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Dr. Jack Williams, MD

Dr. Jack Williams, MD

Otolaryngology-Head and Neck Surgery*
30+ years of experience

Dr. Jack Williams, MD is an otolaryngology-head and neck surgery specialist in Chevy Chase, MD and has over 30 years of experience in the medical field. He graduated from University of Texas Medical Branch in 1992. He is affiliated with medical facilities such as MedStar Georgetown University Hospital and MedStar Montgomery Medical Center. He is accepting new patients.

3.8 Star Rating
Based on 17 reviews 3.8 Star Rating (17 reviews)

Practice

5454 Wisconsin Ave Ste 1535 Chevy Chase, MD 20815

At a Glance

  • Areas of Expertise
    Dr. Williams specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Williams' Reviews

Likelihood to recommend Dr. Williams

3.8
17 ratings, 8 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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The best ENT ever
Dr Williams treated my chronic cough after coughing for 11 years. While I wish I had found him sooner, I'm so grateful to be under his care now. He is also kind, has empathy, listens, has a sense of humor, and is so conscientious and dedicated to figuring out what is wrong and then fixing the problem. Could not recommend more highly!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 27, 2025
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Dr is good, but administrative staffi is horrible
Good doctor, but not worth ever going back to this office, the Feldman ent group.. Support staff on phones is lacking. I routinely have to wait 45 minutes to an hour to reschedule or cancel an appointment. Can't cancel online. Messages left for dr never arrive. No other physician office i have visited has been so difficult with simple communication.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Feb 11, 2025
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Poor front office
I did not schedule a visit. The front office staff was incredibly rude and did not seem welcoming to new patients. I was looking to see someone about a sleeping disorder, I would not recommend this office.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
Jun 06, 2024
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Dr. Williams is awesome. I had a simple but persistent condition that could have resolved without follow-up, but I had seen another ENT a year ago and it hadn’t resolved on its own. He met with me, created a plan of care, and had monthly check-ins so I could stay on track. I have several underlying health conditions and I know a good doc when I see one, and Dr. Williams is a great doctor. He was always incredibly kind, willing to listen, and thoughtful. I am so grateful I ended up at his practice and have recommended him to everyone I know!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 24, 2021
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Dr Jack is by far one of DC's best ENT, he is patience, caring, approachable and knowledgeable. He understand the singers' voice and is highly effective. I HIGHLY recommend him to everyone I know! I give him 5 plus stars. Fort Washington, MD
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
R Daggett – Mar 12, 2021
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If I could give 0 stars I would. I have had 4 appointments with Dr. Jack Williams of this group. The first 2 appointments were great. From there the service spiraled to subpar then to horrific. He then shared two surgical options. 2 days later, I scheduled the procedure. Showed up for the appointment only to be told there was an office location mixup. They rescheduled me for the next morning at 8am. When I arrived for the Appt., I was told they had scheduled me with another doctor (huh?). 5min later, an office assistant told me, the office did not have the anesthesia needed to do the procedure. I asked to see Dr. Williams so that I could understand, only to be told he was busy with other patients (really?!) 2 work days off, 2 different offices, a doctor mixup, no prep instructions about the procedure and the doctor is too busy to see me. Wow! PATIENTS BEWARE! Go to someone who actually cares and prioritized you. Update, after insisting to be seen, Dr. Williams eventually apologized.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
nique263 in Washington, DC – Jun 19, 2019
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He is wicked bright and smart with loads of medical common sense. He is easy to speak with, caring and has great medical assistants. My mom recommended him to me and I have passed along his information to my colleagues at work. Plus he and his great staff assisted me with a health insurance matter! Great guy. Great doctor. Great staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TBrown in Washington, DC – Dec 15, 2016
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WOW! He is super happy and friendly! Excellent communication skills explaining the fundamentals of the ear in a way that is easily understood.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Washington, DC – May 16, 2016
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About Me

biography

Dr. Jack Williams, MD is an otolaryngology-head and neck surgery specialist in Chevy Chase, MD and has over 30 years of experience in the medical field. He graduated from University of Texas Medical Branch in 1992. He is affiliated with medical...read more
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Medical Branch

    Medical School, 1992
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • German

Locations

Practice

Feldman Ent. Group PC5454 Wisconsin Ave Ste 1535 Chevy Chase, MD 20815
1
Office1145 19th St NW Ste 402 Washington, DC 20036
2

Practice

Metro Wellness Specialists LLC1120 19th St NW Ste 316 Washington, DC 20036
3

Affiliated Hospitals

  • Sibley Memorial Hospital

    5255 Loughboro Rd NW
    Washington, DC 20016
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients would recommend the hospital to friends and family

    12% higher than the national average

    View all patient feedback
  • MedStar Georgetown University Hospital

    3800 Reservoir Rd NW
    Washington, DC 20007
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • MedStar Montgomery Medical Center

    18101 Prince Philip Dr
    Olney, MD 20832

    How patients felt about the care they received at this hospital.

    75%
    Patients said they were given information about recovering at home

    9% lower than the national average

    70%
    Patients said that doctors always listened to them and explained things well

    6% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality