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Dr. David O'Brien, DMD

Dr. David O'Brien, DMD

Oral & Maxillofacial Surgery*

Dr. David O'Brien, DMD is an oral & maxillofacial surgery specialist in Jacksonville, FL. He is accepting new patients.

3.2 Star Rating
Based on 21 reviews 3.2 Star Rating (21 reviews)

Practice

4131 University Blvd S Ste 1 Jacksonville, FL 32216

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Compare Dr. O'Brien with our nearby Oral & Maxillofacial Surgery Specialists at HCA Florida Memorial Hospital.

Make an appointment at HCA Florida Memorial Hospital today at
(904) 643-6038.

Experience Check

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Dr. O'Brien's Reviews

Likelihood to recommend Dr. O'Brien

3.2
21 ratings, 10 with a written review
5 star
48%
48%
4 star
5%
5%
3 star
0%
0%
2 star
19%
19%
1 star
29%
29%

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The worst
Was reading through the reviews. Most were upset with Mary the office Manager. She is different. But let me tell you… She is Dr. Obriens puppet. She does whatever he says. Goes in her office and shuts the door to manipulate her. I loved reading that someone said “ the staff is about to cry”. So true. Dr. O’Brien AND MARY treat their staff terribly. It’s really sad. No amount of Christmas bonus nor gifts can ever make up for the mental anguish his employees go through.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Diane – Jul 21, 2023
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I have no problem with dr. O'Brien skills. But Mary the office manager is an arrogant bitter creep. First of all dr. O'Brien should require people to premedicate for implants because the weak medication they give you when you leave won't touch the pain. then when you call Mary she thinks you're a drug addict and won't prescribe anything else.not worth it in my opinion.go somewhere else where the office staff is smiling not ready to cry. This review constitutes my opinion of the people mentioned
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
4 others found this helpful
Helpful
May 24, 2018
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Dr. O'Brien is an extremely friendly and professional doctor. He took time to explain in detail the issue at hand and what would be the next step. After leaving his office, I felt a level of comfortable. I would recommend him to family and friends. The other staff members are professional and friendly especially Jeanette. On the other hand, the young lady that check patients in at arrival, was extremely unprofessional. She did smile nor speak and she even blurred out that "you are early"
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Green Cove Springs, Fl – Nov 20, 2017
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I took my 2 teenage daughters to Dr. O'Brien recently for wisdom teeth removal and he and his staff were kind, reassuring, and actually made the experience enjoyable. They went out of their way to answer our questions. One of my daughters has special needs and they were exceptionally good with her, especially Office Manager (Mary), who had her laughing and looking forward to the visit. Wisdom teeth surgery is a memorable event and will always be a positive one for us! THANK YOU Dr. O'Brien!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Laura in Orange Park, FL – Jun 20, 2017
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Great, office 3 children have been there, smooth as ever , from Dr , who is so friendly,he In gaged with all my children was interested in what they do in school and college , remembered to ask how my son was doing in college etc . Mary the office Manger came out and did post-op instructions and then called us to check on us Friday evening , because our surgery was the last one that day . Great caring office .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Orange Park – May 27, 2017
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unfortunately it takes one person to ruin it for others..the girls up front were generally nice except the woman doing the check out.don't remember her name but she was not only arrogant and condescending she didn't want to here anything i had to say about what she charged me,which i explained there was no charge according to my insurance...DR O'Brien on the other hand is very easy going,professional and easy to talk to and felt completely comfortable with..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
4 others found this helpful
Helpful
richard in bradford, fl – Sep 13, 2016
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Just had a full extraction 3 days ago, and was given very minimal instructions on a universal piece of paper, followed the meds instructions and when called to ask for more pain meds because hello a full extraction Mary tells me I'm taking them wrong and they won't give me more and to call the call in line if I run out, really? The doc is cool and does a good job but his staff is horrible with the exception of one or two. Would recommend going somewhere else.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Brandon B in jacksonville, fl – Sep 09, 2016
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Worst experience. Not one person smiled in that office. Mary, the office manager laughed at how long I waited AFTER my scheduled appointment time. They made up some charge for me to pay, because I didn't have my surgery with their office. Dr. O'Brien thinks that his time is more valuable than a self-sufficient college student. I could have earned money those two hours waiting. He sped through explaining my surgery after I listened to his whole two hour conversation with another patient.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Tyler in Orange Park, FL – Sep 07, 2016
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I am extremely nerve wrecking when I go to the dentist. Dr. Obrien is a wonderful oral surgeon that makes you feel like you can trust him. I got two impacted wisdom teeth removed and in less than a week I was eating regular foods again. By the third day, my mouth was back to normal and I only took ibuprofen. It has been a little over three weeks and my gums are almost completely healed. I was really taken back by how great my experience was with him and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lacie in Orange Park, FL – Jun 09, 2016
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He appears to be good at placing implants, He does not use 3d scans to place the implant which I think would help. He doesn't advise you to pre medicate which you should definitely do. The Hydrocodone can be inadequate for the pain and it is very hard to get them to give you something stronger. One of his front desk staff is rude and difficult.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
Mari in Ocala, FL – Jan 02, 2016
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About Me

biography

Dr. David O'Brien, DMD is an oral & maxillofacial surgery specialist in Jacksonville, FL. He is accepting new patients.
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Locations

Practice

CSSS Holdings of Orange Park Inc4131 University Blvd S Ste 1 Jacksonville, FL 32216
1

Compare with other Oral & Maxillofacial Surgery Specialists

Compare Dr. O'Brien with our nearby Oral & Maxillofacial Surgery Specialists at HCA Florida Memorial Hospital.

Make an appointment at HCA Florida Memorial Hospital today at
(904) 643-6038.