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Dr. David Congdon, MD

Dr. David Congdon, MD

Allergy*
25+ years of experience

Dr. David Congdon, MD is an allergist in Waterloo, IA and has over 25 years of experience in the medical field. He graduated from Tulane University School of Medicine in 1997. He is affiliated with medical facilities such as Buchanan County Health Center and Grundy County Memorial Hospital. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 97 reviews 3.7 Star Rating (97 reviews)

Practice

2515 Cyclone Dr Ste B Waterloo, IA 50701
Telehealth available

Dr. Congdon is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Congdon specializes in the areas of Otolaryngology-Head and Neck Surgery & Plastic Surgery & Facial Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Congdon's Reviews

Likelihood to recommend Dr. Congdon

3.7
97 ratings, 49 with a written review
5 star
61%
61%
4 star
7%
7%
3 star
0%
0%
2 star
1%
1%
1 star
31%
31%

Your trust is our top concern.

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Fast Money - Unncessary procedures
I saw Dr Congdon about my clogged ears. He took out the wax. He then looked up my nose for no reason and charged me $345. It was unnecessary and he also used the incorrect code so he could upcharge. The code he charged for required a local anesthesia which I definitely did not get.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Oct 28, 2022
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I had a second opinion on Dr. Congdon's surgery.
Dr. Congdon repaired my deviated septum and allowed my nasal passages more room. He doesn't like to answer your detailed questions. He just expects you to trust him and whatever he tells you, because he is a very arrogant man and seems to be full of himself. Although I disliked his personality more than any doctor I have ever met, he did do a very good surgery on me. I had a doctor in Iowa City look over the final results of my surgery and answer all the questions in the detail I needed, because I felt very rushed by Dr. Congdon's extreme impatience. The Iowa City doctor assured me that my surgery from Dr. Congdon (3 years earlier) result looked very good, showed very little scarring, and healed very well. My passages were fully open and clear. My problem now is more of allergy issues directing me onto another path.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
1 other person found this helpful
Helpful
DAWN L HOLMES – Apr 01, 2022
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Working on breathing through nose issues. He is excellent at his job. He does tell it like it is but I like that. He is there to do a job, not be your best friend. Don't agree with some of the low reviews.
What went well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RB – Jul 29, 2021
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I thought Dr. Congdon was the most abrupt, arrogant and condescending medical practitioner I have ever seen.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Lois Staff – Jun 29, 2021
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Make sure you get a second opinion about your issue you are having. He looked up my nose for 2 seconds and said you have a deviated septum. We need to do surgery and basically walked out. I wish he would’ve explained things better and I wish I would not have done the surgery it’s very painful because finding out later I did not need it that bad. But it’s easy money.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jun 11, 2021
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I took my 80 year old mother to Dr Congdon for a basal cell consult. He was very courteous and explained everything in detail to both of us. He even noticed that my mother was hard of hearing so he spoke loud enough for her to hear him. He did a wonderful job of removing the cancer. His staff members were all very professional, helpful and courteous as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
L. Frost & G. Siefken – Jun 20, 2019
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Pleasant and to the point. Very knowledgeable.
What went well
No results
What could be improved
No results
Helpful
Apr 16, 2019
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I’ve had headaches and allergies my whole adult life and I’m 59. I don’t have headaches anymore and am on allergy drops so there are no physical signs of them either. I cant say enough good things about him and his his office.
What went well
No results
What could be improved
No results
Helpful
Apr 16, 2019
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Have always received excellent care from everyone in Dr Congdon's office! Always takes his time to explain what he wants to do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Adam in Tripoli, IA – Oct 02, 2018
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I was very happy with the whole experience. I received information via the mail before my first visit. Lots of education during and after my first visit, the allergy testing and surgery to repair my nose. The office runs pretty close to on time for appointments and Dr. Congdon and staff are very friendly and helpful. I really CANNOT say enough good things about the whole experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandra Scheil in Cedar Falls, IA – Sep 10, 2018
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Condescending and doesn’t take the time needed to address concerns
What went well
  • Office environment
  • Appointment scheduling
What could be improved
No results
7 others found this helpful
Helpful
IA – Jun 19, 2018
We're sorry that you felt as though not enough... Read More
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My experience with Dr. Congdon was great! My surgery went well. I am noticing improvement with my breathing and my sinus infection frequency has decreased dramatically. Worth the discomfort of surgery/post-op visit. Many thanks!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ashley in Dysart – Jun 19, 2018
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I saw him twice. He may be Mayo trained but is one of the most arrogant people on earth. I went up to Mayo directly rather than deal with him again. The staff is just fine. Dr. Hart (same bldg.) or Barnard (Covenant/Wheaton) have just as good credentials, but they are both nice. I'm not friends or family of any of them, I just wanted to give my honest review. Good luck if you see D.C.!!
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Waterloo, IA – Mar 14, 2018
Thank you for your review. I am committed to... Read More
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I went to Dr. Congdon to address the ear infections/hearing loss that I was struggling with due to sinus infections. When I met with Dr. Congdon, he was extremely arrogant & rude. He repeatedly asked me the same question over & over again, after I had explained that I didn't know. When I did give him an answer that he was less than pleased with, he actually gave me a sarcastic response. His office then proceeded to move my following appt. multiple times. I finally said screw it & cancelled.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Mar 06, 2018
Thank you for taking the time to leave a review.... Read More
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So when I read the reviews I was a little nervous to bring my little girl to him to get tubes. I AM GLAD I WENT TO HIM! Dr. Congdon and his staff were AWESOME! He explained everything thoroughly and answered all of our questions. His staff is also awesome. They followed up on us frequently to make sure we were comfortable and didn’t need anything. Great experience and I highly recommend him. He has made a lifelong customer (should we ever need him again!) and advocate!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Danny in Waterloo, IA – Mar 02, 2018
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Dr Congdon and all of his staff are very caring and knowledgeable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cedar Falls, IA – Dec 06, 2017
Thank you for your kind review! I am glad to hear... Read More
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The care I received from Dr. Congdon and his entire staff was very good. The atmosphere was always positive and helped to make me feel less stressed.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Patricia Melver in Waverly, IA – Oct 25, 2017
Hi Patricia, thank you for your kind review! I am... Read More
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Dr. Congdon is a very good Doctor and extremely knowledgeable in the field of cancers. He advised me of the surgery that he was going to perform on my cancer and what to expect afterwards. I would highly recommended Dr. Congdon and his staff .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jeff Doc Leisinger in Waverly, IA – Sep 07, 2017
Hi Jeff, thank you for your kind note! I am glad... Read More
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Dr Congdon did a wonderful job of removing a squamous cell cancer above my eye. I have no scars and no return of cancer. His PA Meg Heatly is great as is all of his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Roberta Merrill in Waterloo,Iowa – Sep 06, 2017
Hi Roberta, thank you for your kind review! I am... Read More
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I actually saw Trish-Dermatologist. She has a great chair side manner and I would recommend her to anyone looking for a Dermatologist in the Cedar Valley!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cedar Rapids, IA – Sep 06, 2017
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Leave a review

How was your experience with Dr. Congdon?

About Me

care philosophy

Mayo Clinic-trained and double board-certified otolaryngology and skin specialist Dr. David J. Congdon has been dedicated to the specialized care of his patients since he began practicing medicine in 2003. Dr. Congdon has studied and practiced...read more

biography

Mayo Clinic-trained and double board-certified otolaryngology and skin specialist Dr David J Congdon has been dedicated to the specialized care of his patients since he b
  • Allergy

  • Ear, Nose, and Throat

  • Otolaryngic Allergy

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Rochester

    Fellowship Hospital, 2003
  • Mayo Clin Dept Of Oto

    Residency Hospital, 2002
  • Mayo Clinic Rochester

    Internship Hospital, 1998
  • Tulane University School Of Medicine

    Medical School, 1997
  • Tulane University Of Louisiana

    Medical School, 1997
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
American Board of Facial Plastic and Reconstructive Surgery®
American Board of Facial Plastic and Reconstructive Surgery
Plastic Surgery & Facial Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Congdon is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Weland Clinical Laboratories PC2515 Cyclone Dr Ste B Waterloo, IA 50701
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Affiliated Hospitals

    • Waverly Health Center

      312 9th St SW
      Waverly, IA 50677

      How patients felt about the care they received at this hospital.

      88%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      87%
      Patients said they were given information about recovering at home

      1% lower than the national average

      View all patient feedback
    • Buchanan County Health Center

      1600 1st St E
      Independence, IA 50644

      How patients felt about the care they received at this hospital.

      91%
      Patients said that doctors always listened to them and explained things well

      9% higher than the national average

      83%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Grundy County Memorial Hospital

      201 E J Ave
      Grundy Center, IA 50638

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home
      82%
      Patients said their room and bathroom were always kept clean

      5% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality