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Dr. Jack Mathews, MD

Dr. Jack Mathews, MD

Family Medicine*
45+ years of experience

Dr. Jack Mathews, MD is a family medicine physician in Westerville, OH and has over 45 years of experience in the medical field. He graduated from Ohio State University in 1978. He is affiliated with medical facilities such as OhioHealth Grant Medical Center and Riverside Methodist Hospital. He is accepting new patients.

4 Star Rating
Based on 13 reviews 4 Star Rating (13 reviews)

Practice

555 W Schrock Rd Ste A Westerville, OH 43081

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Dr. Mathews' Reviews

Likelihood to recommend Dr. Mathews

4.0
13 ratings, 2 with a written review
5 star
69%
69%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
23%
23%

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Our family has had Dr. Matthews for many years. He has been caring, extremely knowledgeable, attentive. We consider ourselves extremely fortunate to have this amazing physician in our lives. Debra is his physician assistant who is extremely caring and helpful. We would recommend Dr. Matthews and Debra to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maureena Renner in Columbus, OH – Sep 30, 2016
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Dr. Mathews never has enough time to discuss everything in reasonable detail. He will answer questions but he always seems rushed and I don't feel like he has a genuine interest in me anymore. He has been my pcp for about 15 years. I don't know what happened. I took the time to write out all of my symptoms and and experiences in great detail. I even drew him graphs [because he never seems to listen] and instead of looking at it he said I don't have time to read that right now aka don't care.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feeling neglected in Columbus, OH – Jun 11, 2016
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About Me

biography

Dr. Jack Mathews, MD is a family medicine physician in Westerville, OH and has over 45 years of experience in the medical field. He graduated from Ohio State University in 1978. He is affiliated with medical facilities such as OhioHealth Grant Medical Center and Riverside Methodist Hospital. He is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ohio State University

    Medical School, 1978
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Mount Carmel Health Providers Inc555 W Schrock Rd Ste A Westerville, OH 43081
1

Affiliated Hospitals

  • Riverside Methodist Hospital

    3535 Olentangy River Rd
    Columbus, OH 43214
    Recipient of 31
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Mount Carmel St. Ann's

    500 S Cleveland Ave
    Westerville, OH 43081

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • OhioHealth Grant Medical Center

    111 S Grant Ave
    Columbus, OH 43215
    Recipient of 9
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality