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Dr. Heather Phipps, DO

Dr. Heather Phipps, DO

Orthopedic Surgery*
25+ years of experience

Dr. Heather Phipps, DO is an orthopedic surgeon in Kennewick, WA and has over 25 years of experience in the medical field. She graduated from Ohio University Heritage College of Osteopathic Medicine in 1998. She is affiliated with medical facilities such as Astria Sunnyside Hospital and Lourdes Medical Center. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 26 reviews 3.6 Star Rating (26 reviews)

Practice

711 S Auburn St Kennewick, WA 99336
Telehealth available

Make an Appointment

(509) 586-2828

Hospital Highlight

Dr. Phipps is affiliated with Kadlec Regional Medical Center Richland, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Phipps specializes in the area of Orthopedic Surgery. • See board certifications
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Phipps' Reviews

Likelihood to recommend Dr. Phipps

3.6

26 ratings, 10 with a written review
5 Star
62%
62%
4 Star
4%
4%
3 Star
0%
0%
2 Star
4%
4%
1 Star
31%
31%

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RecentHighestLowestMost Helpful
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
B. Barnes – Jun 28, 2023
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What went well
  • Wait times
What could be improved
  • Didn't explain conditions well
Helpful
Patient X – Jun 07, 2022
×Post a ResponseAre you Dr. Heather Phipps, DO?
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Very dissatisfied patient in WA – Jun 03, 2018
×Post a ResponseAre you Dr. Heather Phipps, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Olivia Partida in Kennewick, WA – Sep 27, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael Combs in Kennewick, WA – Mar 22, 2017
×Post a ResponseAre you Dr. Heather Phipps, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
S. Bennett in Richland, WA – Oct 26, 2016
×Post a ResponseAre you Dr. Heather Phipps, DO?
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
4 people found this helpful
Helpful
Tina Mitchell in Richland, WA – Sep 01, 2016
×Post a ResponseAre you Dr. Heather Phipps, DO?
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
james lebron in Richland, WA – Apr 20, 2016
×Post a ResponseAre you Dr. Heather Phipps, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Gretchen bowers in Pasco Washington – Apr 14, 2016
×Post a ResponseAre you Dr. Heather Phipps, DO?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Gretchen Bowers in Pasco, WA – Apr 14, 2016
×Post a ResponseAre you Dr. Heather Phipps, DO?

Leave a review

How was your experience with Dr. Phipps?

Know Before You Go

About Me

care philosophy

I think patients should be actively involved in choosing a preferred treatment option based on the pros and cons of all the available options. I hope to give my patients the choice for a better life.

  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ohio University Heritage College Of Osteopathic Medicine

    Medical School, 1998
American Osteopathic Association®
American Osteopathic Board of Orthopedic Surgery®
- 
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Healthgrades Tips for Getting Orthopedic Care

Locations

Practice

Office711 S Auburn St Kennewick, WA 99336
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 3:00pm
  • Directions

Practice

Benton Franklin Orthopedic Associates PLLC911 S Washington St Ste B Kennewick, WA 99336
2

Practice

Lourdes Pediatrics9915 Sandifur Pkwy Ste B Pasco, WA 99301
3

Affiliated Hospitals

  • Dayton General Hospital

    1012 S 3rd St
    Dayton, WA 99328

    How patients felt about the care they received at this hospital.

    88%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    85%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • Prosser Memorial Hospital

    723 Memorial St
    Prosser, WA 99350

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    2% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Kadlec Regional Medical Center

    888 Swift Blvd
    Richland, WA 99352
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality