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Dr. Douglas Smail, DDS

Dr. Douglas Smail, DDS

Dentistry*

Dr. Douglas Smail, DDS is a dentistry practitioner in Troy, NY. He is accepting new patients.

3.1 Star Rating
Based on 43 reviews 3.1 Star Rating (43 reviews)

Practice

500 Federal St Ste 202 Troy, NY 12180

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Dr. Smail's Reviews

Likelihood to recommend Dr. Smail

3.1

43 ratings, 20 with a written review
5 Star
49%
49%
4 Star
2%
2%
3 Star
2%
2%
2 Star
5%
5%
1 Star
42%
42%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Client. – Apr 05, 2024
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 people found this helpful
Helpful
Dave Kreczko – Jul 11, 2023
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Susan Harris – Jan 05, 2023
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What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Oct 18, 2022
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What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 people found this helpful
Helpful
Jan 13, 2022
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Robert – Dec 31, 2021
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What went well
No results
What could be improved
  • Staff wasn't friendly
2 people found this helpful
Helpful
Jul 23, 2021
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What went well
  • Appointment scheduling
What could be improved
  • Didn't explain conditions well
5 people found this helpful
Helpful
John – Jun 11, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Beth S – Apr 22, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Kristin Smith – Mar 06, 2020
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What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Dec 31, 2019
×Post a ResponseAre you Dr. Douglas Smail, DDS?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Kristin Smith in NY – Mar 05, 2019
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What went well
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Feb 26, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Robert Ulrich in South GlenFalls – Apr 21, 2018
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Schenectady, NY – Mar 28, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Candia spencer in Rensselaer, NY – Nov 16, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Katherine W in Troy, NY – Oct 19, 2016
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What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 people found this helpful
Helpful
Kinderhook, NY – Aug 01, 2016
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What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 people found this helpful
Helpful
Anonymous in Troy, NY – Jul 21, 2016
×Post a ResponseAre you Dr. Douglas Smail, DDS?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Maureen Clifford in Green Island, NY – Mar 15, 2016
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About Me

biography

Dr. Douglas Smail, DDS is a dentistry practitioner in Troy, NY. He is accepting new patients.
  • Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Locations

Practice

East Hudson Oral and Maxillofacial Surgery PLLC500 Federal St Ste 202 Troy, NY 12180
1

Practice

Office930 Albany Shaker Rd Ste 106 Latham, NY 12110
2