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Dr. Elizabeth Pollock, MD

Dr. Elizabeth Pollock, MD

Family Medicine*

Dr. Elizabeth Pollock, MD is a family medicine physician in Bastrop, TX. She is affiliated with medical facilities Ascension Seton Bastrop and Ascension Seton Smithville Hospital. She is accepting new patients.

5 Star Rating
Based on 25 reviews 5 Star Rating (25 reviews)

Practice

630 Highway 71 W Ste E Bastrop, TX 78602

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Patient Favorite Award

Dr. Pollock is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Pollock's Reviews

Likelihood to recommend Dr. Pollock

5.0
25 ratings, 24 with a written review
5 star
96%
96%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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I really like and love Dr Pollock
The professional way and the caring way she makes me feel when I talk to her and she explains things to me
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2025
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Always takes time to listen. I’ve done very well under her guidance.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 11, 2025
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Excellent doctor! I trust her with my health and have recommended her to friends.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Diana Ramirez – Mar 25, 2025
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Exactly the care we all hope for
Most importantly to me is that she couples knowledge and caring. Outstanding. Oh and she truly listens.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DA Wilkes – Mar 14, 2025
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Patient
Professional, well informed in her medical area, very patient oriented. She is exceptional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sandra – Mar 13, 2025
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Caring doctor
Dr pollock listens to me and cares about what i have to say. She treats you with understanding and explains things well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bobbie – Feb 27, 2025
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Wonderful Doctor.
Dr. Pollock is an excellent physician with a bedside manner that is far and above the norm. I have loved her since she became my primary physician. Just a truly sweet person.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jackie – Jan 21, 2025
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Amazing doctor
Dr. Elizabeth Pollock is amazing! She is delightful and a great doctor. She listens, takes her time, does what she says she'll do (calling in prescriptions, ordering diagnostics, calling with test results), and she is extremely quick in her responses to patient portal emails. I once sent a message about needing a medicine that a different doctor (one time visit) had ordered. Within two hours, my pharmacy was texting to say that my medicine was ready for pick up! I am a former ICU BSN RN and think she's fantastic! Bastrop is blessed to have her!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
AnnieD – Oct 04, 2024
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Great Doctor!
Very, genuine, caring and kind. Dr. Pollock listens. I really appreciate her.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 04, 2024
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Dr. Pollock
Dr. Pollock is such an asset to Bastrop. She is caring and listens to all I have to say. So happy she is here.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laurie Hoffman – Sep 25, 2024
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Wonderful
Dr. Pollock is very kind and attentive. She is thorough and truly cares about her patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 16, 2024
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Takes her oath seriously
Dr. Pollock listens, truly listens. I never feel rushed or patronized. She works with me for my health care. We are fortunate to have her!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Laura – Jul 01, 2024
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Best of the best
She has time for me no rushed visits. Answers all my questions she is the best….
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judi Dizonno – Apr 06, 2024
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Awesome Doctor
She is Awesome
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 01, 2024
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Exceptional Physician
Telehealth
Caring, listening person that asks good questions to help you best explain your issue.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Mar 09, 2024
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Episodic illness
Dr Pollock was able to take me on the day I called in with my illness complaints. She promptly diagnosed my illness and prescribed medication. I was feeling better by that evening. I was grateful she could see me on that day.
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
RC – Feb 10, 2024
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Dr Pollock is an exceptional and listens!
Dr Pollock is exceptionally good about listening! Appointment was easy and promptly arranged.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James E Short – Jan 12, 2024
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Almost impossible to make a appointment
If you need to see a doctor anytime in the near future this isn’t the place to call. I’ve called twice and left my name and number and still haven’t received a call back. Dr. Pollock is great if you can get in to see her.
What went well
No results
What could be improved
No results
Helpful
William DeWalt – Nov 13, 2023
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She is Incredible
I think Dr. Pollock is a very sweet and compassionate doctor. She’s very knowledgeable and listens to your questions. She makes you feel very important. Dr. Pollock is very kind and caring and has a big smile always.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tammie Linden – Oct 20, 2023
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She is amazing
Dr. Pollock is one of the best doctors I've ever seen. She is thorough, kind, smart, and patient. And she has always been on time. She truly cares. I won't ever use anybody else!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 19, 2023
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About Me

biography

Dr. Elizabeth Pollock, MD is a family medicine physician in Bastrop, TX. She is affiliated with medical facilities Ascension Seton Bastrop and Ascension Seton Smithville Hospital. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Pollock is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Ascension Seton630 Highway 71 W Ste E Bastrop, TX 78602
    1

    Practice

    Robert J. Genovese M.D. P.A.5215 S McColl Rd Edinburg, TX 78539
    2
    • Call
    • Fax
    • Hours
      • Mon: 7:00am - 5:00pm
      • Tue: 7:00am - 5:00pm
      • Wed: 7:00am - 5:00pm
      • Thu: 7:00am - 5:00pm
      • Fri: 7:00am - 11:00am
      • Sat: 8:00am - 12:00pm
    • Directions

    Affiliated Hospitals

    • Ascension Seton Smithville Hospital

      1201 Hill Rd
      Smithville, TX 78957

      How patients felt about the care they received at this hospital.

      93%
      Patients who gave a rating of 9 or 10

      18% higher than the national average

      91%
      Patients said their room and bathroom were always kept clean

      14% higher than the national average

      View all patient feedback
    • Ascension Seton Bastrop

      630 Highway 71 W
      Bastrop, TX 78602

      How patients felt about the care they received at this hospital.

      89%
      Patients said that nurses always listened to them and explained things well

      7% higher than the national average

      89%
      Patients said they were given information about recovering at home

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality