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Dr. Jack Sedwick II, MD

Dr. Jack Sedwick II, MD

Otolaryngology-Head and Neck Surgery*
25+ years of experience

Dr. Jack Sedwick II, MD is an otolaryngology-head and neck surgery specialist in Anchorage, AK and has over 25 years of experience in the medical field. He graduated from University of Utah in 1997. He is affiliated with Providence Alaska Medical Center. He is accepting new patients.

3.7 Star Rating
Based on 32 reviews 3.7 Star Rating (32 reviews)

Practice

3831 Piper St Ste S433 Anchorage, AK 99508

At a Glance

  • Areas of Expertise
    Dr. Sedwick II specializes in the areas of Otolaryngology-Head and Neck Surgery & Plastic Surgery & Facial Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Sedwick II's Reviews

Likelihood to recommend Dr. Sedwick II

3.7
32 ratings, 24 with a written review
5 star
59%
59%
4 star
9%
9%
3 star
0%
0%
2 star
3%
3%
1 star
28%
28%

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The BEST surgeon for delicate procedures.
Dr. Sedwik did surgery on the tip of my nose so perfectly and with the upmost skill that the results were just short of miraculous. I can not recommend this doctor more for anyone that needs very delicate facial surgery that requires extreme skill that many doctors lack.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 15, 2023
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Unprofessional Staff
Never called me back to let me know they rec'd my paperwork. Never called me back,after (3) voicemails I left hem, so I can schedule my appointment. I called another "desk" number and reached another person that said Michelle would call me back. Never rec'd a call back. I finally got a hold of Michelle through even another employee, with excuses why she couldnt call me back. We haven't even gotten to the scheduling of my surgery yet....I'm still waiting for a response..... Not impressed with Michelle. Unfortunately I will probably seek another doctor. Other comments refer to the same type of staffing issues.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Disappointed Patient to be...or not – Jan 27, 2023
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Incompetent, negligent staff
Too many complaints... For months, Michelle refused to email photos instead of faxing, as BCBS requested. Was scheduled for 1 procedure but had yet to get the 2nd medically necessary procedure approved. Sedwick no-showed to the peer-to-peer call with BCBS. 2 months of calls to ofc mgr Despina were unanswered as she only responds to emails. I met w/ Sedwick as I needed to know why he no-showed. I’d been given poor service and at least needed to be heard. Sedwick stated that only Despina handles complaints and refused services and cancelled my surgery. To add insult to injury he asked me if I’d like his office manager to call. Since she’d not been responsive, that would only escalate further. I left devastated and in tears. This has been a very trying and traumatic experience to only get declined for his services and is a barrier to medical care. I am pleased to say that I have found a skilled surgeon who has a competent staff and have now had both procedures successfully completed.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Brenda Paradise – May 28, 2022
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The visit was short and efficient. Dr Sedwick is always professional and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 12, 2021
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Very attentive and knowledgeable. He discussed the reason I was there to proceed with a treatment option for my sleep apnea and checked other symptoms I was having with my sinuses. He suggested a treatment option for the sinuses to happen concurrently with another testing appointment and pointed out that without fixing the sinus issues the apnea treatment might not work. He was friendly and straight to the point about my options.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
James – Jul 22, 2021
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Dr. Sedwick ll was a joy to talk with and it was a present surprise to hear he was raised here in Anchorage also. He is very knowledgeable and set my mind at ease on my up coming surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deb – Apr 29, 2021
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He is awesome! Everything went well!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Vee – Mar 09, 2021
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Dr. Sedgwick was very patient, friendly and listened to what I had to say. He provided me with good information about my visit and did not rush me out of the office, like other Dr.’s have. Staff was very friendly and helpful and the office environment was clean and pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 26, 2021
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Great service: informative, professional, and compassionate. I’m blessed to have him as my medical provider.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rick Graber – Jan 24, 2021
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Very very personable and friendly, I felt very comfortable and assured. Thank you. Susanna Williams
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susanna Williams – Jan 23, 2021
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Poor customer service, price higher than out of state visit+travel... Wanted a price for cosmetic surgery so I scheduled a consultation -standard practice. Their auto answering machine mentioned virtual visits & scheduler never mentioned going in-office so I thought I was set. Turns out they can't do anything over the computer -so not sure why they rescheduled for tele-med really. The Dr. said there would be no charge for the appt since it was literally 5 minutes long & that a scheduler would be calling back with a price quote. Well the front desk did call but it was to collect the consultation fee for the service-less, 5 min tele-med appt. I had to call them 3 more times just to get in contact with the scheduler to get a price quote... which they then gave me the flat rate fees for. Nothing personalized by time needed or difficulty of surgery & didn't need a bit of consultation for it, just their flat rate. You too can reveal their pre-set rates for $100! But I don't recommend it.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Lindsey – Jan 12, 2021
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Great visit. Dr. Sedwick is both competent and friendly.
What went well
  • Listened & answered questions
  • Wait times
What could be improved
No results
Helpful
Isaac Zorea – Dec 22, 2020
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Dr. Sedwick helped me achieve improved overall health with complication free deviated septum surgery. Because of my positive experience with him and ENT specialists of Alaska, I continue to visit Dr. Sedwick to seek his assistance for my sleep apnea condition. I would highly recommend him for these sensitive medical issues.
What went well
  • Office environment
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Frank W. – Nov 14, 2020
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A very positive experience-Very personable and helpful!
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Julie – Nov 06, 2020
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I never was able to visit Dr. Sedwick. His office called the day of my first consultation and had to reschedule. On the day of the rescheduled appointment they called me an hour and a half before my appointment and told me I needed to come in half an hour early or they would need to reschedule. I couldn't move my work meeting, so was not able to go. The staff was rude when I said I couldn't come in. No apology for the inconvenience. I canceled and will not go back
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Sep 09, 2020
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I’ve gone to Dr. Sedwick for 12 years. He was recommended by my previous EMT. He’s thorough and follows through on any procedure. His office staff is wonderful. My family also goes to him. I’ve recommended him to many friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Harper – Jul 30, 2020
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Explained procedure well. Very informative. Took time to answer my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 18, 2020
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Dr Sedwick has been very professional and knowledgeable the two procedures he's performed for me. The staff has been professional and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 12, 2020
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Very thorough and knowledgeable.
What went well
No results
What could be improved
No results
Helpful
Mark Fox – Jul 03, 2020
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Probably the worst ownership from a doctor I have ever seen. After messing up the 1st surgery on my wife's nose he agreed to redo the surgery and it didn't work either. Now over a year later her nose is still infected bleeding out of both sides all the time. Our local ENT has tried all sorts of antibiotics with no success. So after 15 moths of this we go see Dr. Sedwick again and he has a serious attitude and says nothing is wrong and just put Vaseline on it and basically said don't come back.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Kenai, AK – Dec 07, 2017
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About Me

care philosophy

We are committed to providing you with superior ear, nose and throat care, and facial plastic services to meet your needs.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Utah

    Medical School, 1997
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
American Board of Facial Plastic and Reconstructive Surgery®
American Board of Facial Plastic and Reconstructive Surgery
Plastic Surgery & Facial Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Unavail3831 Piper St Ste S433 Anchorage, AK 99508
1
Office3831 Piper St Anchorage, AK 99508
2

Practice

Geneva Woods Surgical Center3730 Rhone Cir Ste 100 Anchorage, AK 99508
3

Affiliated Hospitals

  • Providence Alaska Medical Center

    3200 Providence Dr
    Anchorage, AK 99508
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality