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Dr. Douglas Webb, MD

Dr. Douglas Webb, MD

Ophthalmology*

Dr. Douglas Webb, MD is an ophthalmologist in Cleveland, OH. He is affiliated with Hillcrest Hospital. He is accepting new patients.

3.1 Star Rating
Based on 13 reviews 3.1 Star Rating (13 reviews)

Practice

850 Brainard Rd Cleveland, OH 44143

At a Glance

  • Area of Expertise
    Dr. Webb specializes in the area of Ophthalmology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. See hospitals
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Dr. Webb's Reviews

Likelihood to recommend Dr. Webb

3.1
13 ratings, 7 with a written review
5 star
46%
46%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
46%
46%

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Terrible experience with bad resultss
This Dr refuses to explain things properly. You want to be able to trust your Dr, but a patient facing surgery needs answers to their questions. I received very little information from him about lens choices for cataract surgery, and am now left with vision that is worse than what I had before the cataract formed. He gave me a lens with no correction in it, or the wrong lens, and all he has to say about this is, "These things happen." What!!?? This is my eye, my vision!!! And he also says there is no way to fix it!!! I am devastated. When I tried to discuss all this with him I was shown no compassion. I would be a fool to let him do my other eye in need of the same surgery. What a poor choice I made. I wish I had looked at the reviews before I chose him.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jan 20, 2023
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I had two surgeries for cataracts with lens implants. Dr. Webb was very informative regarding the surgery both pre and post. Careful and detailed in all aspects of care. Excellent improvement in my vision. He works independently, not for a medical corporation, and therefore is able to take whatever time is required to provide excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Long time patient – Jul 06, 2022
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I went to Dr Webb for cataracts with the assumption he could do surgery if necessary. Well, he found it necessary but when I called to make appointments to get the process started they tell me he has no place to do the surgery. Let's schedule your follow up a couple months out and see if things are available after that. This was just this past May 2021, so not in the the covid closings. If you can't perform the service for which I am coming to you, then you shouldn't bill me for the consultation. As it is, they billed me in full for the service even those they couldn't schedule surgery. I found another surgeon and started the process all over again, paid again. I was able to have my surgeries before Dr. Webb was even able to have the first conversation about the surgery. That's just not right.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Long wait times
3 others found this helpful
Helpful
Jul 22, 2021
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Dr Webb spent a long time with me explaining my situation. He was caring and trying to relax me and put me at ease!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Debbie – Sep 25, 2020
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Appointments have been cancelled multiple times, forcing them to be rescheduled months later. Incredibly unprofessional. He showed up an hour and ten minutes late to the first appointment of the day. He is habitually late and lacks consideration for patients.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
Helpful
Sep 03, 2020
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Dr. Webb knows his job and takes time to explain things with his patients - unlike my past experiences with "chain store" eye doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Tim – Apr 23, 2020
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Excellent eye doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cleveland, OH – Mar 26, 2017
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Leave a review

How was your experience with Dr. Webb?

About Me

care philosophy

Dr. Webb takes time with each patient to provide high quality comprehensive eye care in a caring private practice setting.

biography

Dr. Webb has been in private practice since 1986.  He has been voted many times by his peers as a "Top Doctor" in Northeast Ohio.  He teaches and trains Ophthalmology residents in eye surgery.  
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Hospitals Of Cleveland

    Residency Hospital, 1986
  • Cleveland Clinic Foundation

    Internship Hospital, 1983
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Cleveland EyeCare and Optical Inc.850 Brainard Rd Cleveland, OH 44143
1
Recovery Resources13944 Euclid Ave Cleveland, OH 44112
2

Affiliated Hospitals

  • Hillcrest Hospital

    6780 Mayfield Rd
    Mayfield Heights, OH 44124
    Recipient of 28
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality