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Dr. Jacob Mong, DO

Dr. Jacob Mong, DO

Ophthalmology*

Dr. Jacob Mong, DO is an ophthalmologist in Boise, ID. He is affiliated with West Valley Medical Center. He is accepting new patients.

4.6 Star Rating
Based on 20 reviews 4.6 Star Rating (20 reviews)

Locations

Vision Quest Medical Center

Vision Quest Medical Center5680 W Gage St Boise, ID 83706
1
Vision Quest Medical Center3025 W Cherry Ln Ste 207 Meridian, ID 83642
2

At a Glance

  • Area of ExpertiseDr. Mong specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

More Ophthalmology Specialists at West Valley Medical Center

Experience Check

Search for experience in a specific area

Dr. Mong's Reviews

Likelihood to recommend Dr. Mong

4.6
20 ratings, 18 with a written review
5 star
85%
85%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
10%
10%

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If you have an issue, I would highly recommend Dr. Mong. I just can’t say enough good about him. I found Dr. Mong after I had a botched cataract surgery from a different doctor. At my first visit with Dr. Mong, I knew I had found the right doctor to restore my vision. Dr. Mong was understanding and he listened to me. He is so knowledgeable and he explained everything to me along the way. I have to say restoring my eyesight has been quite a process. But, Doctor Mong with his team of experts did restore my vision. Now I can see again. And after this long journey he performed cataract surgery on my right eye which came out perfect. I will be forever indebted to Dr. Mong.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cherrie – Oct 11, 2024
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Great experience
Excellent surgeon. Amazing results!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Fuller – Aug 12, 2024
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Wow!
What an incredible experience. The team was professional and made me feel at ease through the whole process. I appreciate Dr Reinschmidt and Dr. Bewley's expertise explaining the surgical process. I can't thank my surgeon, Dr Mong, enough for my new eyes with light adjustable lens implants. Wow. I highly recommend this practice to anyone seeking cataract surgery. I tried out one other surgical practice first after being referred by my local optometrist, however, hands down this was a far better experience.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Aug 10, 2024
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Wonderful experience!
Dr. Mong was so great to work with. He was patient, kind, calm, and VERY THOROUGH! He told us what was needed, what the procedure would entail, the cost to us. The staff was kind and helpful throughout the process, working with us as we live 2.5 hours away. The surgery was extremely successful, resulting in 20 20 vision distance and 20 30 for reading; a huge improvement! Dr. Mong also read my husband well. The eyedrops required after surgery can be a hassle. Dr. Mong recommended combining all of the eyedrops into one bottle which cost a little more than free, $85. as of this date, but so much better than giving 3 or 4 drops in each eye two or three times a day if you can swing it. We are ecstatic!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carol K. – Mar 25, 2024
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Excellent Surgeon, Wonderful Staff
Dr. Jacob Mong is amazing. He performed piggyback lens, stent, and YAG laser surgery for me. Besides being an excellent surgeon, he is kind-hearted, extremely intelligent, trustworthy and very enthusiastic about improving patients' vision. He treats patients with respect. Both his clinic and his surgery are full of employees who are competent and kind. These factors made eye surgery as non-threatening as possible. I highly recommend him. He solved problems other doctors couldn't. I can now see like a normal person, and I will always be grateful to Dr. Mong for restoring my vision.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Molly A. – Mar 13, 2024
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Extra ordinary compassion
An exacerbation of eye pressure brought me to see Dr. Mong. I feel like he and his team saved the vision in my right eye. As a nurse, I am no stranger to arranging urgent procedures; however, in that moment I was an overwhelmed (and honestly scared of eye surgery) patient and felt all treated me kindly, gave expert care and instruction on my individualized plan of care. Thank you Vision Quest Team.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 25, 2023
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Disappointing
After the examination Dr. Mong could not find any reason for my vision defect. He mentioned the word “stroke” multiple times and ordered a brain MRI. I had that done (which cost me 900 Dollars), the MRI came back clear according to the radiologist. After having called Dr. Mong’s office three times to have him tell me his interpretation, a staff member called back and repeated the radiology report. I wanted a reason for an additional field vision test. A second staff member called back and told me he would talk to the doctor and call back momentarily, which never happened. I feel I have not been given sufficient information and that an expensive MRI was ordered too quickly. It seems impossible to get a hold of Dr. Mong to get his take on the results. I will certainly not go to his office again.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Feb 24, 2023
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wait to get an appointment
How long does sit generally take to get an appointment for consultation regarding cataract surgery?
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Arlene Newbold – Mar 30, 2022
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The staff was very welcoming and took more than reasonable safety precautions. Dr. Mong was wonderful, put my mind at ease, explained the issues at hand so I could understand them. He was thorough and allowed ample time for me to ask questions. I would recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan N. – Aug 07, 2020
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Dr. Mong is absolutely AMAZING! He is up-to-date on cutting edge techniques and sits and really listens. He did my 2 cataract surgeries and I am beyond pleased. The entire staff is outstanding, special shout out to surgery coordinator Carmen for managing to work magic making appointments!
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Deborah Weaver – May 14, 2020
Thanks for great review! It is a privilege being... Read More
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I was very impressed and grateful for the care I received from Dr. Mong. He was efficient and gave me a thorough eye exam, explained my eye concerns in a way that I easily understood, and took time to answer my questions. He was very personable. His staff was also knowledgeable, professional, and kind. I am grateful to be able to trust them with all of my eye care needs and know I am in good hands.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Laurie Hynson – Mar 06, 2020
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Dr. Mong did cataract surgery on both of my eyes. He and his staff were wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cheryl Morris in Caldwell, ID – Jan 01, 2019
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I was having a few eye issues and was worried that I might be at the first stage of cataracts. After a meeting with Dr. Mong he assured me that no operation was needed, at this time, and the effect I was having was possibly temporary floaters. I was greatly relieved that his honesty and being thorough with me is settling my concerns about my eye sight.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
David C in Boise, NV – Oct 25, 2018
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I can't help but believe that if 500 people left a review there would be 500 5 stars. My husband had tri focal cataract surgery lens implants and is seeing 20/15. NO MORE GLASSES! Doctor Mong is a perfectionist. His staff made us feel so comfortable and they have great senses of humor. We could not be more thrilled with his skills and care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
John and Joyce in Star, ID – Jun 21, 2018
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I was pleased with his communication skills and was extremely efficient. His staff from start to finish was outstanding. He operates his facility in a way that makes this Republican smile. More like him and we can fix how bloated, slow, medical system.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mike White in Nampa – Apr 21, 2018
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Dr Mong is very thorough, knowledgeable and listens to his patient's concerns. I highly recommend him to anyone looking for an ophthalmologist. You will leave well versed in your condition and your care options.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
C Church in Donnelly ID – Mar 24, 2017
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Very patient and thorough. We like him, a lot. We felt absolute confidence in him and will definitely recommend him. My husband and I both saw him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Boise, ID – Jan 04, 2017
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Dr. Mong is a treasure, I'm so happy I found him. I had cataract surgery several years ago in another state and was noticing I was not seeing things as clearly as before. Dr. Mong performed a laser procedure on each eyes, and what a difference! He and his staff at his Meridian office and his place of surgery are fantastic. They are welcoming, helpful, and most important don't rush to get you out the door.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Cindy in Middleton, Idaho – Oct 06, 2016
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About Me

care philosophy

"Your body is more than your eyes and you are more than just a body.  While my specialized training is in the ocular adnexa, as an osteopathic surgeon I will always treat you as a whole person.  Every dimension of "you" plays a role in...read more

biography

``For most, vision is the most precious sense; your eyes can't be entrusted to just anyone.  You should know that I am a person just like you.  I was born in Idaho and grew up on a farm in the Treasure Valley.  I attended a...read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Oakwood Southshore Medical Center

    Residency Hospital
  • Oakwood Southshore Medical Center

    Internship Hospital
  • Michigan State University College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Ophthalmology & Otolaryngology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • West Valley Medical Center

    1717 Arlington Ave
    Caldwell, ID 83605
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality