Dr. Flavia Consens, MD

She diagnosed me with day and night hypoventilation after other sleep doctors couldn’t figure it out. She is a very caring and helpful doctor to me. She goes above and beyond her duties to help me. I’m so grateful for her and her compassion towards my situation. She always responds to my messages and is extremely helpful and supportive in my appointments.

Terrible listener, treats patients like they are ‘text book’ cases instead of unique individuals. Judgmental and offers unhelpful, unrealistic strategies (told to use will power). Team doesn’t explain test results when asked for more detail.

Dr. Consens does not demonstrate compassion, a proven essential component to healthcare and Dr./patient rapport and trust. When talking to her about the serious impact that decades of disordered sleep has had my life, she had an inexplicable bemused expression. This was not just an off day as I had this experience the three times I have seen her. I have seen another review that her bedside manner is terrible. I would have to concur with this assessment. It is hard to work with a Dr. and easily discuss your health when the Dr. has a smirk on their face and doesn’t acknowledge any of your experience and concerns. I assure you, this is unfortunately not an exaggeration. Since sleep deprivation makes one more emotional anyway, I’d say that this lack of compassion is unacceptable. Just be ready to feel like an idiot when expressing what you are going through and you get no reaction and are not taken seriously. It’s not you, it’s her. This was coupled with inaccurate chart notes.

Dr. Consens has outstanding personality and is willing to work with you to find solutions to your problems

Dr. Consens ignored my complaints about sleep and told me I didn't have it as bad as her other patients. I saw another sleep medicine provider and later got diagnosed with narcolepsy -- this is after Dr. Consens dismissed my complaints. I do not think she provides careful, thoughtful medical evaluations of her patients.

Dr. Consens offers no solutions except CPAP. If your CPAP numbers look good, but you're still having sleep problems, she tells you to get over it and won't listen to your actual issues. She does not treat sleep disorders, she only treats sleep apnea. And she has a terrible bedside manner. She laughs at you when you tell her embarrassing personal information, she will not listen to your perspective, and tells you that your sleep problems are all in your head.