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Dr. Jacobus Hugo, MD

Dr. Jacobus Hugo, MD

Cosmetic, Plastic & Reconstructive Surgery*

Dr. Jacobus Hugo, MD is a plastic surgeon in Virginia Beach, VA. He is accepting new patients.

4.7 Star Rating
Based on 30 reviews 4.7 Star Rating (30 reviews)

Practice

328 Louisa Ave Ste 110 Virginia Beach, VA 23454

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At a Glance

  • Area of Expertise
    Dr. Hugo specializes in the area of Plastic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Hugo's Reviews

Likelihood to recommend Dr. Hugo

4.7
30 ratings, 21 with a written review
5 star
93%
93%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
7%
7%

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I do not recommend Dr. Ben Hugo or his practice. The practice is run inefficiently with one side of the office competing with the other for patient rooms, sending out confusing text messages and receiving phone calls about conflicting appointment times and generally poor management. Examples are: having me leave the room so the aesthetician could use it, scheduling a carpet cleaning company to come during regular business hours thereby blocking the exit that is used for post op patients (can’t use a wheelchair causing the patient to have to navigate curbs, grass and other cars while still partially sedated.) The anesthesia used was ineffective. I spent an hour in tears asking for more medication and being told to hold still or “I might make an error”. More meds would have worked! What they did give me were 5 pills: 1 pill to calm the nerves and 4 opioid pills for pain. Patient anesthesia should be catered for that specific patient; it was the most traumatic experience of my life. Bott
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Ann Toler – Oct 23, 2021
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Always great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous – Jan 16, 2019
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very accommodating
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous – Jan 11, 2019
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He did awesome job .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Daisy H. – Dec 11, 2018
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My experiences with Dr Hugo have been exceptional. He is an excellent practitioner with an artistic eye. He is focused on the individual and on the outcomes of his procedures. I cannot recommend him more highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous – Nov 08, 2018
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Dr. Hugo can be trusted to have the patient's interest at heart and one can be sure of a great outcome on any procedure undertaken. I have been a pt. for many years and would never think of going elsewhere for my procedures.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
D. J. – Aug 24, 2018
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I have been coming to Dr. Hugo for years. I receive top notch service from his entire staff. Dr. Hugo offers advice and services to keep me looking my best. I highly recommend him and his team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan R. – Aug 20, 2018
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I get Botox for my frown lines and around my eyes--very satisfied with the results. I've also had liposuction done around my tummy area, with very good results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris S. – Aug 15, 2018
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Going to a plastic surgeon can be a daunting experience; however, I have found Dr. Hugo and his staff to be knowledgeable, caring and good listeners. Dr. Hugo listens to your desires and gives you an honest evaluation. I wouldn't think of going anywhere else. Five Stars plus from me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frances C. – Aug 14, 2018
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I've been seeing Dr. Hugo now for five years and, for many reasons, plan to continue. I've had different types of injections and Fractional CO2 laser done often and always delighted with the outcome. Dr. Hugo is very personable and takes his time with me, making me feel comfortable and relaxed. He explains the procedure he will be doing thoroughly and often takes pictures for before/after. What I have admired the most about him is how skin conscious he is. He wants you to...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 02, 2018
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Been going to Dr. Hugo for many, many years, would never go to anyone else. His work is excellent, detailed, like a sculpturer. He and his office are professional, kind, considerate, they really care about you, etc. The one thing I love is that Dr. Hugo will not do anything that would make you look plastic (you know like some of those movie stars) . I fully trust Dr. Hugo.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 20, 2018
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Cosmetic Surgery made it a relaxing and confident experience. Dr. Hugo and Rachel were personable as well as professional and made me feel I was in excellent hands. I interviewed at 3 Coolsculpting practices in VA Beach and Tampa. There was no doubt this was the best practice for me.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 07, 2018
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Dr. Hugo changed my life! He is one of the most honest and talented doctors I have ever had the pleasure of working with. I won't trust my face to anyone else!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 07, 2018
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Every one of the stars in each category was genuinely earned! Dr Hugo has an artists eye for natural beauty and balanced symmetry of the human face. Results are subtle and natural. I glad he is so exacting in his pursuits!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 06, 2018
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Fantastic
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 05, 2018
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Very kind and professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 05, 2018
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I have been a patient of Dr. Hugo since 2009. He has the talent and artistry for recognizing how to perfect facial beauty. He has the skills, knowledge, and ability to provide you with the best natural youthful look you are longing to recapture. His staff are the best to work with for scheduling appointments and are always so kind and helpful. You feel like you are part of their family every time you walk through the door. So exciting being complimented on how beautiful your skin is!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 02, 2018
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Dr. Hugo has transformed my skin. The office is very welcoming and you will be given the individual care that we should all expect when visiting a plastic surgeon. Dr. Hugo is honest and to the point. Simply, the best!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 01, 2018
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Dr. Hugo is one of the most honest, accurate and knowledgeable doctors that I have ever met. He will not tell you what you "want" to hear - he will tell you what you need to hear. He is direct with his thoughts of what you may need and also does not recommend anything if you do not need it. He is a surgeon to make you feel good about yourself and enhance your natural beauty. Highly recommend!! I know numerous women who have been extremely satisfied with his work, fa...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 01, 2018
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I have been a patient of Dr Hugo for years and have always had great results and appreciate that he takes a lot of time with his patients and results have always been great .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 30, 2018
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About Me

biography

Dr. Jacobus Hugo, MD is a plastic surgeon in Virginia Beach, VA. He is accepting new patients.
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pennsylvania Perelman School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office328 Louisa Ave Ste 110 Virginia Beach, VA 23454
1
Mountain Spring Vascular5589 Greenwich Rd Ste 100 Virginia Beach, VA 23462
2