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Dr. Heather Ross, MD

Dr. Heather Ross, MD

Emergency Medicine*
30+ years of experience

Dr. Heather Ross, MD is an emergency medicine specialist in Westminster, CO and has over 30 years of experience in the medical field. She graduated from Tel Aviv University School of Medicine in 1993. She is affiliated with medical facilities AdventHealth Avista and CommonSpirit St. Anthony North Hospital.

2.5 Star Rating
Based on 6 reviews 2.5 Star Rating (6 reviews)

Practice

2551 W 84th Ave Westminster, CO 80031

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Dr. Ross' Reviews

Likelihood to recommend Dr. Ross

2.5
6 ratings, 3 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
17%
17%
1 star
50%
50%

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Terrible bedside manner
I have never been made to feel so bad and stupid for coming to urgent care with Covid. She was abrasive, rude and short. I was in the same office Sunday and was treated so well by another Dr. who had encouraged me to return if I needed more care. When I took that advice and returned Dr Ross made me feel like a fool. I don’t recommend this Dr at all.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dec 22, 2023
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Abrasive bed side manner
Abrasive bed side manner. Comes across as unkind.
What went well
No results
What could be improved
No results
Helpful
Anne – Feb 01, 2023
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Poorest bedside manner ever
Unfortunately, I had a horrible experience with Dr Heather Ross. She happened to be the Dr on call when I went in for an impacted ear. She kept me for over 3 hours, told the nurse to do an ear wash, could not remove the impacted earwax. She told the nurse that "she didn't want to scrape the earwax" and neither did the nurse.. She didn't 'want' to? I had to leave without any relief. She just left it and discharged me. Dr Ross was rude from the beginning to the end of my 3 hour stay.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Dec 20, 2022
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About Me

biography

Dr. Heather Ross, MD is an emergency medicine specialist in Westminster, CO and has over 30 years of experience in the medical field. She graduated from Tel Aviv University School of Medicine in 1993. She is affiliated with medical facilities AdventHealth Avista and CommonSpirit St. Anthony North Hospital.
  • Emergency Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tel Aviv University School Of Medicine

    Medical School, 1993
American Board of Medical Specialties®
American Board of Emergency Medicine®
Emergency Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Catholic Health Initiatives Colorado2551 W 84th Ave Westminster, CO 80031
1
Platte Valley Medical Center1600 Prairie Center Pkwy Brighton, CO 80601
2

Practice

Chic/Larkin Ventures Llc16320 W 64th Ave Arvada, CO 80007
3

Affiliated Hospitals

  • AdventHealth Avista

    100 Health Park Dr
    Louisville, CO 80027
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • CommonSpirit St. Anthony North Hospital

    14300 Orchard Pkwy
    Westminster, CO 80023
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality