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Dr. Dustin Smith, MD

Dr. Dustin Smith, MD

General Surgery*
20+ years of experience

Dr. Dustin Smith, MD is a general surgeon in Franklin, TN and has over 20 years of experience in the medical field. He graduated from University of Tn Health Sci Center in 2004. He is affiliated with Williamson Medical Center. He is accepting new patients and telehealth appointments.

5 Star Rating
Based on 41 reviews 5 Star Rating (41 reviews)

Practice

4601 Carothers Pkwy Ste 360 Franklin, TN 37067
Telehealth available

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Compare Dr. Smith with our nearby General Surgeons at Tristar Southern Hills Medical Center.

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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

5.0
41 ratings, 26 with a written review
5 star
98%
98%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
0%
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Very thorough and kind!
Very attentive,asked great questions,thorough and very kind.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 20, 2025
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Passionate surgeon!
I highly recommend Dr. Smith for a gallbladder removal. He’s patient, kind, and knowledgeable. You feel these traits when you leave your office visit and recovery. It’s encouraging to see a surgeon who is down to earth and so skilled and passionate about helping others to live their best life.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ashley Cooper – Mar 08, 2025
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Super Doctor
Dr Smith truly cares about his patients. He goes out of his way to take care of you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M Ward – Feb 11, 2025
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Exceptional Care and Expertise
Dr. Dustin Smith provided outstanding care before, during, and after my surgery, demonstrating both expertise and compassion. His attentive approach made a significant difference in my recovery, and I truly appreciated his clear communication throughout the process.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
W. Shreeve – Oct 24, 2024
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Complete Picture
My consultation was quick and thorough. Dr. Smith clearly explained my injury and why surgery was needed. He explained the repair procedure, my options, and what I could expect from the recovery. His team worked with me to schedule the surgery to fit my timeline and to optimize my recovery and minimize temporary restrictions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Keith S. – Sep 12, 2024
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Puts the patient first
Dr. Smith is caring, compassionate, and reassuring. He is careful to explain what he is doing, and is very careful not to cause more pain. He made room in his schedule to see me on very short notice which was amazing and uncommon. I am giving him five stars because six isn’t an option.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 14, 2024
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Great Doctor
Dr. Smith was very helpful and knowledgeable. He was professional, listens well, and asks many questions in search of the proper treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 11, 2024
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Wonderful Doctor
Went to emergency room with terrible pain in my stomach. I ended up having my gallbladder removed by Dr. Smith on a Sunday the same day. He was so kind and explained everything thoroughly about the surgery. Surgery went great and I went for follow up appt and Dr Smith took his time and answered every question I had without rushing me. Highly recommend him you won't be disappointed!!!!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cheryl Griffith – Jan 10, 2024
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Caring, and knowledgeable.
He took all the time needed to go over my diagnosis and options. I was included in the process and my input was valued and considered. I'm quite confident of his ability to oversee my health
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Leora R Compton – Dec 22, 2023
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I met Dr. Smith while in Williamson Hospital ER. Although I didn’t know it, my circumstances were critical and required emergency surgery. I am so grateful that he was the surgeon on call that night. Upon his arrival to meet with me, I found his bedside manner to be incredible: Kind and thorough, as well as extremely knowledgeable. His manner helped me relax during difficult circumstances. The surgery and recovery went extremely well. Dr. Smith and his team checked in on me daily during my 4 day recovery in the hospital. I feel blessed to have him as my surgeon!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
L. Erickson – Feb 05, 2023
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Very Impressed
Dr Smith was referral from my PCP. Ftom the time I walk into the office, I was impressed with how the registration personnel was very friendly and courteous. The wait time to see Dr Smith was very quick. Once the nurse took my vitals, PA game in and asked me questions and examined me, Dr Smith came in to discuss my issue and talked about the procedure, I felt very comfortable with Dr Smith and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
David B – Jan 15, 2023
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Very satisfied
Very satisfied with my results. Highly professional and calming nature doctor. Was very thorough during his evaluation and my surgery site looks excellent. Highly recommend and would go back again if needed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tiffany Mattera – Sep 30, 2022
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Dr. Dustin Smith is superior
Dr. Smith is thorough, skilled, compassionate and kind. You cannot find a better surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
D. Dalton – Aug 07, 2022
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Highest Recommendation!
Dr. Smith is a tremendously talented surgeon and professional. He has great communication skills and truly cares about his patients. I have seen him multiple times and believe he is one of the best doctors in the Middle Tn Area. I would highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
James – Feb 04, 2022
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He was so thorough. Has great bedside manner. Kind, patient and informative. Would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carly – Jan 27, 2022
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With the exception of Kim, the scheduling nurse, the doctor and staff were great. Kim was more interested in getting the next two patients scheduled than she was in making sure she had accurate information for my elderly dad and we understood what my dad would need to do the night before and morning of his surgery. When I tried to ask questions, I was informed she had two patients waiting and the implication was that we needed to move on.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kim C. – Jan 21, 2022
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Dr Smith was highly recommended by my primary Healthcare doctor. It was clear why he recommended him. Dr Smith was very attentive and asked many questions to ensure he diagnosed my health condition and has scheduled surgery in a timely manner to get my quality of life back.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris King – Jan 07, 2022
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Dr. Smith and his staff are fantastic!!! My surgery could not have gone better, in my opinion. I would definitely, definitely recommend Dr. Smith wholeheartedly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ernest Ray Elkins – Jul 16, 2021
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Dr. Dustin Smith saved me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron Grimes – Jul 13, 2021
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Dr. Smith is outstanding. He is kind, attentive and an overall great physician. I recommend him highly. Freida Bushart
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jun 25, 2021
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About Me

biography

Dr. Dustin Smith, MD is a general surgeon in Franklin, TN and has over 20 years of experience in the medical field. He graduated from University of Tn Health Sci Center in 2004. He is affiliated with Williamson Medical Center. He is accepting new patients and telehealth appointments.
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Tennessee Memorial Hospital

    Residency Hospital, 2009
  • Baylor University Medical Center

    Internship Hospital, 2005
  • University Of Tn Health Sci Center

    Medical School, 2004
  • University Of Tennessee

    Undergraduate School, 1999
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office4601 Carothers Pkwy Ste 360 Franklin, TN 37067
1

Practice

Williamson Medical Center4321 Carothers Pkwy Franklin, TN 37067
2