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Dr. Donald Hackenberg, MD

Dr. Donald Hackenberg, MD

Pediatrics*
25+ years of experience

Dr. Donald Hackenberg, MD is a pediatrician in Akron, OH and has over 25 years of experience in the medical field. He graduated from OHIO STATE UNIVERSITY / COLLEGE OF VETERINARY MEDICINE in 1995. He is affiliated with medical facilities such as Southwest General Health Center and University Hospitals Ahuja Medical Center. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 15 reviews 3.4 Star Rating (15 reviews)

Practice

3800 Embassy Pkwy Ste 260 Akron, OH 44333
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Hackenberg specializes in the area of Pediatrics. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Hackenberg's Reviews

Likelihood to recommend Dr. Hackenberg

3.4
15 ratings, 5 with a written review
5 star
53%
53%
4 star
0%
0%
3 star
13%
13%
2 star
0%
0%
1 star
33%
33%

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STAY AWAY FROM THIS DOCTOR! DO NOT TRUST THIS DOCTOR WITH CARE FOR YOUR CHILDREN! HIMSELF AND HIS IGNORANCE NEEDS REPORTED. Pay close attention to the negative reviews. He will waste you and your child's time with rushing through barely examining, and purposely misdiagnose acting like your child has nothing wrong going on, just to leave your child sick and suffering . The negative reviews aren't lies. Sad that we're not the only ones who've had this mistreatment. A wolf in sheep's clothing.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 21, 2021
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Dr. Hakcenberg is very kind and you can tell he loves kids. He always does a thorough check up and gives you plenty of information. He addresses all your concerns promptly and professionally. I can always get in for a same day visit when my kids are ill. He also calls personally with important test results. I tried at one point to change pediatricians due to the long drive we had to make with our new house, but that lasted one visit at another office. We decided to make the drive to see him because he is that great of a doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Miranda Ziegler – Jun 19, 2021
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Wonderful experience with Dr. Hackenberg today! We have seen Dr. Hackenberg a few times in the past at Childrens Medical group, but was honestly SO appreciative we had him for a visit today. I was very concerned about abnormal bruising on my son and a few other symptoms that would worry any mother. As soon as Dr Hackenberg came in the room he understood my worries without alarming my son, and was both friendly, reassuring and ordered STAT testing right away. He told me exactly when we would be called, the testing that would be done and even asked how I would prefer the news to be given. He reassured he would call me himself and he DID. Luckily the testing was good for us today but his approach and manner is what impressed me most. I will recommend Dr Hackenberg to anyone. His ability to handle serious concerns is excellent! Thank you!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jenny – Nov 02, 2019
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Terrible experiences with Dr. Hackenberg. Was interrogating me about why I was waiting on having my 13 yr old son get the HPV vaccine. Made me think he is getting kickbacks $$. Made my other child cry the first time ever seeing Dr. Hackenberg because of struggles with weight. NEVER going back!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Fairlawn, OH – Oct 19, 2017
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Dr. Hackenberg is absolutely wonderful, I would highly recommend him. His office staff, however, is ATROCIOUS! We call to get prescriptions refilled and they never follow through. Call back, because they WON'T call you, are told they are ready, go to pick them up and it's not ready. Have talked to the office manager twice, Sherry, about both instances and all she can say is I'm sorry, I'm sorry, I'm sorry. They WON'T even try to help solve the problem. Changing doctors now after 18 years.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Akron, OH – Sep 22, 2016
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About Me

biography

Dr. Donald Hackenberg, MD is a pediatrician in Akron, OH and has over 25 years of experience in the medical field. He graduated from OHIO STATE UNIVERSITY / COLLEGE OF VETERINARY MEDICINE in 1995. He is affiliated with medical facilities such as...read more
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ohio State University / College Of Veterinary Medicine

    Medical School, 1995
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office3800 Embassy Pkwy Ste 260 Akron, OH 44333
1

Practice

Stark County Neurologists4575 Stephens Cir NW Canton, OH 44718
2
Cleveland Clinic Foundation5001 Rockside Rd Independence, OH 44131
3

Practice

Uhmp-Children's Medical Group5603 Darrow Rd Ste 200 Hudson, OH 44236
4

Affiliated Hospitals

  • Southwest General Health Center

    18697 Bagley Rd
    Middleburg Heights, OH 44130
    Recipient of 16
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • University Hospitals Ahuja Medical Center

    3999 Richmond Rd
    Beachwood, OH 44122
    Recipient of 9
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    3% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Akron Children's Hospital

    1 Perkins Sq
    Akron, OH 44308
Learn more about how Healthgrades measures Hospital Quality