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Dr. Gregory Marchand, MD

Dr. Gregory Marchand, MD

Family Medicine*
45+ years of experience

Dr. Gregory Marchand, MD is a family medicine physician in Austin, TX and has over 45 years of experience in the medical field. He graduated from University of New Mexico School of Medicine in 1979. He is affiliated with St. David's South Austin Medical Center. He is accepting new patients.

4.4 Star Rating
Based on 48 reviews 4.4 Star Rating (48 reviews)

Practice

4534 West Gate Blvd Ste 113 Austin, TX 78745

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Dr. Marchand's Reviews

Likelihood to recommend Dr. Marchand

4.4
48 ratings, 10 with a written review
5 star
83%
83%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

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He's retiring - will miss him greatly!
Dr. Marchand is retiring at the end of 2023. What a fantastic dr.! He will be sorely missed. Hoping Dr, M's retirement is excellent!!But his NP-C Cheryl Saucier will still practice at Village Medical at Westgate. She's highly intelligent, professional, and knows medicine.
What went well
No results
What could be improved
No results
Helpful
Cate – Nov 14, 2023
Hi, your feedback is important to us, and we... Read More
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Dr. Rasor is a great doctor
The reason for my 1 star is the front office staff. They are very rude and inconsiderate. You should review all your reviews and it's all about your front office staff...Tina Is nice and the MA's are always nice and the lady that draws my blood is awesome. My only complaint is the staff you have running your clinic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
K Ramos – May 20, 2022
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Dr Marchand has been my doctor over 20 years, he has always been straight up and when I needed something taken care of the staff always got me in there right away. If Doc was on vacation Cheryl took care of the situation right away,Her kindness and attention to detail and her professional knowledge is amazing. The staff is absolutely the best there is they go out of there way to help,case in point years ago I was suffering with kidney stones needless to say that is pain you don’t want. I did not know what to do so I went to there office because they knew exactly what to do my wife was out of town so I was on my own. The receptionist directed me to the Er at the hospital when I arrived the nurse was outside waiting for me. The receptionist had called them with my name and my situation and my insurance . She saved me a lot of problems that is only one situation, there is so many times that Dr marchand and Cheryl and staff have helped me out. Thank you all so very much Ed kalousti
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ed Kaloustian USMC RETIRED – Aug 08, 2020
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Dr. Marchand has been my family doctor for many years as well as treating my sister, brother-ini-law and friend. I know that I can count on him to listen to me and and provide the best possible care. He is also open to me sharing my thoughts and feelings about my care so that we are working together as a team. I feel that he and his staff treat me like family and really care about my well being. I would highly recommend his as a primary care physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Terri in Austin – Dec 05, 2017
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Dr. Marchand has been our family physician for the past 16 months for all of our medical procedures. I have found Dr. Marchand and his staff to be outstanding!!! Their thoughtfulness and family atmosphere, makes it a pleasant place have yours exams and medical problems taken care of.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dennis S. in Austin, TX – Jan 16, 2017
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Waited 45 minutes to see the doctor. Refused to apologize, just said that's life. Left as I was very late to an appointment and he said okay, have a good day. Got a bill 90 days later in the mail for $150. Horrible service, horrible reception, one of the worst doctors I've ever seen. DO NOT VISIT THIS OFFICE. Absolutely horrible. Only thing worse than Dr. Marchand are the rude, disrespectful receptionists he employs.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
nickd8413 in austi, tx – Jan 11, 2017
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They are accepting new patients and they take my insurance but won't see me because it's not the insurance they want. I have MEDICARE.
What went well
No results
What could be improved
  • Difficult to schedule appointment
4 others found this helpful
Helpful
Kyle, TX – Dec 21, 2016
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I find Dr. Marchand and his staff to extremely professional and at the same time, very thoughtful for your medical concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Dennis Sanger in Austin, TX – Sep 14, 2016
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I've never had a Doctor who listens as well as Dr. Marchand does. He's more than willing to spend a little extra time with a patient. Always professional and friendly. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Brian W in Austin, TX – Aug 02, 2016
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I have been under his care for 18 years, and never dissappointed. He is professional, cordial, concerned, and generally on top of my medical care. I have recommended him and his staff to several others, including my children. We all agree that he is the very best!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
David W. Sloan in Austin, TX – Apr 01, 2016
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About Me

care philosophy

Starting with my training in the US Navy, through residency and into my years of practice in Austin I've treasured the "Family" in Family Medicine. That word conjures up thoughts of people who care and help as best they can for each other. A word...read more
  • Family Medicine

  • Adult Medicine

  • Men's Health Medicine

  • Women's Health Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Naval Regional Medical Center

    Internship Hospital, 1980
  • University Of New Mexico School Of Medicine

    Medical School, 1979
  • Texas A & M University / Main Campus

    Undergraduate School, 1975
  • Texas A&m University

    Undergraduate School, 1975
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • American Sign Language

  • American Sign Language

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Locations

Practice

Office4534 West Gate Blvd Ste 113 Austin, TX 78745
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions