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Dr. Garrett Franzoni, MD

Dr. Garrett Franzoni, MD

Urology*
35+ years of experience

Dr. Garrett Franzoni, MD is a urologist in Fayetteville, NC and has over 35 years of experience in the medical field. Dr. Franzoni has extensive experience in Urinary Calculi & Removal and Urinary Conditions. He graduated from Georgetown University School of Dentistry in 1989. He is affiliated with medical facilities Cape Fear Valley Hoke Hospital and Cape Fear Valley Medical Center. He is accepting new patients.

3.6 Star Rating
Based on 14 reviews 3.6 Star Rating (14 reviews)

Practice

1537 Owen Park Ln Fayetteville, NC 28304

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Dr. Franzoni is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Franzoni specializes in the area of Urology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Franzoni's Reviews

Likelihood to recommend Dr. Franzoni

3.6
14 ratings, 9 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
0%
0%
2 star
7%
7%
1 star
29%
29%

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Poor customer service
Front office staff, Shelly is very rude! I ended up looking for another Urologist
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Feb 23, 2023
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Best Doctor ever
We LOVE Dr Franzoni. He has treated our entire family. Trust his judgment 100%. Wouldn’t think of going anywhere else. He is the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 08, 2023
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Great Dr. As usual with anything to do with Cape Fear, communication is the absolute worst.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
3 others found this helpful
Helpful
Sep 17, 2021
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He's a great urologist .I've been a patient for years!! Best Dr ever
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Edward Robertson – Dec 18, 2020
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I never got a visit. My physician referred me to this physician and all records were sent. They requested more records which were sent. I called the office a minimum of 4 times and they stated still looking at records. As a prostate cancer survivor, I take my health seriously. Never got a call back and ended up at Wake Med for a suprapubic line, a severe infection and now facing surgery in 8 weeks after they try to clear this infection.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Steve Hartman – Apr 23, 2020
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He has been my urologist for several years and I trust him totally . I don't think he is in it just for the $, as he cares for his patients and makes sure his patients understand what is going on. I recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dorothy Schrecker – Feb 22, 2020
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This office scheduled an appointment with my son well over a month ago. Most doctor office's give reminder calls before your appointment. This place did not. When I saw that my son had missed his appointment on yesterday and called to reschedule Dr. Appel refused to reschedule because of the missed appointment. Mind you this would have been the first time my son would have been seen. The staffing and the doctor were very rude even when I pointed out no reminder call was received. Unprofessional.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 03, 2019
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Very professional and congenial! Keeps you as a patient fully informed of all medical diagnoses and procedures...etc. Let's the patient make the decision(s) on what medicine(s)/procedure(s) they prefer (if any) based on his recommendation..etc. Highly recommend him for your urological needs!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jerry Lambert in Asheboro, NC – Aug 10, 2017
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He is caring, explains tests and is thorough with his care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
David in Fayetteville, NC – Aug 02, 2016
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About Me

biography

Dr. Garrett Franzoni, MD is a urologist in Fayetteville, NC and has over 35 years of experience in the medical field. Dr. Franzoni has extensive experience in Urinary Calculi & Removal and Urinary Conditions. He graduated from Georgetown University...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Georgetown University School Of Dentistry

    Medical School, 1989
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Franzoni is a Healthgrades Choice provider in Urology

    Read our methodology

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    Locations

    Practice

    CFV Urology-Owen Park1537 Owen Park Ln Fayetteville, NC 28304
    1

    Practice

    Cumberland County Hospital System Inc2301 Robeson St Ste 203 Fayetteville, NC 28305
    2

    Affiliated Hospitals

    • Cape Fear Valley Hoke Hospital

      210 Medical Pavilion Dr
      Raeford, NC 28376
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      1% higher than the national average

      86%
      Patients said that nurses always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    • Cape Fear Valley Medical Center

      1638 Owen Dr
      Fayetteville, NC 28304

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality