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Dr. Donald Bassman, MD
Orthopedic Surgery*
45+ years of experience
Dr. Donald Bassman, MD is an orthopedic surgeon in Saint Louis, MO and has over 45 years of experience in the medical field. He graduated from Washington University School of Medicine in 1975. He is affiliated with medical facilities such as Barnes-Jewish West County Hospital and HSHS St. Joseph's Hospital Breese. He is accepting new patients.
3.6 Star Rating
Based on 60 reviews 3.6 Star Rating (60 reviews)
Practice
1034 S Brentwood Blvd Ste 754 Saint Louis, MO 63117Make an Appointment
Hospital Highlight
Dr. Bassman is affiliated with Barnes-Jewish West County Hospital Creve Coeur, a highly rated and top awarded hospital for orthopedic surgery.
At a Glance
- Area of Expertise
- Trustworthy
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Bassman's Reviews
Likelihood to recommend Dr. Bassman
3.6
60 ratings, 24 with a written review
| 5 star | 60% | 60% |
| 4 star | 7% | 7% |
| 3 star | 2% | 2% |
| 2 star | 2% | 2% |
| 1 star | 30% | 30% |
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DO NOT GO TO THIS "DOCTOR"! Left us waiting for over hour and half past the appointment time they made sitting in over crowded waiting room in pain with broken wrist, didn't examine wrist at all when we finally did get in, recommended simple splint that he didn't even have in a supposed orthopedic specialty office then suggested that we purchase it at the local pharmacy and have the pharmacist set the wrist with it. THIS GUY IS A PITIFUL EXCUSE FOR A HUMAN BEING AND AN EVEN WORSE DOCTOR THAT ONLY CARES ABOUT THE MONEY!
What went well
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Jim Dilday – Nov 12, 2021
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Terrible Service! Called at 9 am to tell me my 10:15 appointment was cancelled because Dr Bassman couldn’t be available with no other explanation. What happened to working and taking care of your patients?
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
Helpful
Brent – Aug 05, 2021
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Dr. Bassman is great. His support staff not so much. I've been calling for nearly three months now trying to get copies of my medical records with Dr. Bassman and I either get "I'll have his daughter call you back" or I get an answering machine. Neither one gets me a call back and I still don't have any records to speak of. I just wonder if he's aware of the run-around I (and probably other patients) am getting...
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
What could be improved
- Staff wasn't friendly
1 other person found this helpful
Helpful
Patrick Fleenor – Apr 23, 2021
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I was running late due to traffic issue and when I called they were wonderful about moving my appointment. Doc was thorough with follow up questions for my concern to ensure he could determine best treatment.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Christina R – Mar 13, 2021
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Dr Bassman provided a solution for my planter fasciitis that other Dr's and a podiatrist could not-I am pain free and very thankful- The key is he listened
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Wait times
What could be improved
No results
Helpful
Denny Kammer – Feb 02, 2021
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Have seen Dr. Bassman for various medical reasons over the years. Latest surgery was hip replacement. Also injuried my lower lumbar and wanted to consult if I damaged anything else. Excellent experience, easy to talk to and he listens and explains condition well. Excellent follow up. I would highly recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kay W. – Dec 03, 2020
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He did a complete knee replacement on my left knee on July 20 and and 10 weeks later I was playing Golf.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 20, 2020
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Have been seeing Dr. Bassman for many years concerning my knees. I have great confidence in his professional judgement and very easy to talk to concerning my treatment. Highly recommended him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Lou Walsh – Sep 26, 2020
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Follow up on knees and hip replacements I've been with doctor bassman a lotta years hes wonderful doctor and wonderful person
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Patricia Jansen – Sep 21, 2020
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Dr. Bassman has been treating our family and friends for a long time. He has performed multiple surgeries on my wife and me. He is a kind and caring person, and I recommend him highly!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Greg K. – Sep 12, 2020
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Dr Bassman was very professional; great bedside manner; great follow up; and an excellent surgeon when he operated on my displaced broken wrist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Aug 27, 2020
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Dr. Bassman is very personal and professional. My experience with this doctor has spanned 20 years. From arthroscopic surgery on both of my knees and rotator cuff surgery, I've had great outcomes. I trust this doctor to do a great job and help me maintain a healthy lifestyle!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
John B – Aug 26, 2020
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He scoped my right knee 17 years ago with good results. Now my left knee needs replacement and Bassman is the one for me. PS He reminds me of Einstein.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
1 other person found this helpful
Helpful
Ernest – Aug 23, 2020
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I have suffered with severe Osteoarthritis most of my adult life. Dr. Bassman has replaced both of my knees, one hip, and repaired rotator cuffs in both of my shoulders. I have had zero complications from any of my surgeries. Following his post op orders I have had no problems. Thanks to Dr. Bassman I am now in less pain than I have been in years.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jerry Gowen – Aug 12, 2020
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I have always found Dr. Bassman very kind and caring. He answers all my questions and explains my options. His staff has always been very nice to me.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dianne Smith – Aug 12, 2020
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My mother has been his patient for a few months. When we call his office for updated care instructions we get voice mail with a full inbox 50% of the time. It usually takes 2 to 3 days before we can leave a message and get a call back. Very frustrating.
What went well
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
Helpful
Jul 06, 2020
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Dr. Bassman is impatient and has little bedside manner. He rushes you through your appointment and doesn't like when you ask questions. The staff at his office is amazing. The ladies are all friendly and polite, too bad he is not.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 08, 2019
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I don’t think he has spent more than 1 minute in my exam room with me. I have been in pain for 8 months and since my secret nd MRI didn’t show any change in results, he pretty much told me he can’t do ANYTHING. There was no next step from his mouth or any bedside manners. I am talking to tricare to see if they will ban him from their list to prevent any other service members from going there and ripping them off. Please do not go to this man. Nurse staff was great, unfortunate to work with him.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
May 24, 2018
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I went in for a shoulder surgery and was suppose to have full use in less then a year. Here I am a year and 7 months later with only 50% use of my left arm!!! I will have to live with this pain for the rest of my life and gets away with treating people like they are beneath him!!! I would never recommend this man for any medical procedure!! He’s not even a good person!!! Lousy bedside manner and completely narcissistic!!!
If I could give him half a star I would!!!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
8 others found this helpful
Helpful
Mar 09, 2018
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We love Dr. Bassman! He has fixed miniscus tear on my husband and also helped with trigger fingers, and Carpal Tunnel surgery. Has also done shoulder surgery on both my son and myself. Can't say anything but good about him! If you want the best, he is it!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Brenda/John Froese in Belleville, Il – Mar 23, 2017
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Leave a review
How was your experience with Dr. Bassman?Overall Patient Satisfaction
60responses
Likelihood of recommending Dr. Bassman to family and friends is 3.65 out of 5
About Me
biography
Dr. Donald Bassman, MD is an orthopedic surgeon in Saint Louis, MO and has over 45 years of experience in the medical field. He graduated from Washington University School of Medicine in 1975. He is affiliated with medical facilities such as Barnes-Jewish...read moreOrthopedic Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Barnes Hospital
Residency HospitalJewish Hospital
Residency HospitalWashington University In St. Louis
Undergraduate SchoolWash University
Barnes - Jewish Hospital
Internship Hospital, 1976Washington University School Of Medicine
Medical School, 1975
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
-
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkHealthgrades Tips for Getting Orthopedic Care
Locations
Practice
Office1034 S Brentwood Blvd Ste 754 Saint Louis, MO 63117
HSHS St. Joseph's Hospital9515 Holy Cross Ln Breese, IL 62230
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
89%Patients said their room and bathroom were always kept clean12% higher than the national average
89%Patients said they were given information about recovering at home1% higher than the national average
- Recipient of 10
hospital awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
91%Patients said they were given information about recovering at home4% higher than the national average
86%Patients said that nurses always listened to them and explained things well8% higher than the national average
- Recipient of 14
hospital awardsSurgical Care Excellence Award™ (2025, 2024)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home5% higher than the national average
83%Patients would recommend the hospital to friends and family18% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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