Dr. Frank Marrero, MD

Gastroenterology*MaleAge 52

Gastroenterology*

Dr. Frank Marrero, MD is a gastroenterologist in Lake Charles, LA and has over 20 years of experience in the medical field. Dr. Marrero has extensive experience in Liver Disease, Esophageal Disorders, and Gastrointestinal Disorders. He graduated from UNIVERSITY OF MASSACHUSETTS / WORCESTER CAMPUS in 2002. He is affiliated with medical facilities West Calcasieu Cameron Hospital and Lake Charles Memorial Hospital. He is accepting new patients and telehealth appointments.

Dr. Frank Marrero, MD

Memorial Digestive Health Center

2770 3rd Ave Ste 345 Lake Charles, LA 70601
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

Hospital Highlight

Dr. Marrero is affiliated with West Calcasieu Cameron Hospital Sulphur, a highly rated hospital.

Dr. Marrero is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Marrero specializes in the areas of Gastroenterology & Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals

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Dr. Marrero's Reviews

Likelihood to recommend Dr. Marrero

4.8
18 ratings, 13 with a written review
5 star
94%
94%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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150% sure I would recommend Dr. Marrero!!
The ENTIRE staff including Dr. Merrero were friendly, fun and uplifting! It was a pleasure and I left there enlightened that Doctors office CAN be a nice place to visit.....
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R Cline – Oct 17, 2022
Our goal is to provide you with excellent... Read More
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C-diff cure
Excellent bedside manner, impeccable professionalism, and successful treatment plan—and it cured mom’s c-diff! Hallelujah!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 16, 2022
Thank you for choosing us. We appreciate you... Read More
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For the Nurse Practitioner, Mary mancuso
My visit was with NP Mary mancuso Hearod. I was very pleased with her dedication to the field of medicine and her concern given to my issues following surgery in Lafayette. She, for the first time after my diagnosis and care, made me feel at ease and that someone was actually listening to and answering my concerns following surgery to remove a neuroendocrine tumor. She was patient, understanding, kind and very professional. I left with confidence in her and in the results of my visit. She is following up on my diagnosis, and future care/treatment if necessary. She is an asset to the office of Dr Marrero.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Marcia Carlson – May 19, 2022
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Awesome Doctor!
My husband was seen by Dr.Marrero today. Both him and his NP were very attentive, listened to understand exactly what my husband was explaining and also pointed out something my husband had forgotten to tell them. He did not try to guess a prognosis or let us try this or that. He told us let me get your records and do some test and then you can come in and we'll discuss. More than satisfied . Would recommend. Bedside manner 100 percent awesome.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 24, 2022
Our goal is to provide you with excellent... Read More
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They worked me in at the last minute, and everyone was very nice, friendly, and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Arlene B – Jun 12, 2021
Great to hear that, Arlene. Thanks for taking the... Read More
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Dr.Marrairo,is a very kind GI Dr. He's Awesome.A good Dr.i wish I could have keep him.But they change him to another Guy Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Granda Hudson. – Apr 23, 2021
Granda, Thank you for choosing Dr. Frank Marrero.... Read More
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Dr. Marrero and his office staff are very friendly and professional. He listened attentively as I told him about my symptoms. He quickly acknowledged what he thought it was and told me the treatment regimen he was going to use. My medication was called in to my pharmacy and was ready before I even got there. His nurse, Russiel, was so accommodating and caring also. She called me to see how treatment was going and told me to call her if there was anything else I may need. Such a wonderful medical team! I will definitely recommend them to my friends and family.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mrs. Blake – Feb 12, 2021
Mrs. Blake, Our goal is to provide you with... Read More
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Dr. Marrero is very thorough, takes time to explain your situation, and considerate to his patients. His staff is fantastic!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2021
Thank you for choosing Dr. Marrero. We appreciate... Read More
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Knowledgeable proactive great bedside manner. Took action asap. Staff great to work with
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherry H – Dec 03, 2020
Sherry, Our goal is to provide you with excellent... Read More
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Friendly, caring, and professional - obviously knew his job.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
David Kay – Aug 14, 2019
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He was very professional and took the time to answer all of my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Lake Charles, LA – May 31, 2017
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Impersonal and egotistical. Didn't spend any time answering questions or even acting like he was interested in helping resolve my issues. They filed my proceedure incorrectly after assuring me it would be filed as routine, they filed it as diagnostic and now I'm paying BIG time. I tried to call and kept getting no help at all. Very unprofessional. I've seen a lot of doctors and he's definitely on the WORST list.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Cindy in Ward – Mar 20, 2017
I'm sorry that we didn't meet your expectations.... Read More
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He is an excellent Doctor very patient and understand. He is very easy to understand and he takes the time to make sure you understand everything you need to. He answers any questions you may have for him and for a procedure, he always makes sure to make you feel comfortable and explains everything he will be doing. Great good amazing Doctor!!! His staff is amazing as well they listen and they are very kind and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
15 others found this helpful
Helpful
Cody in Jennings, La – Aug 02, 2016
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About Me

biography

Dr. Frank Marrero is a gastroenterologist with Memorial Medical Group. Dr. Marrero is affiliated with Lake Charles Memorial Hospital.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cleveland Clinic Foundation

    Fellowship Hospital, 2009
  • Cleveland Clinic Foundation

    Residency Hospital, 2005
  • Cleveland Clinic Foundation

    Internship Hospital, 2003
  • University Of Massachusetts / Worcester Campus

    Medical School, 2002
  • University Of Massachusetts Chan Medical School

    Medical School, 2002
  • University Of Massachusetts

    Undergraduate School, 1998
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Marrero is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Locations

    Memorial Digestive Health Center

    Memorial Digestive Health Center2770 3rd Ave Ste 345 Lake Charles, LA 70601
    1

    Affiliated Hospitals

    • West Calcasieu Cameron Hospital

      701 Cypress St
      Sulphur, LA 70663
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      82%
      Patients said that nurses always listened to them and explained things well

      7% higher than the national average

      View all patient feedback
    • Lake Charles Memorial Hospital

      1701 Oak Park Blvd
      Lake Charles, LA 70601

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      81%
      Patients said that doctors always listened to them and explained things well

      5% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality