Are you a healthcare professional?
Is this your profile?
background
background
Dr. Helen Man-Son-Hing, MD

Dr. Helen Man-Son-Hing, MD

Internal Medicine*
25+ years of experience

Dr. Helen Man-Son-Hing, MD is an internist in Novato, CA and has over 25 years of experience in the medical field. She graduated from UNIVERSITY OF CALGARY / FACULTY OF MEDICINE in 1996. She is affiliated with medical facilities Kaiser Permanente San Rafael Medical Center and Kaiser Permanente Vacaville Medical Center. She is accepting telehealth appointments.

1.5 Star Rating
Based on 8 reviews 1.5 Star Rating (8 reviews)

Practice

97 San Marin Dr Novato, CA 94945
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Man-Son-Hing specializes in the area of Internal Medicine. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Man-Son-Hing's Reviews

Likelihood to recommend Dr. Man-Son-Hing

1.5
8 ratings, 7 with a written review
5 star
13%
13%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
88%
88%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Rude! No stars.
Telehealth
Scheduled a video appointment with her. Horrible, Terrible bedside manner. No compassion. No concern for me. Heard she was. “Retiring”. Thank goodness.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 30, 2025
×Post a ResponseAre you Dr. Man-Son-Hing?
I don't like to complain about doctors but this doctor was the rudest and heartless so far, I needed attention for few things but I felt I had limit how many words I could say, my needs were not met, prescription that I needed the most was not given, I went to another doctor and was treated completely different.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Busymother – Feb 16, 2024
×Post a ResponseAre you Dr. Man-Son-Hing?
Worst doctor ever
This doctor has horrible bedside manner. She refuses to listen to concerns and continually acts rushed. Her responses to questions sound like she is reading from a text book. She lacks compassion and should not be working with people. When a doctor signs you up for weight loss classes, without your knowledge or permission, it raises a huge red flag. I was recently suffering from increased migraines and asked her for input/help to which she responded with a blurb on weight loss and that I should select a new provider. I reported her to KP for the 2nd time. I can't believe that Kaiser continues to employ her.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
AMonkeyL – Nov 30, 2023
×Post a ResponseAre you Dr. Man-Son-Hing?
Rude and condescending!
Dr. Man-Son-Hing is incredibly rude and condescending. She acts like she's being extremely inconvenienced during your appt time with her and will make your appt so difficult so you'll be sure not to see her again.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 10, 2023
×Post a ResponseAre you Dr. Man-Son-Hing?
Horrible- incredibly rude
She was my primary care for more than 10 years. She ignored a major health issue of mine and it wasn’t until I had an emergency visit that the er physician brought up the severity of my health concern. Horrible, rude and unhelpful I can’t believe she has the power to treat people
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Oct 23, 2022
×Post a ResponseAre you Dr. Man-Son-Hing?
Dr. Man-Son-Hing seems distracted and does not follow up. When interacting with her she does not seem to know what is going on with her patients. I would not recommend her as a primary care doctor.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Sep 01, 2021
×Post a ResponseAre you Dr. Man-Son-Hing?
I have high doctor anxiety and have not been able to get established with a GE since I became an adult. Dr. Man-Son-Hing was extremely kind, courteous, and respectful. I have a few chronic conditions - she immediately got me in contact with specialists who could address them, and helped get me scheduled for future appointments. She was incredibly patient and pleasant to talk to. She addressed all of my concerns and never made me feel rushed or awkward. I feel so lucky to have found her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Hannah in Novato – Jan 09, 2018
×Post a ResponseAre you Dr. Man-Son-Hing?

Leave a review

How was your experience with Dr. Man-Son-Hing?

About Me

biography

Dr. Helen Man-Son-Hing, MD is an internist in Novato, CA and has over 25 years of experience in the medical field. She graduated from UNIVERSITY OF CALGARY / FACULTY OF MEDICINE in 1996. She is affiliated with medical facilities Kaiser Permanente...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Calgary / Faculty Of Medicine

    Medical School, 1996
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Ross Valley Medical Clinic HHA97 San Marin Dr Novato, CA 94945
1

Practice

The Permanente Medical Group Inc1800 Harrison St Fl 7 Oakland, CA 94612
2

Affiliated Hospitals

  • Kaiser Permanente Vacaville Medical Center

    1 Quality Dr
    Vacaville, CA 95688
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Kaiser Permanente San Rafael Medical Center

    99 Montecillo Rd
    San Rafael, CA 94903
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality