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Dr. Heidi Strouth, MD

Dr. Heidi Strouth, MD

Internal Medicine*
20+ years of experience

Dr. Heidi Strouth, MD is an internist in Rapid City, SD and has over 20 years of experience in the medical field. She graduated from University of New England College of Osteopathic Medicine in 2000. She is affiliated with medical facilities Black Hills Surgical Hospital and Monument Health Rapid City Hospital. She is not accepting new patients.

2.7 Star Rating
Based on 30 reviews 2.7 Star Rating (30 reviews)

Practice

640 Flormann St Rapid City, SD 57701
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Strouth specializes in the area of Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Strouth's Reviews

Likelihood to recommend Dr. Strouth

2.7
30 ratings, 11 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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Routine follow up
What went well
No results
What could be improved
No results
Helpful
Jan 07, 2023
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Dr Heidi Strouth
She listened to every one of my questions. She is also kind in her responses, and is willing to go over things even the second time if necessary.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara Lay – Nov 30, 2022
Dr. Strouth's Reply –
Thank you for sharing this feedback with us!
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Always amazing. Dr. Strouth and her team take such good care of me. I cannot recommend enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 28, 2022
We love to hear about these positive experiences.... Read More
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Mr. Strough has been my primary physician for the past 10 years. She is very personable and takes time to listen to your concerns. She is very thorough and professional is all aspects.
What went well
No results
What could be improved
No results
Helpful
Marica Jo Hollan – May 22, 2021
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Excellent. You have to be a good and informed patient to have a successful visit with any doctor. I’m surprised anyone would rate Dr Strouth low. Her nurse, Nicole, is excellent as well. Any post visit questions I have are answered promptly through MyChart portal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 04, 2020
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Dr. Strouth is a rude, unprofessional and a cold no compassion person. She is too busy to take care of you. She is not helping the patient. Definitely I do not recommend Dr. Strouth. Please do not choose her! Be safe
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
F. S. – Dec 10, 2019
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I had two visits with Dr. Strouth where she basically did absolutely nothing to help me. During the second visit when I asked her a question she responded that she "was not going to entertain questions today." My eyes apparently got big when she said this and I asked for supervisor to monitor our discussion. As she was leaving the room to get the supervisor she said that she thought this would be a good idea since she "felt threatened." I asked her how she felt threatened and her response was because my "eyes got big." We ended up parting ways that day (supervisor offered a new provider at the same clinic). As it turned out I had two life threatening conditions (reason I asked her the question) which she apparently felt comfortable in not addressing in either visit. Thank God for the VA - they saved my life. It should be noted that upon further subsequent investigation I found that Dr. Strouth fabricated events in my medical record. However, she was protected by her clinic.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Nov 16, 2019
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Dr, Strouth is awesome! Very pleasant and great bedside manner. The best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rapid City, SD – Jan 26, 2017
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Dr. Strouth provided the worst health care service I have ever experienced. As a patient, I was refused a transfer after request for 2 years, and I'm utterly disappointed in Regional Health for keeping such a hostile and unprofessional employee on staff. Strouth offers little comfort and does not demonstrate bedside manner in her diagnosis or treatment. Don't expect to have quality time to discuss concerns, or be taken seriously - she is a one foot in the room physician.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
LMS in Rapid City, SD – Dec 16, 2016
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Great visit!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol W in Rapid city, SD – Jun 29, 2016
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My son 40 yr old was in for a med change and I went with him. I'm his mother. She was so hostile and took it personally we were asking about effects of the meds. She actually accused me of interfering with her decisions. We were so shocked at how unprofessional and crazy she acted. I even asked her if she was having a bad day in case she had problems with someone before our visit. Nothing but hostility and her uncivil behavior was completely out of line. My so was so upset he asked to speak to
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
G H in Rapid City, SD – Mar 19, 2016
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How was your experience with Dr. Strouth?

About Me

care philosophy

Dr Strouth grew up in Rapid City SD and received her medical degree from the University of Nebraska Medical Center in 2000 She is an internal medicine physician who strives to provide each patient with personalized well coordinated high quality...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Ne Medical Center

    Residency Hospital
  • University Of New England College Of Osteopathic Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Monument Health Rapid City Hospital Inc.640 Flormann St Rapid City, SD 57701
1

Practice

Monument Health Rapid City Hospital353 Fairmont Blvd Rapid City, SD 57701
2

Affiliated Hospitals

  • Black Hills Surgical Hospital

    216 Anamaria Dr
    Rapid City, SD 57701
    Recipient of 9
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    94%
    Patients said they were given information about recovering at home

    6% higher than the national average

    93%
    Patients who gave a rating of 9 or 10

    18% higher than the national average

    View all patient feedback
  • Monument Health Rapid City Hospital

    353 Fairmont Blvd
    Rapid City, SD 57701

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality