background
background
Dr. Frank Ruiz, MD

Dr. Frank Ruiz, MD

Gastroenterology*
30+ years of experience

Dr. Frank Ruiz, MD is a gastroenterologist in Rutherford, NJ and has over 30 years of experience in the medical field. He graduated from Rutgers New Jersey Medical School in 1993. He is affiliated with St. Mary's General Hospital. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 16 reviews 3.6 Star Rating (16 reviews)

Practice

71 Union Ave Rutherford, NJ 07070
Telehealth available

Make an Appointment

Dr. Ruiz is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

Search for experience in a specific area

Dr. Ruiz's Reviews

Likelihood to recommend Dr. Ruiz

3.6
16 ratings, 8 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
31%
31%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

No stars!!!
Terrible doctor! I left his office crying ,i am a seventy year old lady, he has no respect to his patients, he told me to not eat a hemorrhoid cream and many other rude comments. I will never go back there again!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 04, 2025
×Post a ResponseAre you Dr. Ruiz?
Dr Ruiz treated me disrespectfully when referring to my weight , and even went so far as compare me to a cow. This was my first visit with him to schedule an endoscopy, obviously I personally went to the office to cancel that appointment and I complained about what happened to my with the staff and a girl took note of what happened, apologized and told me that the next day they would call to ask me in detail what had happened, but I’ve been waiting for a week that call. What a lack of professionalism from both, Dr Ruiz and the people in charge of enforcing the minimum standards of medical ethics and respect.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Luz Tamayo – Oct 13, 2023
×Post a ResponseAre you Dr. Ruiz?
Patient Negligence
Went to Dr. Ruiz and was a big mistake. Did an endoscopy to see what was wrong with my pain and bloating issues and he told me it was gastritis and prescribed me medication to treat it. Come to find out 6 months later him and his staff did not tell me I had an active bacterial infection and did not treat me for it. They failed to share with me this information and all the response from the doctor was that he is sorry he did not tell me. I currently have this infection and only found out by seeing a 2nd doctor for another opinion. I also found out keeping this long term active can lead to stomach cancer. This other doctor gave me antibiotics and will get rid of this infection in 2 weeks. I have suffered 6 MONTHS with pain in my stomach bc of Dr. Ruiz Idk what Dr. Treats patients like this but the way the office handles these matters is very unprofessional. I would NEVER use this doctor again. They gladly took money from me for the procedure and then withheld my results…
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sel – Jun 25, 2022
×Post a ResponseAre you Dr. Ruiz?
Dr. Ruiz is very knowledgeable, great staff.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 09, 2019
Dr. Ruiz's Reply –
Thank you for your review!
×Post a ResponseAre you Dr. Ruiz?
Dr. Ruiz is very personable and takes the necessary time with each patient to explain results, treatment options, etc.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Nutley – Feb 07, 2019
Dr. Ruiz's Reply –
Thank you for your review!
×Post a ResponseAre you Dr. Ruiz?
My daughter has had several stomach issues in the past 3 years. We visited several GI's in North Jersey who were not able to treat her. We then saw Dr. Ruiz in and he diagnosed the problem. His staff was great and he was very caring to all our needs.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Steve P. in Nutley, NJ – May 27, 2018
Dr. Ruiz's Reply –
Thank you Steve for your review!
×Post a ResponseAre you Dr. Ruiz?
Slow. No respect for patient's time. Schedules multiple patients for procedures at the same time.
What went well
  • Explained conditions well
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Belleville, NJ – May 25, 2017
×Post a ResponseAre you Dr. Ruiz?
Dr ruiz has been treating both myself and several members of family for the last several years. Each time I am in the office, he explains everything in detail, and he is always a pleasure to deal with. His staff is knowledgeable and is always willing to accommodate my busy schedule. I would recommend him to anybody !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Matt in New York, NY – Dec 25, 2016
Dr. Ruiz's Reply –
Thank you Matt for your review!
×Post a ResponseAre you Dr. Ruiz?

Leave a review

How was your experience with Dr. Ruiz?

About Me

biography

Dr. Frank Ruiz, MD is a gastroenterologist in Rutherford, NJ and has over 30 years of experience in the medical field. He graduated from Rutgers New Jersey Medical School in 1993. He is affiliated with St. Mary's General Hospital. He is accepting new patients and telehealth appointments.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Umdnj New Jersey Med School

    Residency Hospital
  • Vet Affairs Medical Center

    Residency Hospital
  • Rutgers New Jersey Medical School

    Medical School, 1993
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Ruiz is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Insurance Check

    Search for your insurance carrier and choose your plan type

    Locations

    Practice

    Rutherford Gastroenterology Associates PA71 Union Ave Rutherford, NJ 07070
    1
    Affiliated Endoscopy Services of Clifton925 Clifton Ave Ste 100 Clifton, NJ 07013
    2

    Practice

    Gastroenterology Diagnostics of Northern NJ PA205 Browertown Rd Ste 102 Woodland Park, NJ 07424
    3

    Practice

    Kindred Hospital East New Jersey350 Boulevard Passaic, NJ 07055
    4

    Affiliated Hospitals

    • St. Mary's General Hospital

      350 Boulevard
      Passaic, NJ 07055
      Recipient of 5
      hospital awards

      Patient Safety Excellence Award™ (2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      74%
      Patients said their room and bathroom were always kept clean

      7% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality