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Dr. Eugene Lou, MD

Dr. Eugene Lou, MD

Orthopedic Surgery*
30+ years of experience

Dr. Eugene Lou, MD is an orthopedic surgeon in Houston, TX and has over 30 years of experience in the medical field. Dr. Lou has extensive experience in Shoulder & Upper Arm Surgery. He graduated from Baylor College of Medicine in 1994. He is affiliated with medical facilities Memorial Hermann Memorial City Medical Center and Memorial Hermann Sugar Land Hospital. He is accepting new patients.

3.8 Star Rating
Based on 20 reviews 3.8 Star Rating (20 reviews)

Southeast Texas Orthopedic Group

915 Gessner Rd Ste 470 Houston, TX 77024

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Dr. Lou's Reviews

Likelihood to recommend Dr. Lou

3.8
20 ratings, 10 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
10%
10%
2 star
0%
0%
1 star
25%
25%

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Kind, compassionate and a GREAT orthopedist!
Dr. Lou replaced my partial knee with a full and I couldn’t be happier. Walked the same day, back to working out 2 weeks later. Full recovery in 4 months. No problems, no pain. I feel 30 years younger. So happy!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MMeyer – Oct 04, 2023
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Unbelievable
I went to the E.R. after an accident. Three days later, I went to see Dr. Lou. I was given a volar splint, a wrap and a sling. The volar splint, he threw away in the garbage without any explanation. I grabed my sling and my wrap before he got a hold of thet also. His nurse brought out a wrist brace which I had to put on myself because she did not know how. I did not see Dr. Lou again on that visit. He did not give any instructions, so I had to ask for them. The nurse wrote me the instructions, not to lift more than five pounds. He prescribed some pain pills that do not work. Fourteen days later, nothing has changed. The wrist brace has done nothing for my shoulder!
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Aug 09, 2023
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Changed my Life, he's awesome!!!
Let me start by saying I have been crippled my entire life due to an auto immune disease that I was born with. I’ve needed knee replacements since I was 12 but was of course too young. 16 years later I went to the appt prepared to beg and prove I needed the surgery despite my age. They do an xray and then 10 mins later dr lou is in the room and introduces himself and says "Your knees are shot we need to replace both of them!" I didn’t even have to use my notes or my prepared arguments. I didn’t have to jump through any of the usual hoops. Its been a year since my knees were replaced and my life is the best it has ever been. I'm so incredibly happy and I have Dr. Lou to thank, not only for giving me amazing treatment but for the excitement he and his office showed with me as I progressed. Such an amazing dr and amazing staff. After 29 years my excruciating pain is over. Im finally living and I haven’t stopped moving since I started.!Thank you so much!!! I owe everything!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Coko – Mar 24, 2023
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Phenomenal surgeon
Relieved my pain! Dr. Lou is straight to the point and excels in both patient care and knowledge. He suspected bone spur which was confirmed through testing. Within a few days I was in surgery and now in recovery. I’d like to say I’m moving freely but it will take more than a few days! Highly recommend. His staff is also excellent. Never seen a doctor actually keep to appointment schedule…it’s a wonder!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 04, 2022
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He repaired my rotator cuff, I was without a sling after the first day. Full motion in 3 months.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
1 other person found this helpful
Helpful
Feb 12, 2022
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Dr. Lou repaired both of my knees and left shoulder. Meniscus in my knees, torn Labrum in my shoulder. He did a great job in every way. Excellent staff as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Dundas, Keith in TX – Apr 02, 2018
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Dr. Lou confirmed my torn rotator cuff and bone spur. He walked me through the whole procedure and he thoroughly explained the whole process. My surgery was scheduled for Dec 26th, 2017. He told me I would be stronger than I was before without the pain I had been living with for 8 years. He is an AMAZING doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Michelle L. Pena in Humble, Texas 77338 – Jan 10, 2018
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Great doctor, incompetent staff
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
Houston, TX – Mar 21, 2017
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Has fixed both my knees! Uses surgery as a last resort.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Byrd in Houston, TX – Mar 23, 2016
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Dr. Lou diagnosed my torn rotator cuff and bone spur. I was scared of the operation. He walked me through how the procedure would happen. He thoroughly explained the whole process. I had many questions and he answered them all. The main thing he told me was that I would be able to workout again in a few months and be stronger than I was before without pain. It's been 4 months and I feel great. I would highly recommend Dr. Lou. He also operated on my wife's broken wrist 7 years ago. OUTSTANDING!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Frank R in Houston, TX – Mar 04, 2016
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About Me

care philosophy

Board Certified Maxillofacial Surgeon
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Tx Med School At Houston

    Residency Hospital
  • Baylor College Of Medicine

    Medical School, 1994
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations

Southeast Texas Orthopedic Group

Southeast Texas Orthopedic Group915 Gessner Rd Ste 470 Houston, TX 77024
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