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Dr. Gene Cheng, MD

Dr. Gene Cheng, MD

Neurology*

Dr. Gene Cheng, MD is a neurologist in Peoria, IL. He is affiliated with medical facilities such as Carle Health Proctor Hospital and CGH Medical Center. He is accepting new patients.

3.2 Star Rating
Based on 19 reviews 3.2 Star Rating (19 reviews)

Practice

5401 N Knoxville Ave Ste 414 Peoria, IL 61614
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Dr. Cheng's Reviews

Likelihood to recommend Dr. Cheng

3.2
19 ratings, 9 with a written review
5 star
42%
42%
4 star
11%
11%
3 star
11%
11%
2 star
0%
0%
1 star
37%
37%

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Retired
I was referred to Dr. Cheng over 13 years ago. He was great. Now I have been informed that he has retired as of 2/1/23. I was informed by my pharmacy when my prescription was denied. Otherwise, I had no knowledge of his retirement. Now I am left with no doctor, no medication for my condition, no referral, and a six month waiting time for a new doctor.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
5 others found this helpful
Helpful
Brooke – Feb 07, 2023
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I’ve went to Dr. Cheng for over 20 years. The best neurologist I ever had for epilepsy and other nerve diagnoses. I would recommend him to anyone. Very friendly staff. I have never had him rush me. Takes time to explain things in a timely manner. Always has started me out on the lowest doses of meds to see how I tolerated them. Great Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sheree Shawgo – Jan 26, 2023
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Dr.Cheng is a very good doctor would recommend anyone to go to Dr Cheng was having neck pain alot and Dr Cheng gave me a shot in the neck relieved my pain instantly and haven't had anymore pain since then
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rick Johnson – Jan 16, 2022
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Dr. Cheng has been willing to listen to concerns; has provided suggestions that have helped a lot with some symptoms of my Parkinsons Disease.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Ed Wyss – Jan 04, 2021
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Well it’s been awhile. I had carpal tunnel and had a dreadful experience with that. His assistant did first and then he did. Very painful. Anyway went to Midwest and had the surgery. That doctor was great. Dr Cheng said I should had another nerve test and the surgeon asked why. I was already diagnosed. That did not go over well with me. I left
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Oct 09, 2019
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Professional and quick service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anthony A – Aug 30, 2019
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Dr.Cheng has been my doctor for over 5 years and I would definitely recommend him to my family and friends. He takes the time to explain things to me and gets to know me as a person, and not just as a medical chart. He really fixes my problems. I never have a problem scheduling appointments with him. I can be seen within a week or two if I call.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Peoria, IL – Mar 29, 2017
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I found Dr Cheng to be the most uncommunicative doctor. Also, his brief oral statement of the test results was vastly different from his final written report. This caused a bit of unnecessary anxiety.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
Lawton – Dec 26, 2016
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pushes meds too much always wanting to up your dosage without testing first
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Long wait times
8 others found this helpful
Helpful
Very unhappy – Jan 16, 2016
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Know Before You Go

About Me

biography

Dr. Gene Cheng, MD is a neurologist in Peoria, IL. He is affiliated with medical facilities such as Carle Health Proctor Hospital and CGH Medical Center. He is accepting new patients.

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Brookdale University Hospital Medical Center

    Residency Hospital

  • Methodist Medical Center Of Il

    Residency Hospital

  • University Il College Med Peoria

    Residency Hospital

  • University Of Ut Medical Center

    Residency Hospital
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • English

  • Chinese

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Locations

Practice

Office5401 N Knoxville Ave Ste 414 Peoria, IL 61614
1
(309) 692-9516
See all Neurologists in Peoria, IL