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Dr. Erin Roberts, MD

Dr. Erin Roberts, MD

Family Medicine*
25+ years of experience

Dr. Erin Roberts, MD is a family medicine physician in Hanover, PA and has over 25 years of experience in the medical field. She graduated from University of Pittsburgh Medical Center in 1999. She is affiliated with medical facilities such as WellSpan York Hospital and UPMC Hanover. She is accepting new patients.

3 Star Rating
Based on 14 reviews 3 Star Rating (14 reviews)

Practice

310 Stock St Ste 4 Hanover, PA 17331

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Dr. Roberts' Reviews

Likelihood to recommend Dr. Roberts

3.0
14 ratings, 8 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
7%
7%
2 star
14%
14%
1 star
36%
36%

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Never had a problem with this physician.
I’ve never felt rushed at my appointments nor have I felt Dr. Roberts was condescending or rude. She patiently listens to whatever I have to say and refers me to relevant specialists when my long list of serious health issues are not her specialty. Never had a problem with her staff either. You must give respect if you expect to receive it as well. This is pretty much a basic family practice in a small town. If you need full medical concierge service, try Johns Hopkins or Hershey medical, and good luck getting an appointment.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Contrary Mary – Oct 28, 2022
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Horrible
My mother will not leave this doctor and the doctor waits till the last minute to try to take care of somebody when you give them symptoms she should take care of them right away
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Aug 08, 2022
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Condescending. Pompous. Not personable. Does not care about mental health. Only prescribes pills after blood tests. Not confident prescriptions are the best choices.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
Helpful
Feb 07, 2022
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I was surprised by the reviews as I have been going to Dr. Roberts for years and have never found the staff to be anything other than kind and police. Have had no trouble scheduling appointments when needed and Dr. Roberts always listens and considers my opinion and without judgement, before giving treatment. Although I haven’t always agreed with her recommended treatment, I followed it anyway and it has always worked.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Bridget in Hanover, pa – May 11, 2018
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Most hands-off doctor I've ever been too. Very condescending. Doesn't listen to patients concerns, only knows how to prescribe drugs that treat symptoms, has no interest in finding out the real cause of the problem. Staff is pretty incompetent, screwed up billing all the time. Had to pay for routine physicals that were billed as medical. Ordered the wrong labs and bloodwork, had to pay out of pocket for their mistakes. Finding a new doctor, done with Dr. Roberts.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
New Oxford – Mar 26, 2018
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Go here if you have the common cold, diarrhea or a small boo-boo. If you have more problems than this, your better off calling a priest . Does'nt listen at all just types info into computer mutters a few words and relieves you of about 200 dollars. Hope I dont get sick anytime soon till I find another dr. or I'm going to the vet.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
D. Rerllim in Hanover, PA – Jan 11, 2017
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Took time to listen to our concerns and helped schedule an appointment with a specialist. Followed up with us after a recent hospitalization.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Hanover, PA – Aug 14, 2016
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Has always been difficult to communicate with. Believes in junk science and does not even listen to other studies that have changed over the years. Put my wife on anti depressants to manage hot flashes, this caused too many side effects to mention on this venue. I have sat in on 2 visits with my wife and Dr. Roberts. I agree with many others if you read her reputation. These bad reviews keep getting erased because they are bad. When you start to see 50-100 or more reviews then you can see avg.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Not happy in Hanover, PA – Aug 05, 2016
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About Me

biography

Dr. Erin Roberts, MD is a family medicine physician in Hanover, PA and has over 25 years of experience in the medical field. She graduated from University of Pittsburgh Medical Center in 1999. She is affiliated with medical facilities such as WellSpan York Hospital and UPMC Hanover. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pittsburgh Medical Center

    Medical School, 1999
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

UPMC Pinnacle Hanover Primary Care310 Stock St Ste 4 Hanover, PA 17331
1

Practice

McSherrystown Family Practice PC70 Academy St Mc Sherrystown, PA 17344
2

Practice

Thistle Hill Professional Center-UpMc Express Care2030 Thistle Hill Dr Ste 100 Spring Grove, PA 17362
3
Pinnacle Health Medical Services507 E Middle St Hanover, PA 17331
4

Affiliated Hospitals

  • UPMC Memorial

    1701 Innovation Dr
    York, PA 17408

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • WellSpan Gettysburg Hospital

    147 Gettys St
    Gettysburg, PA 17325
    Recipient of 14
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    1% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • WellSpan York Hospital

    1001 S George St
    York, PA 17403
    Recipient of 16
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
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