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Dr. Jacqueline Chen, MD

Dr. Jacqueline Chen, MD

Gastroenterology*

Dr. Jacqueline Chen, MD is a gastroenterologist in Richardson, TX. She is affiliated with medical facilities such as Medical City Plano and Barnes-Jewish West County Hospital.

3.7 Star Rating
Based on 6 reviews 3.7 Star Rating (6 reviews)

Practice

3509 Spectrum Blvd # A Richardson, TX 75082

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.7

6 ratings, 5 with a written review
5 Star
67%
67%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
33%
33%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
No results
Helpful
leah alzouhbi – Jan 08, 2025
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cynthia Segedy – Mar 22, 2024
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What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Delores Crowdus – Jun 23, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jacob – Mar 01, 2023
×Post a ResponseAre you Dr. Jacqueline Chen, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Troy D Myers – Feb 21, 2023
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About Me

biography

Dr. Jacqueline Chen, MD is a gastroenterologist in Richardson, TX. She is affiliated with medical facilities such as Medical City Plano and Barnes-Jewish West County Hospital.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington University

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office3509 Spectrum Blvd # A Richardson, TX 75082
1

Practice

Office4690 McDermott Rd Ste 188 Plano, TX 75024
2

Affiliated Hospitals

  • Barnes-Jewish West County Hospital

    12634 Olive Blvd
    Creve Coeur, MO 63141
    Recipient of 10
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    4% higher than the national average

    86%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Texas Health Center for Diagnostics & Surgery

    6020 W Parker Rd
    Plano, TX 75093
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    88%
    Patients said the area around their rooms was always kept quiet at night

    21% higher than the national average

    View all patient feedback
  • Kaiser Permanente Westside Medical Center

    2875 NE Stucki Ave
    Hillsboro, OR 97124
    Recipient of 4
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
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