Hector Ubaldo

Good Doctor, terrible staff. The wait time is 1 to 2 hours or more.

Horrible, i can’t explain how bad the girls at front door are, they never answered the phone or if you are lucky the put an hold for hours, if you have an apartment they never set a reminder or call you to cancel, they play with tour time. Sorry but the customer service it’s the worst customer ever

Absolutely horrible office personnel answering the phones. Called over 10 times about a prescription that was not called in on a visit two weeks prior. Was hung up on EVERY time! Very unprofessional!!!

The worse experience I ever had with a doctor. The service is terrible. First, when I request my appointment with the doctor Hector Ubaldo I never had a remind confirmation appointment from his office, I had to call to confirm my date and time. Second, when I was in my appointment the doctor Ubaldo didn’t say hello, good afternoon or something similar, he start to talk in a personal call on his cell phone and plus was all the time on the computer, never ask why was the reason of my visit, I had to provide all the information and call his attention for check my problem. And third, he order a bunch of lab test and is passing one month and I am not get back the result yet, I ve call them twice and always they say than the nurse is going to call me back with my result and that until now is not happens yet. TERRIBLE SERVICE, and THE WORSE CARE.

I love Chelsea, however, the office is EXTREMELY INCOMPETENT!! Every month there are MAJOR continuous billing errors which has costed me hundreds of dollars due to Ruthie, the office manager errors!!! Be wary of your bills!! The doctor is excellent - the office staff suck!!!

Very intelligent and anticipate a health problem....used Dr Ubaldo for over 30 years

Excelent staff. Knowledgeable doctor. Best Doctor in town.

I have been with Dr. Ubaldo for about 25 yrs He is a good doctor and he always knows what I need in order to get well. He will always be my doctor.

I am a recent paraplegic and moved to this area to get further care. Dr. Ubaldo is my primary physician. He never seems to be rushing from patient to patient and really seems to genuinely want the best medical care for his patience. The office staff is also amazing. You can not go wrong choosing this provider.

I have been coming to this facility for years because its close by and of course they have all my health info. I have been through a lot doctors luckily they are female which I like because I am a woman. But over the years I have not met anyone in the check in or out that is warm and welcoming. I have only had excellent experience with the doctors I have seen over the years. On another note the bathrooms need attention, rusty trash cans, handle bars, and faucet

Dr. Ubaldo is hands down the best doctor I have ever seen. He has 20 years of experience and knowledge under his belt, so he knows what he is doing. He is always spot on with diagnoses and courses of treatment. I always leave his office feeling much better. I would recommend Dr. Ubaldo to anyone looking for a primary care physician.

Dr. Ubaldo is an Excellent Doctor; Takes its time to hear out my health issues and very interested in my problem and also call way after hours to help me out when I need. I don't mind the driving because I trust his knowledge. Staffs are so friendly and perfect.

I was able to get an appt. within 20 min., got strep test and it was positive. The PA was kind and understanding and explained the dangers of strep. I appreciate the speed and efficiency during a time of need.

I like Dr. Ubaldo he always makes me feel better.

THE DOCTOR STAFF HAVE BEEN VERY PROFESSIONAL, I APPRECIATE ALL THING THEY DO FOR ME

First visit with this doctor; I feel heard and attended too. I recommend him to anyone looking for a good doctor.

First time going to this clinic and I was very impressed with the staff. Staff was very friendly and professional. Made me feel very welcome and they all took good care of me. Dr. Ubaldo has very good bedside manners, he answered all my questions and explained everything very very well to me. I will definitely recommended this clinic to all my friends and family.

Staff and Dr. Ubaldo are excellent. I have been going to this clinic for 2 years and they have really stepped up their service. This is the best medical office in Katy now and highly I recommend it. AAA++++++

This office has improved so much with the new management and staff. Everyone very nice and professional. A++ for Dr. Ubaldo and Staff

I am really happy I found a doctor that takes very good care of his patients. I can make appointments within days or even same day if I really need to go. The staff is really friendly and they are very helpful. If he's not available, his PA's have great patient care also. I am very satisfied with my medical care and I highly recommend Dr Ubaldo to anybody looking for a new doctor.