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Dr. Debra Buchan, MD

Dr. Debra Buchan, MD

Internal Medicine*
35+ years of experience

Dr. Debra Buchan, MD is an internist in Manlius, NY and has over 35 years of experience in the medical field. She graduated from State University of New York Upstate Medical University Norton College of Medicine in 1987. She is affiliated with Crouse Hospital. She is not accepting new patients.

3.1 Star Rating
Based on 15 reviews 3.1 Star Rating (15 reviews)

Practice

4500 Pewter Ln Bldg 1 Manlius, NY 13104
Telehealth available

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Dr. Buchan's Reviews

Likelihood to recommend Dr. Buchan

3.1
15 ratings, 13 with a written review
5 star
47%
47%
4 star
7%
7%
3 star
0%
0%
2 star
7%
7%
1 star
40%
40%

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Very Professional
Dr. Buchan has been my primary for several years. She has always been very professional, thorough and remembers me, my history and issues at each visit. Maybe it's just good documentation, but she makes me feel heard and respected.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna – Dec 06, 2024
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Dr Bucan is always thorough and when specialists are needed she is quick to arrange with alternative docs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tom – Jan 04, 2022
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I absolutely love Dr. Buchan. She is gentle and kind, empathetic and a good listener.
What went well
No results
What could be improved
No results
Helpful
Dina Kushnir – Oct 18, 2021
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Have been seeing Dr. Buchan for several years. However, this year I am very disappointed. I discussed a problem with her and then she scheduled me for a follow up visit in one year. When I had to schedule a follow up for the problem within a few weeks she looked at me and said she didn't know what to do. This didn't make me feel very good.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Jul 03, 2021
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Worst "doctor" I've come across in a really long time. First, last, and only visit I plan on having with her. Rude and annoyed. She made me feel that I was bothering her by being sick and that she really could care less when in fact I was paying her for the privilege! Spend your time and your money somewhere else. Don't waste either on this one.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Apr 15, 2020
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After a ER visit with no explanation for severe pain, she was my follow up. She seemed irritated before we even got in the room. I have unexplained symptoms which she seemed to think was something I was doing just to annoy her. She snapped that there was nothing she would do to help me. After years of chronic pain, it was heartbreaking to hear another cry for help get shot down. I ended up in tears. The real unprofessional part comes where she kicked me out of her practice.... apparently BECAUSE I had cried. They told me the reason I had been taken out of their computers as because I had been upset with her she didn't think it would "work out". She made me cry, then kicked me out of her practice for it! She left a medically fragile person without care without even the courtesy of notifying me of her decision, I had to call the office. I'm just glad my healthcare doesn't depend on such an apathetic doctor who thinks a literal cry for help should be met with discontinued care.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Catherine – Oct 16, 2019
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Dr. Buchan was very attentive and thorough, I highly recommend her. Unlike the doctor before her, she does NOT make you wait for an hour and a half after your appointment time before seeing you.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 22, 2019
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Dr. Buchan --fantastic ~ have been seeing her for25 years... I trust her more than anyone else I know. She is an awesome person... office staff is very good, too. blood guy is also excellent. nurses as well... Whole office is above any other. I'm 80 years old...
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 19, 2019
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Dr. Buchan is an outstanding physician. She is professional, knowledgeable, experienced, and very personable. Dr. Buchan is SIX STARS in my book.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Frederick P. Davies in Syracuse, NY – Aug 03, 2018
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Debra Buchan, MD is the most unprofessional medical provider I have ever encountered. She became completely unhinged and vicious when I asked her for further explanation of a concerning lab report result. Rather than addressing my question with a medical answer, she suggested I look it up on the internet and find another doctor because she doesn’t have the patience to go over something of no consequence and because she has really sick patients to deal with. REALLY. Dr. Buchan you make ME sick.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Lisa in Syracuse, NY – Jun 20, 2018
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I was assigned to Dr. Buchan after the practice fired my favorite and most attentive dr, Dr. Jane Hudson. I've seen Dr Buchan four times this year. She is always rushing and doesn't listen. She seems like she has her head in the clouds and as you are explaining your symptoms she looks at you like a deer in headlights. I'm very disappointed with her and the practice in Manlius (which I have been going to for almost 10 years. I am actively seeking a new doctor.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 others found this helpful
Helpful
Fayetteville, NY – Aug 08, 2017
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Needs to learn how to "actively listen."
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
10 others found this helpful
Helpful
Syracuse, NY – Jul 24, 2017
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I have a chronic condition since childhood and this physician made me feel terrible about myself. She was abrupt and appeared anxious to "get rid of me"
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Manlius, NY – Apr 03, 2017
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About Me

biography

Dr. Debra Buchan, MD is an internist in Manlius, NY and has over 35 years of experience in the medical field. She graduated from State University of New York Upstate Medical University Norton College of Medicine in 1987. She is affiliated with Crouse Hospital. She is not accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Kaiser Foundation Hospital - Santa Clara

    Residency Hospital, 1990
  • Strong Memorial Hospital

    Internship Hospital, 1988
  • State University Of New York Upstate Medical University Norton College Of Medicine

    Medical School, 1987
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Crouse Medical Practice Primary Care at Manlius4500 Pewter Ln Bldg 1 Manlius, NY 13104
1

Practice

Office739 Irving Ave Ste 200 Syracuse, NY 13210
2

Practice

Familycare Medical Group PC1001 W Fayette St Ste 400 Syracuse, NY 13204
3

Affiliated Hospitals

  • Crouse Hospital

    736 Irving Ave
    Syracuse, NY 13210

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality