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Dr. Helen Chen, DO

Dr. Helen Chen, DO

Family Medicine*
15+ years of experience

Dr. Helen Chen, DO is a family medicine physician in Flushing, NY and has over 15 years of experience in the medical field. She graduated from New York Institute of Technology College of Osteopathic Medicine in 2007. She is affiliated with medical facilities such as Long Island Jewish Medical Center and Long Island Jewish Forest Hills. She is not accepting new patients.

3.4 Star Rating
Based on 12 reviews 3.4 Star Rating (12 reviews)

Practice

13527 38th Ave Fl 2 Flushing, NY 11354
Telehealth available
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.4
12 ratings, 9 with a written review
5 star
58%
58%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
33%
33%

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Lam
Dr was very sweet and took her time with me. My elderly parents also sees her and loves her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 30, 2023
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Extremely unprofessional. They are just trying to rob you and your insurance. Be prepared for surprises from their billing vendor. The doctor did not provide accurate information and is in a rush to the next appointment when you ask for additional details. Avoid at all cost. Only pros is that the front desk is polite and responds fast.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 30, 2021
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Did not feel as if I was heard or cared for as a a patient . The doctor had an unfriendly demeanor, and usually never is able to help . Assistants lack competence and lack of teamwork
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jun 15, 2020
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The doctor is nice and all. HOWEVER, she does not do checkups. I went to her for a physical checkup. This is my second visit, she still haven't done my physical checkup. Also, the doctor and her staffs are very rude. They do not introduce themselves at all. She always seem to rush you out the office and make you visit her again just so she can charge your insurance extra for office visit. Basically, the doctor accomplished nothing during my visit.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Ruby in Brooklyn, NY – Aug 01, 2017
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When I moved to flushing I wanted to find a doctor who was close by. So I chose Dr. Chen. The visit was a routine annual checkup, nothing special. Blood work is standard and done every year. Problem is this doctor requested for labs that my insurance carrier does not cover. Shouldn't this doctor know this? And if my insurance did not cover it, shouldn't I have the right to be informed before I get a bill that I have to pay out of my own pocket? I would not recommend this doctor or ever go back.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
11 others found this helpful
Helpful
Queens, NY – Apr 05, 2017
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My family has been seeing for her. She is very caring and detailed oriented. Very knowledgeable. I would recommend her service
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
New York mom in Mineola, NY – Mar 14, 2017
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It usually takes a few visit to her office to know exactly what's going on with me. I rarely receive a call from my test result. Answers doesn't satisfy my worries when being asked.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
New York, NY – Feb 09, 2017
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Dr. Chen has been our family physician for years, and we can rely on her care and advice at all times. She treats patience with integrity, always have their best interests in mind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jyangtang in Flushing – Dec 06, 2016
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I'd highly recommend Dr. Chen. I have been her patient for a few years. she is very caring and I found her to be highly knowledge. I found her holistic and empathetic approach to medicine very personable and has benefited me tremendously.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
GK in Purchase, NY – Apr 04, 2016
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Know Before You Go

About Me

biography

Dr. Helen Chen, DO is a family medicine physician in Flushing, NY and has over 15 years of experience in the medical field. She graduated from New York Institute of Technology College of Osteopathic Medicine in 2007. She is affiliated with medical...read more

  • Family Medicine

  • Osteopathic Manipulative Therapy

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • North Shore -lij Health System Plainview Hospital

    Residency Hospital, 2010

  • New York Institute Of Technology College Of Osteopathic Medicine

    Medical School, 2007
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
- 
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Office13527 38th Ave Fl 2 Flushing, NY 11354
1
(718) 886-5068

Practice

Helen H. Chen D.O. PLLC13636 39th Ave Ste 5 Flushing, NY 11354
2
(718) 886-5068
See all Family Doctors in Flushing, NY