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Dr. Diane Eden, MD

Dr. Diane Eden, MD

Psychiatry*
35+ years of experience

Dr. Diane Eden, MD is a psychiatrist in Willoughby Hills, OH and has over 35 years of experience in the medical field. She graduated from University of Toledo College of Medicine and Life Sciences in 1985. She is affiliated with medical facilities Cleveland Clinic and University Hospital TriPoint Medical Center. She is accepting new patients and telehealth appointments.

2.5 Star Rating
Based on 65 reviews 2.5 Star Rating (65 reviews)

Practice

34900 Chardon Rd Ste 200 Willoughby Hills, OH 44094
Telehealth available

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Dr. Eden's Reviews

Likelihood to recommend Dr. Eden

2.5
65 ratings, 29 with a written review
5 star
31%
31%
4 star
6%
6%
3 star
2%
2%
2 star
5%
5%
1 star
57%
57%

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Highly competent
Provided excellent service and care for me for over 25 years—relatable and understanding.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 12, 2023
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Trash Attitude. If I could give this woman zero stars I would.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Geff – Feb 16, 2023
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She called me an alcoholic and drug addict. I never did drugs and rarly drank. We had one incident with drinking when I was depressed and she made her mind up that I was an addict of drugs and alcohol.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Tracy Kaye Eade – Feb 16, 2023
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Horrible
I urge everyone who can't stand this doctor to call her boss. Poor reviews haven't been enough to stop her from practicing. For new patients wanting to see this doctor there is good reason why she is the only one in one Ohio with availability.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Mike Schultz – Aug 28, 2022
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Great Doctor
She is straight to the point and honest which is probably why there are so many negative reviews . She’s gone out of her way on several occasions for me and is always quick to respond when I’ve had issues with my insurance or the pharmacy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kkovacic – Jun 24, 2022
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I was a patient of Dr. Eden's a couple of years ago and recently had a chance encounter with someone who was also her patient. I was surprised to realize that we both had the same negative experience, though after reading the reviews here I'm definitely not alone. She was condescending and made disparaging comments about me. She acted exasperated and annoyed when I said a medication wasn't working and requested a change. She accused me of drug seeking, even though I was actively requesting non-stimulant alternatives to my ADHD medication. She made me feel scared and ashamed and anxious at every appointment. I can't believe I put up with it for as long as I did. Because I was mentally struggling at the time, with guilt and low self esteem, I didn't realize how toxic Dr Eden's behavior was, and I didn't know it could be different. As soon as I changed practitioners, it was like a breath of fresh air. My new psych was disgusted to hear how I had been treated, but also not surprised - t
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Apr 25, 2022
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There are some not so good reviews concerning Dr Eden ,now let me tell you my experience. Before seeing Dr Eden my entire life was dysfunctional. My home was dysfunctional, everything was just a cluttered mess. My mind was constantly going and unable to focus. I'd spend days in bed and would make myself get up because I have a small child that needed attention and his mother. Doctor Eden helped me greatly. For the 1st time in a very long time I am productive. My brain actually gets rest. I am not up for hours after I lie down to sleep. I am less confrontational and have patience with people. This is all because she listened and there was no sugar coating anything. If you're looking for someone to pacify or baby you in any type of way she is not the doctor for you. Yes she is a little rough around the edges But she is there to help you if you truly need it.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
A P – Nov 19, 2021
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No tolerance for slight tardiness yet may keep you waiting for up to 30 minutes past your appointment. Her demeanor can seem cold and uninterested your current life. Frequently the visit consists of how are you, where should she send prescription refills and here is your next appointment. Since she is not a counselor I often feel she will not discuss any problems you are having other than the depression she sees me for. Usually my visit lasts only 5 minutes.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
1 other person found this helpful
Helpful
Sep 18, 2021
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Would not recommend to anyone
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
rachel shepherd – Apr 12, 2021
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Like the Pink Floyd song off of Animals: "She radiates cold shards of broken glass." i.e., I thought she was an four letter word, and she shut me down in 10 minutes. Do NOT go to her. You are wasting your time..
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Apr 29, 2019
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I wish I didn’t event have to a star. She was the first physiatrist I even opened up to for help but, I left feeling incredibly misunderstood. Judged. And just upset with the entire way the appointment went. I wouldn’t recommend her to anyone. She is rude, condescending, judge mental, not friendly at all, &ruined my entire opinion on seeing a psychologist. Never go to her. You’ll be upset you did and wish you would have read reviews. Can’t believe she is even in practice! Horrible bedside manner
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Jan 24, 2019
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If you are looking for a good psychiatrist Dr. Eden is NOT it. She is very cold. Very quick to judge and diagnosis you without really taking the time to get to know WHY you are even there to begin with. I wouldn’t recommend her to anyone. Her demeanor is rude, judge mental, cold, and just NOT friendly in the least bit. She talks down to you even when you know and have a medical background. I wish I would have read the reviews on her. Staff was friendly as they should be but, her not at all.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
OH – Jan 24, 2019
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One of these reviews mentions that she listens, that is utter baloney. She justs lists medications and wants you to pick one. I didn't like the side effects of what she prescribed and she was irritated with me. I had been seeing someone else in her practice for 11 years. When she retired, I had to see Dr. Eden. She told me that because I had a balance on my account, she couldn't make another appointment for me. 11 years I was giving her my money and she didn't even care.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
South Euclid, OH – Dec 31, 2018
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Dr Eden is the best. I like the fact she takes the time too listen and cares. I also like how she tells it like it is. I will definitely be back too see her again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sean in OH – Oct 12, 2018
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There are times I feel Dr. Eden isn't as respectful as she should/could be. My appointment cards have been tossed at me without even asking if I'm able to make the appointments scheduled
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
3 others found this helpful
Helpful
Lulu in Cleveland, OH – Oct 11, 2018
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If I could give a negative I would. Worst dr. Ever... she did much more harm than good for me. She should not even be able to practice for how horrible she is. She will give u meds after meds not even caring the effect they are having on you...she just cuts u off of meds when u should not cut them off but be weaned off. I wish I would have researched her and saw these reviews before she put in in the worst state place. Do not go to her! I never once left there feeling better but much worse.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Wish I knew in OH – Jun 14, 2018
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During my wife's visit, which I sat in on, she casually turned and asked me how it affected me. She told me she could also prescribe something for me! I declined. A guy a work, who's wife also saw Dr. Eden, said the same exact thing happened to him. In his case she prescribed an antidepressant. She's a quack.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
May 05, 2018
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Been taking meds 4 depression 20 years;effective.Seeking help 4 increased anxiety/OCD.Switched Dr. cuz of ins. change.Cuz I mentioned PREVIOUS use of alcohol 4 effective calming temporarily until help received,she refused 2 renew my meds & 2 consider additional choices!She relayed this 2 RN behind her closed door.She couldn't talk 2 me?(RN kind&professional)Knocked on door &requested termination.Belittling & disrespectful to me!Expects me to suddenly stop my meds??SAD! I'm not drinking alcohol!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Donna – Feb 24, 2018
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If there were zero stars, that’s how I would rate Dr Eden herself. I am very happy with my counselor but Dr Eden is rude, disrespectful and condescending. She has more than once literally thrown an appointment card across the desk to me without even asking about the time or date. If I could change without her approval, I would be seeing a different psychiatrist
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Dec 15, 2017
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My first time I was in there she should have been paying attention to the intake process and listening to me, instead she was watching the Indians game on her phone.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Middlefield – Oct 24, 2017
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About Me

biography

Dr. Diane Eden, MD is a psychiatrist in Willoughby Hills, OH and has over 35 years of experience in the medical field. She graduated from University of Toledo College of Medicine and Life Sciences in 1985. She is affiliated with medical facilities...read more
  • Psychiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Hospitals Of Cleveland

    Residency Hospital, 1989
  • University Hospitals Of Cleveland

    Internship Hospital, 1986
  • University Of Toledo College Of Medicine And Life Sciences

    Medical School, 1985
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Psychiatry
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Diane Eden MD & Associates Inc.34900 Chardon Rd Ste 200 Willoughby Hills, OH 44094
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