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Dr. Helen Ong, MD

Dr. Helen Ong, MD

Pediatrics*
35+ years of experience

Dr. Helen Ong, MD is a pediatrician in Stephenville, TX and has over 35 years of experience in the medical field. She graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1988. She is affiliated with medical facilities such as Comanche County Medical Center and Cook Children's Medical Center. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 8 reviews 3.6 Star Rating (8 reviews)

Practice

150 River North Blvd Stephenville, TX 76401
Telehealth available
(254) 968-6051

At a Glance

  • Area of Expertise
    Dr. Ong specializes in the area of Pediatrics. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Ong's Reviews

Likelihood to recommend Dr. Ong

3.6
8 ratings, 5 with a written review
5 star
63%
63%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
25%
25%

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We have been using Dr. Helen for over 3 years now and she has always been so good with all 3 of my children ranging in age from 3-14. She is always listening to you and always voices concern and always has a plan. I have been very happy with her and the staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 03, 2019
×Post a ResponseAre you Dr. Ong?
See Dr. Ong for our daughter and I personally think she is awesome. She looked out for her health closely in the hospital when she was born and closely on every visit. Always answers our questions without making us feel stupid. Has also called us personally with any questions. Very good so far and feel safe her looking over my daughter.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stephenville, TX – Dec 21, 2018
×Post a ResponseAre you Dr. Ong?
Where to start. My younger sister was brought in to see her for stomach pain. Dr Ong told her it was just gas, we went home to her pain getting worse. We took her to the hospital er and they careflighted her to cooks for a ruptured appendix. May of just been a fluke, but havent been back to her.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Dallas, TX – Mar 14, 2017
×Post a ResponseAre you Dr. Ong?
I've been taking my daughter to her and she never seems to even look at what I brought her in for. I've brought her in for a cough and throwing up and I took her to Dr. ong hoping for a relief or advice. After leaving her office with nothing more than a she's fine I went to the cooks ER where she was admitted and kept over the weekend. Since then I've switched to Dr. Miller and have had no complaints. Also, the staff is perfect. The problem is Dr.Ong.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
JTarleton in Erath County, TX – Jun 07, 2016
×Post a ResponseAre you Dr. Ong?
Yes, wait time is not a problem. However, when arriving for an appointment, nurses are never there at the desk. I waited for while for anyone to show up to check in. Same as leaving, and you can hear them gossiping down the hallway, when they should be doing their job. Another note, Dr. Ong prescribed Flouride supplement without any explanation, and after doing research myself found out it is a known carcinogen.
What went well
  • Office environment
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Jan 25, 2016
×Post a ResponseAre you Dr. Ong?

Leave a review

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Know Before You Go

About Me

biography

Dr. Helen Ong, MD is a pediatrician in Stephenville, TX and has over 35 years of experience in the medical field. She graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1988. She is affiliated with medical facilities such...read more

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Santo Tomas Faculty Of Medicine And Surgery

    Medical School, 1988
American Board of Medical Specialties®
American Board of Pediatrics®
- 
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • Chinese

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Locations

Practice

Smsc150 River North Blvd Stephenville, TX 76401
1

Practice

Comanche County Medical Center10201 Highway 16 Comanche, TX 76442
2

Practice

Home Care Direct Incorporated160 River North Blvd Stephenville, TX 76401
3

Affiliated Hospitals

  • Comanche County Medical Center

    10201 Highway 16
    Comanche, TX 76442

    How patients felt about the care they received at this hospital.

    93%
    Patients said that doctors always listened to them and explained things well

    11% higher than the national average

    88%
    Patients said they were given information about recovering at home
    View all patient feedback

  • Cook Children's Medical Center

    801 7th Ave
    Fort Worth, TX 76104

  • Texas Health Harris Methodist Hospital Stephenville

    411 N Belknap St
    Stephenville, TX 76401

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    82%
    Patients said their room and bathroom were always kept clean

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality