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Dr. Hetal Patel, MD

Dr. Hetal Patel, MD

Otolaryngology-Head and Neck Surgery*

Dr. Hetal Patel, MD is an otolaryngology-head and neck surgery specialist in Peoria, IL. She is affiliated with medical facilities such as Carle Health Methodist Hospital and OSF Saint Francis Medical Center. She is accepting new patients.

4.8 Star Rating
Based on 51 reviews 4.8 Star Rating (51 reviews)

Practice

7301 N Knoxville Ave Peoria, IL 61614

At a Glance

  • Areas of Expertise
    Dr. Patel specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Patel's Reviews

Likelihood to recommend Dr. Patel

4.8
51 ratings, 38 with a written review
5 star
94%
94%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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Very professional
Quick to help you and find out what’s wrong
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 20, 2025
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Thoughtful and caring
Dr Patel has been working to help me overcome unilateral hearing loss. After attempting hearing aids with bi-cross, chose a cochlear implant. Dr Patel did a great job. Six months after the procedure, the cochlear device is working well and my conversational hearing has greatly improved. All the staff at Peoria ENT have been great to me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael – Feb 16, 2025
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annerobbins
appointment on time, Dr. Patel is very focused, professional, asked pertinent questions, listened intently to my concerns, very skilled in examination, explained options clearly, understood my issues. I feel very confident in decisions made. She was very pleasant and courteous. I have complete trust in her care for me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anne Robbins – Feb 14, 2025
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Explanation of & Procedure for Cochlear Implant.
A very Seasoned and Experienced Professional. Held herself to the highest standards of leadership and competence in the work that she performs and has accomplished as a MD and Surgeon. She, Dr. Patel, had explained in the greatest of detail about the process of the Cochlear Implant and its positive impact that the Cochlear Implant is able to perform in one’s life.Our meeting with Dr. Patel was a very productive and informative session. Dr.Patel was a joy to meet and listen to as she discussed how the process is going to work. Dr. Patel explained everything to us and answered all of our questions in great detail.After the interview we went home to discuss the new project to enhance my hearing.This new project is very important for my hearing and a great opportunity for my health, hearing and to be able to socialize again.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
GKCStone – Jan 30, 2025
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Excellent care
Dr. Patel and her team are knowledgeable, punctual and highly professional. I recommend them highly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JT – Jan 24, 2025
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No better Doctor!
I have been having ear loss, issue for the past over 28 years. I have had numerous surgeries to attempt correction in my right ear to no avail, however I have no issues with my left ear until recently. You can imagine how protective I am of that ear. My visit with Dr Patel left me feeling heard, my issues important and I have never had a more thorough assessment completed on me in my life. She was amazing. If you need a ENT Dr Patel is the best. Highly recommend.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa Simmons – Oct 18, 2024
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Very professional and listens to your concerns
Dr Patel is concerned about your issues and works to help.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 30, 2024
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Dr. Patel listened carefully and engaged in dialogue to understand all concerns. She did not feel rushed, and simply offered options for care with the considerations for each.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kevin in Peoria, IL – May 29, 2024
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Checkin was fast and friendly. Nurse was caring and informative . Dr Patel was very professional and spoke in terms that were easy to understand. She addressed my concerns and hopefully I’m on the road to recovery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 26, 2024
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I would recommend her and her team to anyone!!!
She makes you feel relaxed and calm. Will answer any questions you have. Very helpful and friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
William Steele – Feb 14, 2024
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Dr Patel looked at my records from Carle Healthcare and was right away came up with a treatment plan and took actions her the staff I’m very appreciative
What went well
No results
What could be improved
No results
Helpful
Dec 25, 2023
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Professional
Professional, friendly and efficient office.
What went well
No results
What could be improved
No results
Helpful
Bill – Dec 22, 2023
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Excellent
Dr. H. Patel is very thorough. I went to her for hearing issues, which she resolved, but in her exam she found a bigger issue that required surgery. I am forever grateful to her for her care. She followed me closely, giving me guidance to prevent reoccurrences. She's the best. I highly recommend her.
What went well
No results
What could be improved
No results
Helpful
Excellent – Oct 26, 2023
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My appointment with Dr. Patel went very well, she was very easy to talk to and she listened to what I had to say and she didn't rush. She explained things to me in detail so that I understood. Her nurse was also good, very kind. I had minimal wait time and everyone was pleasant.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa – Oct 06, 2023
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Excellent provider!
Very quick, always on time, Dr Patel very easy to talk to!
What went well
No results
What could be improved
No results
Helpful
JacqueD – Jul 19, 2023
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Excellent doctor !
Dr. Patel was very professional and knowledgeable. She made sure I had all my questions answered. She was very thorough in the exam and in explaining everything .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 10, 2023
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Dr. Patel was great. I so appreciated her help. She inserted the hearing tube so quickly and was so gentle. She is so professional as well s caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth Dinschel – Feb 12, 2023
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Excellent
What went well
No results
What could be improved
No results
Helpful
Anna Moredock – Dec 28, 2022
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Very nice and through. Thank you
It was a very nice visit. All the staff were very friendly and helpful
What went well
No results
What could be improved
No results
Helpful
Dec 09, 2022
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Great care
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 26, 2022
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About Me

biography

Dr. Hetal Patel, MD is an otolaryngology-head and neck surgery specialist in Peoria, IL. She is affiliated with medical facilities such as Carle Health Methodist Hospital and OSF Saint Francis Medical Center. She is accepting new patients.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Louis University / Health Sciences Center

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Peoria Ear Nose and Throat Group SC7301 N Knoxville Ave Peoria, IL 61614
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 12:00pm
  • Directions

Practice

Office6809 N Knoxville Ave Peoria, IL 61614
2

Affiliated Hospitals

  • OSF Saint Francis Medical Center

    530 NE Glen Oak Ave
    Peoria, IL 61637
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Carle Health Methodist Hospital

    221 NE Glen Oak Ave
    Peoria, IL 61636
    Recipient of 5
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • Carle Health Pekin Hospital

    600 S 13th St
    Pekin, IL 61554
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
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