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Dr. Eric Dobratz, MD

Dr. Eric Dobratz, MD

Cosmetic, Plastic & Reconstructive Surgery*
20+ years of experience

Dr. Eric Dobratz, MD is a plastic surgeon in Norfolk, VA and has over 20 years of experience in the medical field. Dr. Dobratz has extensive experience in Cranio-Facial Surgical Procedures. He graduated from Eastern Virginia Medical School in 2003. He is affiliated with Sentara Norfolk General Hospital. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 37 reviews 4.1 Star Rating (37 reviews)

Practice

600 Gresham Dr Ste 1100 Norfolk, VA 23507
Telehealth available

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Dr. Dobratz is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Dobratz specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Dobratz's Reviews

Likelihood to recommend Dr. Dobratz

4.1
37 ratings, 28 with a written review
5 star
73%
73%
4 star
3%
3%
3 star
3%
3%
2 star
8%
8%
1 star
14%
14%

Your trust is our top concern.

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Wonderful Surgeon
I had a lump in my throat removed 2 times by other doctors and they kept returning. Finally, the lump ended up being MRSA. Dr. Dobratz explained everything carefully, and after my antibiotic treatments removed the lump leaving minimal scarring. I would and will return to him if I need and ENT surgeon in the future.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Deb. V – Aug 25, 2022
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Great Surgeon, however his office staff is worthless. DON'T BOTHER CALL!!!!! Just left on hold for eternity. Seriously Worthless.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
Helpful
Mark – Dec 29, 2021
We are truly sorry that you had a bad experience... Read More
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Dr. Dobratz operated on my nose where the left nostrol had collapsed and a deveated septum. I was afraid at first. The procedure went very well and I can breath much better now. Dr Dobratz is excellent and I would highly recommend him. Respectfully Submitted Dr. Jesse Zedd
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Dr. Jesse Zedd – Dec 20, 2019
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I reluctantly decided on a 2nd surgery to fix my nose. I had major breathing issues that disrupted everything in my life and after a failed 1st attempt with another top surgeon, I was left a bit odd looking. I did so much research and ended up in Dr. Dobratz office. I was nervous because this is my face and I was scared to look abnormal and equally scared that another surgery wouldn’t fix my breathing problems. Dr. Dobratz was very matter a fact and didn’t add any fluff to what was possible for me. I was still nervous so I made a 2nd visit just to have him give me the run down again, which was kind considering he is an extremely in demand surgeon - clear from just visiting the office and seeing the line of people! On the day of surgery he was there before hand to just check in and again let me know what the plan was. PostIp: I woke up and was SHOCKED to find that I could breathe through my nose! Immediately! 3 months later and my nose looks as good as it works! Very pleased!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Hollie – Dec 10, 2019
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Very Professional, and he is excellent at his job
What went well
No results
What could be improved
No results
Helpful
Sep 19, 2019
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I have had breathing issues for as long as I can remember. I was hardly able to get any air through my nose. I also have never liked the way my nose appeared. I had a strong nasal bump. My nose also was slight crooked and drooped downward. I could not have asked for a better result. Dr. Dobratz worked on my septum and also performed a rhinoplasty. I could not be more pleased with my results. I can breathe perfectly and I finally love the appearance of my nose. I am beyond satisfied with my results. I highly recommend Dr. Dobratz. I have wanted a rhinoplasty for quite some time but was too nervous to go through with the procedure. After my consultation with Dr. Dobratz I felt much better about the procedure. For those of you who feel the same, I highly recommend going through the procedure with him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jun 23, 2019
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I had a wonderful experience with Dr. Dobratz. I would highly recommend!
What went well
No results
What could be improved
No results
Helpful
May 14, 2019
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Dr. Dobratz, was very informative, professional, and I would utilize his expertise and services should the time arise again.
What went well
No results
What could be improved
No results
Helpful
Apr 10, 2019
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I cannot rave enough about how wonderful dr dobratz is. He is very informative, patient and professional. He also is very precise and all of my procedures have been excellent. Can't thank him enough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cora sorber – Aug 14, 2018
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I was diagnosed with basal cell carcinoma on the tip of my nose in 2015. I was referred to Dr. Eric Dobratz for plastic surgery on my nose after the removal of the tissue. He was able to repair my nose in his office and I was sent home after the procedure. He even played my favorite music to keep me distracted while he worked on me. I am very pleased with the outcome and would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy Sidwell in Jackson – Jul 02, 2018
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I've been dealing with plastic surgery and skin cancer for over 30 years Dr Donratz work is amazing. I'm friends with other doctors who are amazed at the results. I've had 4 nose surgeries and he is the first one to be able to actually fix the problem. Dr Donratz will do all the reconstruction surgeries on me from now on.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kirk Curling in Chesapeake , VA – Jun 27, 2018
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Dr. Dobratz has been the consummate professional. He executed my surgery superbly, removing a lipoma from my neck/collarbone. The follow-up treatment and care were excellent. I recommend him and his staff unconditionally.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charles W in Virginia Beach, VA – Apr 26, 2018
Thank you for taking the time to let us know how... Read More
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I have a complicated case of reconstruction and would not recommend Dr. Dobratz. He has performed five surgeries for me involving reconstruction. His lack of compassion has propelled me to fire him and move on. Questions and concerns were dismissed or ignored on a continuous basis. Listening to the patient not a top priority, especially when in severe pain.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Michelle Wilson in Virginia Beach, VA – Apr 24, 2018
We are very sorry to hear about your negative... Read More
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Dr.Dobratz is the best! I had been unable to breathe through my nose most of my adult life. Went through allergy treatments and all the steroid and non-steroid inhalers available with no relief. Having had 4 prior operations I did not have high expectations going into my fifth with Dr.Dobratz. The results are remarkable. I CAN FINALLY BREATHE! Highly recommend Dr.Dobratz.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Robert Rakowski in Virginia Beach – Feb 11, 2018
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He explained everything that was involved in my treatment. He was kind and caring. Easy to talk to and gave answers that I could understand. Was timely with appointments. Would definitely recommend him to anyone need that kind of surgery.
What went well
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laurie in Virginia Beach, VA – Feb 07, 2018
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I really want to leave Dr Dobratz a good review but I just can’t. Calls to his office are hit or miss getting anyone helpful. If you get a return call from his nurse, good luck getting a timely appointment. He performed my first septoplasty and nasal vestibular stenosis repair in April 2016, Revision was needed by the following April and another in August 2017. Three surgeries. Each time making my ability to breathe worse! I’m now consulting with another plastic surgeon to undo the damage!!!
What went well
  • Office environment
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Chesapeake, VA – Nov 03, 2017
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Dr. Dobratz does excellent work and makes sure his patients understand what is going on from start to finish. Had one really bad experience with scheduling where I was called to change an appointment date and attempting to get back with his office took 14 calls and 2 hours of wait time over 2 days including being given wrong numbers to call and put on hold for long delays. Easy fixes could include notifying nurse of an incoming call and using text messaging for appointments.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Dave S in Virginia Beach – Aug 03, 2017
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Excellent compassionate care provider. He keeps you informed and asks for your input. I highly recommend Dr. Dobratz for his skills and medical professionalism. One down side...his staff needs to learn to run a tighter schedule. Most appointments included a lengthy (45 minute+) wait time. I do understand that emergencies come up and surgeries extend longer than planned but to consistently run so late says someone on the administrative staff isn't paying attention.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Virginia Beach, VA – Feb 01, 2017
Thank you for reaching out to us. Your opinion... Read More
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I recently had an opportunity to visit Dr. Dobrat'z office to set up an Appt. for nose surgery. It was a very enjoyable experience. The receptionist was quite pleasant and I only waited 10 min. before I was taken back to a room to meet with Dr. Dobratz . He was friendly and very knowledgeable about my condition and what he could do to help alleviate my problem. I trust him completely. His nurse Kristie Burrus was especially helpful answering all my questions. I highly recommend Dr. Dobratz !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stephanie H White in Windsor, VA – Jan 21, 2017
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He performed an OUTSTANDING procedure on my nose after my Mohs surgery. My face looks like I never had the very extensive Mohs procedure to destroy basal cancer cells in my n. I am very impressed with his medical skills. I could not have received any better care anywhere.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jack L. in Virginia Beach, VA – Jan 18, 2017
Thank you very much for sharing these comments.... Read More
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About Me

care philosophy

Dr. Dobratz considers it a privilege to help people desiring cosmetic or reconstructive surgery of the head and neck achieve their personal goals.  He works with his patients to achieve their best possible results, focusing on creating a "non-operated"...read more

biography

Dr. Eric Dobratz is the Director of the Division of Facial Plastic and Reconstructive Surgery in EVMS Otolaryngology Head and Neck Surgery.  Dr. Dobratz has a highly specialized practice where he focuses exclusively on plastic surgery of the...read more
  • Cosmetic, Plastic & Reconstructive Surgery

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Minnesota / Twin Cities Campus

    Fellowship Hospital, 2009
  • University Of Virginia

    Residency Hospital, 2008
  • University Of Virginia / Main Campus

    Internship Hospital, 2004
  • Eastern Virginia Medical School

    Medical School, 2003
  • James Madison University

    Undergraduate School, 1997
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Dobratz is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Eastern Virginia Medical School600 Gresham Dr Ste 1100 Norfolk, VA 23507
    1

    Practice

    Office2075 Glenn Mitchell Dr Ste 310 Virginia Beach, VA 23456
    2

    Affiliated Hospitals

    • Sentara Norfolk General Hospital

      600 Gresham Dr
      Norfolk, VA 23507
      Recipient of 7
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality