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Dr. Ellen Frankel, MD

Dr. Ellen Frankel, MD

Pediatric Dermatology*
45+ years of experience

Dr. Ellen Frankel, MD is a pediatric dermatologist in Cranston, RI and has over 45 years of experience in the medical field. She graduated from NEW YORK Medical College in 1979. She is affiliated with medical facilities such as Kent County Memorial Hospital and Our Lady of Fatima Hospital. She is accepting new patients.

1.9 Star Rating
Based on 33 reviews 1.9 Star Rating (33 reviews)

Practice

750 Reservoir Ave Cranston, RI 02910
(401) 943-0761

At a Glance

  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Frankel's Reviews

Likelihood to recommend Dr. Frankel

1.9
33 ratings, 10 with a written review
5 star
18%
18%
4 star
3%
3%
3 star
0%
0%
2 star
6%
6%
1 star
73%
73%

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45 minutes late, then very rushed.
This office is a nightmare. There are no automatic doors, so if you’re in a wheelchair, or are pushing a wheelchair, forget it!
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Long wait times
1 other person found this helpful
Helpful
May 23, 2022
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Excellent, no long wait, very competent staff saw me first and helped identify my issues. While she was quick, her staff had covered all the preliminaries so she could go right to work. Accurate dx according to my PCP. Edge of the science treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 03, 2020
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I have been a patient of Dr Frankel for MANY years. I know she cares about her patients. She always has shown a physical and mental interest in my health. I highly recommend her.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 25, 2019
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Lost another 2 patients yesterday. My time is way more valuable than sitting in an office waiting room in December and January for an hour waiting for an appt. Decembers appt cancelled by the office and I wasn't called. January appt I was called at 8:00 a.m. and asked to come in earlier (which I did) only to be rudely told after the waiting room emptied out that I was waiting for the original appt time..Seriously!! no apologies made by staff! I left! #nodoublebooking #nostaffcompassion
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Donna in Warwick, RI – Jan 18, 2019
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I waited MONTHS for an appt. I didn't have a long wait on the day of, but the actual exam was a joke. So unbelievably fast and cursory- she didn't check the backs of my legs or anything. Skin cancer can show up anywhere- even places that have never seen the sun, and I have a history of skin cancer in my family. She quickly looked at my face and back and that's it. Can't believe how much I paid for 1.5 minutes of perusal. And the kicker was the hard sell on her skin care line on the way out.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
RIMomof4 in Cranston, RI – Jun 13, 2018
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I once saw Dr. Frankel in 2004 as a young teen for a one time visit. Never followed up and "missed an appointment in 2005". Fast forward, 2017 Nov, I had placed a call to book a new patient appointment to see her for a normal skin check up because many people recommended her. So I took the next available appointment which was Feb 22 2017 at 2:20pm. I knew the wait was long but with the holidays around the corner I thought It would fly by, which it did. I went online and printed the new patient i
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Apr 04, 2018
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We arrived home from vacation at 3:00am but still made arrangements to get our daughter to Dr. Frankel in keeping our appointment. When arriving we learned Dr. Frankel was not in the office! No phone call pre-notifying us, waited 2hrs to finally be seen by another. Rude, rude, rude office staff. Disrespectful Doctor - you just lost another patient. Now we know why her ratings are so low
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Lincoln, RI – Aug 17, 2017
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I would never recommend Dr. Frankel to anyone. I went to her for almost a year and was told my fingernail growth was normal and to give it time to grow out. As a nurse I wasn't convinced. One visit with another derm office and was diagnosed with a fungal infection and given medication to treat it. All Dr. Frankel cares about is $$ and selling her own product line.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
MB in Warwick, RI – Jun 20, 2017
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Very rushed. I had asked for a full body skin check. Dr Frankel came in acting as if this were the last appointment of the day and she had to rush to get out of there. this was at 7:30 in the morning. She never looked at my whole body, telling me any spots I had were not an issue, and got a large can & froze 15 skin tags, saying 15 only would get paid by insurance. she then had the check out people try to sell my skin care products we had never discussed. terrible experience. Not going back
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Cranston, RI – Apr 12, 2017
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I canceled an appointment for my Daughter two weeks before her appointment. They sent her a bill anyway. I called and was spoken to like a child. I was then told if the future to get the name of the person I am speaking to. Do they not trust their staff? I have been using them for many years but, no more.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Geri in North Providence – Jun 20, 2016
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Know Before You Go

About Me

care philosophy

Patients young and old are treated in my practice. Treatment regimens are tailored to each patient, taking into account ther life styles, wants and anticipated expectations. All of my attention is focused on good patient care - be it the child or the young at heart.

  • Pediatric Dermatology

  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rhode Island Hosp/brown Medical School

    Residency Hospital, 1985

  • University Of Miami Miller School Of Medicine

    Residency Hospital, 1983

  • New Rochelle Hospital Mc

    Internship Hospital, 1980

  • New York Medical College

    Medical School, 1979

  • Mount Holyoke College

    Undergraduate School, 1974
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

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Locations

Practice

Partners In Primary Care Inc.750 Reservoir Ave Cranston, RI 02910
1

Affiliated Hospitals

  • South County Hospital

    100 Kenyon Ave
    Wakefield, RI 02879
    Recipient of 4
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    93%
    Patients said they were given information about recovering at home

    9% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback

  • The Miriam Hospital

    164 Summit Ave
    Providence, RI 02906
    Recipient of 15
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback

  • Kent County Memorial Hospital

    455 Toll Gate Rd
    Warwick, RI 02886

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality
See all Pediatric Dermatologists in Cranston, RI