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Dr. Donald Lum, MD

Dr. Donald Lum, MD

Gastroenterology*
35+ years of experience

Dr. Donald Lum, MD is a gastroenterologist in Happy Valley, OR and has over 35 years of experience in the medical field. He graduated from University of California, Davis School of Medicine in 1989. He is affiliated with Providence Portland Medical Center. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 20 reviews 4 Star Rating (20 reviews)

Practice

9300 SE 91st Ave Happy Valley, OR 97086
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Lum is affiliated with Providence Portland Medical Center Portland, a highly rated and top awarded hospital for gastroenterology.

Dr. Lum is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Lum specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
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Dr. Lum's Reviews

Likelihood to recommend Dr. Lum

4.0

20 ratings, 17 with a written review
5 Star
75%
75%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
25%
25%

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We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2023
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What went well
No results
What could be improved
No results
Helpful
Jun 28, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Larry – Mar 04, 2023
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DS – Oct 11, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karl – Jun 28, 2022
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What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
SM – Jul 10, 2021
We are disappointed to learn of your experience...Read More
×Post a ResponseAre you Dr. Donald Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oren – Jul 02, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 09, 2021
×Post a ResponseAre you Dr. Donald Lum, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Feb 19, 2021
Hello, we're concerned about your recent...Read More
×Post a ResponseAre you Dr. Donald Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Vistica Ph.D – Feb 11, 2021
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Aug 14, 2020
×Post a ResponseAre you Dr. Donald Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
May 27, 2020
×Post a ResponseAre you Dr. Donald Lum, MD?
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
sylvia harold – May 26, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Patrick A – Mar 06, 2020
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What went well
No results
What could be improved
No results
7 people found this helpful
Helpful
Apr 05, 2019
Hello, thank you for leaving us feedback. We are...Read More
×Post a ResponseAre you Dr. Donald Lum, MD?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
marie lauterbach in welches, OR – Oct 23, 2018
Hi Marie, we regret to hear that your experience...Read More
×Post a ResponseAre you Dr. Donald Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Cynthia E. in Portland , Oregon – Mar 26, 2018
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Leave a review

How was your experience with Dr. Lum?

About Me

care philosophy

I believe communication between physician and patient is very important for the delivery of excellent health care. I want patients to be actively involved in the decision making for their own health care. I also feel patients should embrace preventative medicine and be pro-active in their health care decision making.

biography

Dr. Lum graduated from the University of California at Davis. He completed his internship and residency at Oregon Health & Science University (OHSU) and later became Chief Resident for the Department of Medicine at OHSU. Dr. Lum completed a fellowship...read more
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Oregon Health & Science University

    Residency Hospital, 1991
  • University Of California, Davis School Of Medicine

    Medical School, 1989
  • Oregon Health & Science University

    Internship Hospital, 1989
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • German

  • Spanish

Dr. Lum is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Practice

    The Oregon Clinic Gastroenterology East - Happy Valley9300 SE 91st Ave Happy Valley, OR 97086
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: 12:00am - 12:00am
      • Sun: 12:00am - 12:00am
    • Directions

    Practice

    The Oregon Clinic Gastroenterology East at Gateway1111 NE 99th Ave Portland, OR 97220
    2

    Affiliated Hospitals

    • Providence Portland Medical Center

      4805 NE Glisan St
      Portland, OR 97213
      Recipient of 8
      hospital awards

      Gastrointestinal Surgery Excellence Award™ (2023)

      Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

      Outstanding Patient Experience Award™ (2023, 2022)

      Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      81%
      Patients said that doctors always listened to them and explained things well

      5% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality