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Dr. Haidy Marzouk, MD

Dr. Haidy Marzouk, MD

Otolaryngology-Head and Neck Surgery*
15+ years of experience

Dr. Haidy Marzouk, MD is an otolaryngology-head and neck surgery specialist in Fayetteville, NY and has over 15 years of experience in the medical field. She graduated from State University of New York Downstate Health Sciences University College of Medicine in 2006. She is affiliated with St. Joseph's Health Hospital. She is accepting telehealth appointments.

4.2 Star Rating
Based on 6 reviews 4.2 Star Rating (6 reviews)

Practice

4000 Medical Center Dr Ste 502 Fayetteville, NY 13066
Telehealth available
(315) 744-1505

At a Glance

  • Area of Expertise
    Dr. Marzouk specializes in the area of Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Marzouk's Reviews

Likelihood to recommend Dr. Marzouk

4.2
6 ratings, 4 with a written review
5 star
67%
67%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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Dr was good- office not so much
We really liked Dr. Marzouk. Very knowledgeable & explained everything we needed to know. She was great to see and we like seeing her.The real problem is the office & trying to get in contact with someone. No one ever returns a phone call and there is no option for a sick line or to talk to a nurse. I called twice one day for issues regarding my child and never once received a return phone call. Thankfully my child's Dr was more than willing to see us. Again- I had to call for another problem (following their guidelines and their protocol if there is an issue) and yet again-- no return call. But yet when we had a follow up appointment we were told that we need to call their office if there is an issue... I told them we have called and no one returns our call. We just got the dismissed. No 'I'm sorry' or 'we'll look into it.' We were recommended this office by numerous people & although Dr. Marzouk is absolutely wonderful, I am highly regretting using this office for my childs care.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
3 others found this helpful
Helpful
Dec 15, 2023
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What an excellent doctor. She recently removed my tonsils due to tonsil stones and found that they were infected besides. She was excellent both in the office and in the operating room. She is very personable and friendly and has a way of putting you at ease. The entire team at her practice is top notch. I've recommended her to many of my family and friends. The Utica area wouldn't help me with my long term tonsil problem, but Dr. Marzouk did. She is a great doctor, highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Brian in Rome, NY – May 15, 2017
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She is very knowledgeable. She is very friendly. No one would help my niece and she did. So I decided to go to her myself and I am so glad that I did. I drive 40 minutes to see her because she is that good. I would highly recommend her to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Hastings, NY – Apr 21, 2017
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Has a very poor bedside manner. Does not review patient's medical chart before entering the room to know patient history before speaking to patient. Spends an average of 5 minutes with patient before she sends you on your merry way. Is more concerned about completing the visit than patient comfort and satisfaction. A doctor should be concerned about a patient's care rather than quantity of patients you can pump out of your office in a day. Scheduling is a nightmare as she works few hours.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Mar 31, 2017
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Know Before You Go

About Me

biography

Dr. Haidy Marzouk, MD is an otolaryngology-head and neck surgery specialist in Fayetteville, NY and has over 15 years of experience in the medical field. She graduated from State University of New York Downstate Health Sciences University College...read more

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York Downstate Health Sciences University College Of Medicine

    Medical School, 2006
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Office4000 Medical Center Dr Ste 502 Fayetteville, NY 13066
1
Upstate Medical University750 E Adams St Syracuse, NY 13210
2

Practice

St. Joseph's Hospital Health Center301 Prospect Ave Syracuse, NY 13203
3

Affiliated Hospitals

  • St. Joseph's Health Hospital

    301 Prospect Ave
    Syracuse, NY 13203
    Recipient of 9
    hospital awards

    Surgical Care Excellence Award™ (2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality