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Dr. Heather Akins, DO

Dr. Heather Akins, DO

Family Medicine*
25+ years of experience

Dr. Heather Akins, DO is a family medicine physician in Plano, TX and has over 25 years of experience in the medical field. She graduated from University of Texas at Austin Dell Medical School in 1998. She is affiliated with medical facilities such as Medical City Plano and Medical City McKinney. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 42 reviews 3.6 Star Rating (42 reviews)

Practice

4001 W 15th St Ste 445 Plano, TX 75093
Telehealth available

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Dr. Akins' Reviews

Likelihood to recommend Dr. Akins

3.6

42 ratings, 13 with a written review
5 Star
62%
62%
4 Star
5%
5%
3 Star
0%
0%
2 Star
0%
0%
1 Star
33%
33%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jay Moeck – Feb 14, 2024
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What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Grieving family – Jan 20, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jerame S. – Oct 29, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
F. Sheppard – Jun 24, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Allison St. Claire – Jun 13, 2020
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Travis PK – Feb 27, 2020
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What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
May 01, 2019
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Plano, TX – Nov 11, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
May 26, 2018
×Post a ResponseAre you Dr. Heather Akins, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Gonzalez, L in Sachse, TX – Sep 27, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Plano, TX – Mar 22, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Lisa S. in Plano, TX – Nov 10, 2016
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 person found this helpful
Helpful
Happy Patient in Dallas, TX – Nov 05, 2016
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About Me

care philosophy

We appreciate the opportunity to participate in your health care needs. Our staff is composed of well-qualified professionals, all working together to offer you the highest quality treatment in a warm, caring setting.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas At Austin Dell Medical School

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office4001 W 15th St Ste 445 Plano, TX 75093
1

Affiliated Hospitals

  • CHRISTUS Mother Frances Hospital Sulphur Springs

    115 Airport Rd
    Sulphur Springs, TX 75482
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    85%
    Patients said that nurses always listened to them and explained things well

    10% higher than the national average

    View all patient feedback
  • Medical City McKinney

    4500 Medical Center Dr
    McKinney, TX 75069
    Recipient of 24
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Medical City Plano

    3901 W 15th St
    Plano, TX 75075
    Recipient of 49
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality