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Dr. Daniel Lai, MD

Dr. Daniel Lai, MD

Ear, Nose, and Throat*
25+ years of experience

Dr. Daniel Lai, MD is a head & neck surgery otolaryngologist in Olean, NY and has over 25 years of experience in the medical field. Dr. Lai has extensive experience in Upper Respiratory Conditions. He graduated from Baylor College of Medicine in 1995. He is affiliated with medical facilities such as Olean General Hospital and UPMC Chautauqua. He is accepting new patients.

2.6 Star Rating
Based on 42 reviews 2.6 Star Rating (42 reviews)

Practice

2223 W State St Ste 102 Olean, NY 14760

At a Glance

  • Areas of Expertise
    Dr. Lai specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Lai's Reviews

Likelihood to recommend Dr. Lai

2.6

42 ratings, 20 with a written review
5 Star
29%
29%
4 Star
5%
5%
3 Star
12%
12%
2 Star
5%
5%
1 Star
50%
50%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Apr 21, 2025
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elsie – Jun 06, 2024
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What went well
  • Appointment scheduling
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
1 person found this helpful
Helpful
Mar 14, 2024
×Post a ResponseAre you Dr. Daniel Lai, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ava'sMom – Feb 21, 2024
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What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
ugh – Mar 08, 2023
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What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Kevin – Feb 06, 2023
×Post a ResponseAre you Dr. Daniel Lai, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Dec 08, 2022
×Post a ResponseAre you Dr. Daniel Lai, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Sep 30, 2022
×Post a ResponseAre you Dr. Daniel Lai, MD?
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Brian – Feb 12, 2022
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What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Aug 09, 2021
×Post a ResponseAre you Dr. Daniel Lai, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Candy A – Jul 30, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
James B. – Jan 20, 2020
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Brad – Sep 12, 2019
×Post a ResponseAre you Dr. Daniel Lai, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Karen in Randolph , NY – Oct 25, 2018
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 people found this helpful
Helpful
Feb 22, 2018
×Post a ResponseAre you Dr. Daniel Lai, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Feb 21, 2018
×Post a ResponseAre you Dr. Daniel Lai, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 people found this helpful
Helpful
Barb in Port Allegany, PA – May 05, 2017
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 people found this helpful
Helpful
Olean, NY – Mar 06, 2017
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
14 people found this helpful
Helpful
Phelps, NY – Oct 04, 2016
×Post a ResponseAre you Dr. Daniel Lai, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
21 people found this helpful
Helpful
Rob y in Olean – Apr 11, 2016
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About Me

biography

Dr. Daniel Lai, MD is a head & neck surgery otolaryngologist in Olean, NY and has over 25 years of experience in the medical field. Dr. Lai has extensive experience in Upper Respiratory Conditions. He graduated from Baylor College of Medicine in...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Duke University Medical Center|university Ca Sf School Of Med

    Residency Hospital
  • Baylor College Of Medicine

    Medical School, 1995
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Mandarin

Locations

Practice

Great Lakes Otolaryngology PC2223 W State St Ste 102 Olean, NY 14760
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:15pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
  • Directions

Practice

RC Anesthesia Services LLC10 Timberview Ln Russell, PA 16345
2

Practice

Krempa Medical Associates LLP505 Foote Ave Jamestown, NY 14701
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
  • Directions

Affiliated Hospitals

  • UPMC Chautauqua

    207 Foote Ave
    Jamestown, NY 14701

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Warren General Hospital

    2 W Crescent Park
    Warren, PA 16365

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    5% lower than the national average

    69%
    Patients said that nurses always listened to them and explained things well

    9% lower than the national average

    View all patient feedback
  • Olean General Hospital

    515 Main St
    Olean, NY 14760

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    66%
    Patients said that doctors always listened to them and explained things well

    10% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality