most recent simple treatment plan provided me with near immediate pain relief. I cannot recommend her highly enough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
J. Russo – Mar 09, 2021
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For ten years I have visited Dr. Ferrelli for emergencies, surgery, and follow up consultation. Dr. Ferrelli and her excellent staff have provided friendly, courteous and most of all, professional service on every occasion. My fears regarding surgery were addressed by the calming effect of Dr. Ferrelli's understanding of my concerns, her in-depth explanation of the process, and the professionalism she displayed regarding the procedure. I would recommend this doctor to anyone in search of a highly knowledgeable, caring health care professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Greg Rodemeyer – Mar 12, 2020
Thank you for the wonderful review and... Read More
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I have been a patient of Dr. Ferrelli for several years and find her to be an ideal problem solver. I recently experienced extreme pain in my left foot and she quickly identified the cause and recommended a simple plan of correction. It has worked beautifully and I couldn’t be more pleased. I recommend her highly to anyone with challenging foot issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara – Mar 01, 2020
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My first time there. She was wonderful! Very personable, caring, thorough, knowledgeable and skillful. Cannot believe she is 57 - I guessed 40! Almost no waiting and she took a lot of time with me.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Barbara Scofield – Feb 28, 2020
Barbara, thank you for the 5-star review. Knowing... Read More
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After seeing Dr. Ferrelli, it was the first time in years I was able to walk without pain! She is so wonderful and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 14, 2020
Thank you for the kind words on our team. We wish... Read More
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Dr. Ferrelli is everything that you would want in a doctor. Not only is she very friendly and thoughtful, she's also very approachable, easy to talk to, and is down to earth. Most importantly she really knows feet! She will explain your problem accurately and in a way that a layperson can understand. I went to her for some recurring foot pain that I had seen a different podiatrist for years ago. That doctor took x-rays but did not explain what he saw in the x-rays whatsoever. He simply proceeded to 'sell' me some custom inserts by telling me if I didn't get them I'd need surgery eventually. Dr. Ferrelli instead actually showed me my x-rays, explained what my issues were, and told me several options I had for inserts, without 'pushing' the custom made ones. Her office staff is also wonderful. A special shout-out to Diane who is AWESOME. I love the lady at the front desk (sorry not sure of her name), too. She has such a twinkle in her eye which really perks up your day!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Diana Scott – Oct 23, 2019
Diane, knowing that we are providing our patients... Read More
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I have always Been treated in a very Proffesional manner. My symptoms have been addressed and thoroughly explained to my understanding. The staff and office procedure runs smoothly and efficiently, and the wait time is minimal. I would highly recommend Dr. Ferrelli based on both her medical expertise and office staff. Thank you for the good care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 21, 2019
Thank you for the 5-star review and... Read More
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I was very happy with my last visit with Dr. Ferrelli. She took the time to answer all of my concerns, and was very helpful with helping me understand my condition. She even offered up some helpful internet website suggestions that have been great. I highly recommend Dr. Ferrelli for foot ailments.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 18, 2019
Thank you so much! We are happy to hear that Dr.... Read More
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I have highly recommended Dr. Ferrelli to a number of friends and family.
What went well
No results
What could be improved
No results
Helpful
May 16, 2019
Dr. Ferrelli's Reply –
Thank you so much! We hope you are doing well.
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Dr Ferrelli was very kind and listened to my issue. She explained my problem so I could understand. She was able to treat me and the horrible pain I was in went away. I am in health care and apperciated her gentlenss and professionalism.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 25, 2019
Thank you for this great review! We are very... Read More
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Went to Dr. Ferrelli for heel pain, was fitted for orthotics and pain is gone.She takes her time with you and answers all your would recommend her to anyone.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 10, 2019
Thank you for coming in! We're glad that we could... Read More
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I felt very at ease after meeting Dr.Ferrelli for the first time. She took away the pain I was having and gave me great instructions to stay pain free. If need be I'd go to her for care in the future.
What went well
No results
What could be improved
No results
Helpful
Apr 05, 2019
We're glad we could help! We hope you can stay... Read More
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I forgot my appointment. When I remembered I called and asked if I missed it and was told you no called and no showed so she won't reschedule. Just a question. How would I call or show if I didn't remember. Sounds like she is her way or the highway. Go the other way!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 27, 2019
I am so sorry that you FORGOT your NEW PATIENT... Read More
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My experience with Doctor Ferrelli on my recent surgery was very good! Her friendly staff, office cleanliness and organized paperwork all added to the experience. She was very helpful with my concerns and I felt very relaxed having her do my surgery. I highly recommend this office, and plan on coming back in years to come as my feet age and problems may arise. Thank you to all!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 16, 2019
We are happy to hear that our office was able to... Read More
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I found Dr. Ferrelli to be a most professional and approachable Doctor. In three appointments, she was able to identify and correct my foot pain at a savings of my time and money. I highly recommend her.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 15, 2019
Thank you for coming to our office! We hope you... Read More
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Very happy with her knowledge and service. Friendly staff willing to explain everything!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 27, 2019
Thank you for the 5-star review. We strive to... Read More
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My impression was the doctor was very busy and had only so much time before she moved on. Minimal explanation in regard to my concerns- no real diganosis and seemed to leave most of the information with her nurse. I was underwhelmed and went to someone else. It was like night and day- wish I’d gone to that MD in the first place!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
Feb 07, 2019
We are very sorry to be reading this feedback, as... Read More
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Said goodbye to calf pain, cramping toes, and back pain with my custom orthotics. Thanks to Dr. Ferrelli, who showed genuine concern for my aged aching foot, I am much more comfortable . No need for a bar of soap in the bed or ibuprofen for a good night's sleep!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 25, 2018
Thank you for taking the time to share such kind... Read More
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About Me

biography

Dr. Cynthia Ferrelli, DPM is a podiatry specialist in Buffalo, NY. She is affiliated with medical facilities such as Buffalo General Medical Center and Catholic Health-St. Joseph Campus. She is accepting new patients.
  • Podiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St Mary's Hospital Center

    Residency Hospital
  • Kent State University College Of Podiatric Medicine

    Medical School
  • Canisius College

    Undergraduate School
  • Clayton College Of Natural Health

American Board of Foot and Ankle Surgery®
American Board of Foot and Ankle Surgery
Foot Surgery
Self designated 

Dr. Ferrelli is a Healthgrades Choice provider in Podiatry

    Read our methodology

    Locations

    Practice

    Office330 Harris Hill Rd Ste B Buffalo, NY 14221
    1

    Affiliated Hospitals

    • Buffalo General Medical Center

      100 High St
      Buffalo, NY 14203
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      71%
      Patients said that doctors always listened to them and explained things well

      5% lower than the national average

      View all patient feedback
    • Catholic Health-St. Joseph Campus

      2605 Harlem Rd
      Cheektowaga, NY 14225
      Recipient of 2
      hospital awards
    • Kenmore Mercy Hospital

      2950 Elmwood Ave
      Kenmore, NY 14217
      Recipient of 3
      hospital awards

      Surgical Care Excellence Award™ (2023)

      Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality