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Dr. Eric Wallace, MD

Dr. Eric Wallace, MD

General Surgery*
15+ years of experience

Dr. Eric Wallace, MD is a general surgeon in Charlotte, NC and has over 15 years of experience in the medical field. He graduated from Vanderbilt University in 2005. He is affiliated with medical facilities such as Novant Health Matthews Medical Center and Novant Health Presbyterian Medical Center. He is accepting new patients.

4.1 Star Rating
Based on 67 reviews 4.1 Star Rating (67 reviews)

Practice

1918 Randolph Rd Ste 130 Charlotte, NC 28207

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Dr. Wallace's Reviews

Likelihood to recommend Dr. Wallace

4.1
67 ratings, 40 with a written review
5 star
75%
75%
4 star
3%
3%
3 star
0%
0%
2 star
1%
1%
1 star
21%
21%

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Great doctor and experience!
Excellent doctor and experience having my gall bladder removed. Very personable.
What went well
No results
What could be improved
No results
Helpful
Amy A. – Feb 27, 2025
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My favorite oral surgeon, ever
The most important things I can share with potential patients: 1) I have dental phobia (literally; just x-rays can make me panic)2) Dr. Wallace is committed to excellent care and as positive an experience as possible.3) He and his staff have only ever been kind and patient and reassuring, dealing with my anxiety and sometimes irrational requests ('Can you look at my mouth one more time because it's Friday and I'll be afraid all weekend otherwise?' --'sure'). 4) I don't panic anymore. I don't feel ashamed of the phobia anymore. They take amazing care of me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christine L. – Oct 12, 2024
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Caring, explained the reason why he adviced no surgery! Peggy Cordeiro
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Peggy L. Cordeiro – Nov 01, 2023
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Kind and Patient
Dr. Wallace explained the procedures and choices we had and answered all our questions.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Oct 19, 2023
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Wonderful staff. Doctor was very helpful and personable. Great experience.
What went well
No results
What could be improved
No results
Helpful
Sep 21, 2023
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Initial visit
He seems nice. Agreed with ER doctors evaluation. And I can tell you more after operation . Said he saw another area of concern and is going to refer me to another specialist to take care of that.
What went well
No results
What could be improved
No results
Helpful
Frank – Aug 18, 2023
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Dr Wallace put me at ease immediately. He is a very caring Doctor.
What went well
No results
What could be improved
No results
Helpful
Aug 07, 2023
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Initial consult
I appreciated being seen earlier than my appt time. I thought Dr. Wallace was very professional & pleasant and he addressed my concern efficiently.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
B. Storlie – Aug 03, 2023
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Dr Wallace consultation
Easy pre visit check in and quick office visit in and out in 15 minutes
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 12, 2023
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Personable knowledgeable
I arrived early and office traffic was light so I was taken back almost immediately.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 13, 2023
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To the point
The team listened to my issues, looked at all related procedures leading up to this and went right to the point.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 13, 2023
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Referred my husband.
Very reassuring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 24, 2023
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I would not recommend anyone to him. He removed my gallbladder and I am still experiencing pain. My follow up visit was virtual, which should have been my first clue that he has no concern for his patients. I have never had a procedure done and the doctor doesn’t want to make sure the incision site is healing properly . During the visit I informed him that I was still experiencing the same symptoms that I had before surgery and he blew me off. He stated that as long as it wasn’t too bad he was happy. It has been 2 months and I am still having severe pains. When I called he just had his nurse call and tell me go to the ER. I have never had a doctor that has such little concern for his patients like Dr. Wallace. I am so disappointed in the way he neglected my concerns. Please do your research and find a doctor who cares for his patients
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 25, 2023
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Wonderful Doctor!
Dr. Wallace was very thorough and explained the entire process. He had an excellent bedside manner and was very kind and polite.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Randi Morris – Dec 22, 2022
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He was called into surgery and I didn’t see him.
I saw his PA and she was wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Broadaway – Oct 22, 2022
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Excellent Apppintment
Dr. Wallace is caring and very competent. I trust his advice and direction
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 20, 2022
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Consultation
Dr Wallace was extremely knowledgeable and informative. His doctor-patient interaction provides confidence and reassurance to the patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Margaret Kerfien – Oct 15, 2022
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Great experience
Dr. Wallace was so kind and personable. Very thorough and made me feel at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 23, 2022
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Everyone in the office was very helpful and nice. Dr. Wallace took the time to explain everything in detail and answered all of my questions. I’m extremely confident in his ability and he will be the doctor doing my surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron Morris – Jul 21, 2022
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Pre surgery consult to determine the need for surgery. Dr Wallace took the time to review the possible actions that could be taken and explained in clear terms the pro’s and con’s of each option!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron Grondin – Jul 19, 2022
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About Me

biography

Dr. Eric Wallace, MD is a general surgeon in Charlotte, NC and has over 15 years of experience in the medical field. He graduated from Vanderbilt University in 2005. He is affiliated with medical facilities such as Novant Health Matthews Medical...read more
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Vanderbilt University

    Medical School, 2005
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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  • Arabic

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Locations

Practice

Office1918 Randolph Rd Ste 130 Charlotte, NC 28207
1

Practice

Office203 N Cedar Ave Cookeville, TN 38501
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions