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Dr. Heather McDonald, DO

Dr. Heather McDonald, DO

Family Medicine*
15+ years of experience

Dr. Heather McDonald, DO is a family medicine physician in San Dimas, CA and has over 15 years of experience in the medical field. She graduated from Touro College of Osteopathic Medicine in 2007. She is affiliated with medical facilities such as Casa Colina Hospital and Hoag Hospital Newport Beach. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 18 reviews 4.4 Star Rating (18 reviews)

Practice

1125 Via Verde San Dimas, CA 91773
Telehealth available
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Compare with other Family Medicine Physicians

Compare Dr. McDonald with our nearby Family Medicine Physicians at Optum California Affiliates.

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Dr. McDonald is a patient favorite Family Medicine Physician

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Dr. McDonald's Reviews

Likelihood to recommend Dr. McDonald

4.4
18 ratings, 8 with a written review
5 star
83%
83%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
11%
11%

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Dr Heather is a caring Doctor and knowledgeable
Telehealth
Dr Heather McDonald’ s professionalism is high standards of medical expertise and practice she is also demonstrates genuine concern and empathy towards her patients, actively listening to their needs and providing care with compassionate attitude. I am very grateful that she is my family physician. In addition, the medical staff are wonderful people at AKA “VIA Verde medical group” now named Emanete Health . Dr McDonald IS THE BEST !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amy – Dec 13, 2024
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maybe
Staff are not friendly especially the one in charge of referrals
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Feb 13, 2024
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She’s just the awesomest Dr!! She is so very good with my 102-year-old mother ,so very patient and thorough..She is also my doctor now ,as well as my daughters’.. and her friends!! She gets 10 ?? from us!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
JOZSELINE – Jul 26, 2021
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Every time I go in to see Dr. McDonald she takes the time to listen to my concerns and how I am feeling and adjust what I need based on what I tell her not just what my blood test says. She has worked with me over the past 4 years to get my thyroid back in check and has helped me feel “normal” again.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mammagreen – Dec 15, 2020
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Dr McDonald is friendly, very knowledgeable, and easy to talk to. I feel that I get great care from her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 09, 2020
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The website says Dr. McDonald is accepting new patients. Since my previous doctor retired, and a patient of Dr. McDonald referred her, I gave the office a call. As soon as they found out that I had Medicare and Blue Cross, the attendant says they are not longer taking new patients. Wow. Must be nice. Sounds a little borderline discriminatory to me. Everything was fine until I mentioned Medicare.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Pete F – Nov 02, 2019
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Dr. McDonald consistantly treats patients with kindness and concern.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 27, 2019
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Always very good experience I like her very much.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Oct 10, 2018
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About Me

care philosophy

Well-being is the experience of health, happiness, and prosperity. Connect, Be Active, Keep Learning, Give, and Take Notice.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Downey Regional Medical Center

    Residency Hospital

  • Arrowhead Regional Medical Center

    Internship Hospital

  • Touro College Of Osteopathic Medicine

    Medical School, 2007
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
- 
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Patient Favorite Award

Dr. McDonald is a patient favorite Family Medicine Physician

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    Locations

    Practice

    Emanate Health Medical Care1125 Via Verde San Dimas, CA 91773
    1
    (909) 592-9778
    See all Family Doctors in San Dimas, CA