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Dr. Hiep Cao, MD

Dr. Hiep Cao, MD

Internal Medicine*
25+ years of experience

Dr. Hiep Cao, MD is an internist in Garland, TX and has over 25 years of experience in the medical field. He graduated from University of Kansas School of Medicine in 1996. He is accepting new patients.

3 Star Rating
Based on 24 reviews 3 Star Rating (24 reviews)

Practice

3465 W Walnut St Ste 211B Garland, TX 75042

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(972) 456-9314.

Experience Check

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Dr. Cao's Reviews

Likelihood to recommend Dr. Cao

3.0
24 ratings, 6 with a written review
5 star
42%
42%
4 star
4%
4%
3 star
4%
4%
2 star
17%
17%
1 star
33%
33%

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The staff is unprofessional.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 24, 2019
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Not particularly friendly. Office staff is poor. They lose things and do not return phone calls.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
5 others found this helpful
Helpful
none – Jul 30, 2018
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Staff is very rude And they don't answer the phone during business hours. When I expressed how long I had been trying to call and reschedule a appointment. The answer was well I'm here now so what do you want. My appointment was at 2pm I didn't leave their office till 6pm. Staff and doctor have no bedside manner
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Jan 30, 2018
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He cares about me as a patient is very informative and he does listen to my concerns regarding my health. Dr. CAO should be everyone's M. D.?
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Bertha in Dallas, TX – Mar 06, 2017
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The staff is unprofessional. I called with needing an emergency appointment for ear pain, and they scheduled me 2.5 weeks later. During the appointment, Dr. Cao looked at my ear then had one of the front desk ladies look at it. I did not give her permission to look into my ear. Dr. Cao did not clean out the ear. I ended up going to Urgent Care due to worsening pain 3 days later with an infection and compaction. I will never return and urge others not to see Dr. Cao.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Garland, TX – May 26, 2016
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I would definitely recommend Dr. Cao to others. He is a really wonderful doctor and my health has greatly improved since I started seeing him. I will stick with Dr. Cao forever!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joie in Dallas, TX – Jan 31, 2016
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About Me

biography

Dr. Hiep Cao, MD is an internist in Garland, TX and has over 25 years of experience in the medical field. He graduated from University of Kansas School of Medicine in 1996. He is accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Kansas School Of Medicine

    Medical School, 1996
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
More than three years ago
  • English

  • Vietnamese

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Locations

Practice

HV Cao Medical Clinic LLC3465 W Walnut St Ste 211B Garland, TX 75042
1

Compare with other Internists

Compare Dr. Cao with our nearby Internists at Medical City Dallas.

Make an appointment at Medical City Dallas today at
(972) 456-9314.