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Dr. James Green, MD

Dr. James Green, MD

Neurotology*
35+ years of experience

Dr. James Green, MD is an otologist neurotologist in Jacksonville, FL and has over 35 years of experience in the medical field. Dr. Green has extensive experience in Otologic Conditions & Procedures. He graduated from UNIVERSITY OF OKLAHOMA / HEALTH SCIENCES CENTER in 1985. He is affiliated with Baptist Medical Center Jacksonville. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 30 reviews 3.9 Star Rating (30 reviews)

Practice

10475 Centurion Pkwy N Jacksonville, FL 32256
Telehealth available

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Dr. Green is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Green specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Green's Reviews

Likelihood to recommend Dr. Green

3.9
30 ratings, 9 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
7%
7%
2 star
0%
0%
1 star
23%
23%

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Went to him about ear ache, did hearing test and said I lost my hearing from using guns , I have never been in military or do I hunt or do I go to gun range, told me to come back in one year , never said anything about ear ache
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jul 03, 2024
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I highly recommend Dr. Green and his audiology staff. They are professional and compassionate. My hearing loss has affected me...made it very difficult to socialize in groups. The audiologist suggested a heating aid and they have helped me understand it and I can’t believe the positive impact and change in my quality of life.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jan 26, 2021
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From the three appointments I’ve had with Dr Green , I’ve found that he’s a very patient and caring doctor. He listens. He doesn’t interrupt like some do.and he really cares about the patient . As far as knowledge goes , he’s top notch. He has the experience and wisdom with him and to me he’s a totally trustworthy man. If only I could see him in person , as only video conferencing is going on at the moment. Plus I’m in Canada. Even being way up here he has taken the time to help me. John
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Ness – Jun 08, 2020
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Highly recommend Dr J Douglas Green for your hearing issues. His excellence and compassion set him apart. Dr. Green and his staff of audiologists are wonderful. I am very pleased with my medical care from Jax Heating and Balance Institute.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Dec 30, 2019
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For 10 years DR Green has provided the best professional care I could imagine. During a back surgery I got a pseudomonas infection near my spine and had to have prolonged treatment with gentamicin. This destroyed my balance and I was diagnosed with a vestibular ocular reflex disorder. I was dizzy constantly. I received treatment in the balance center at Dr Green’s office. At first it helped, but a virus set me back and I couldn’t improve after that. He helped me seek other professional resources and much more. Unfortunately, I haven’t improved much since then, but I am not sure how I would have been able to handle it all without his professional and human skill set there to help me. I’m forever grateful to Dr Green.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karin Deleurand – Sep 25, 2019
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I have struggled with hearing loss and it has affected my life. Being in situations with background noise was the worse! I was really nervous about the idea of hearing aids. I took the plunge and bought a set of high end hearing aids and I am SO HAPPY. Wish I had done this years ago. Dr. Green and his audiology staff are amazing.! They are professional, knowledgable, compassionate and provides excellent customer service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julie in Hamilton – Jan 19, 2018
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Wonderful caring doctor, I couldn't happier with the treatment I received. The staff is very helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jan 19, 2018
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I recently saw Dr. Green and was so happy to find a physician/surgeon who took the time to listen to me and explain my ear problem. I had surgery and my result was outstanding. Highly recommend Dr Green for any ear problems. Also his office has amazing audiologists and I was fitted with a hearing aid. It makes a difference to get a hearing aid from a medically supervised practice. The staff at this office truly cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Virginia Sonier in Tallahassee, FL – Mar 31, 2017
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He diagnosed my vertigo and the treatment worked. Guess it's all about crystals in the ears. Anyway, thank heaven for Dr. Green and his staff! I depend on them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
joanelle mulrain in Jacksonville, FL – Jun 23, 2016
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About Me

care philosophy

Jacksonville Hearing and Balance Institute exists to further the healing ministry of Christ through advanced diagnostic and therapeutic techniques to help patients with hearing, balance and related ear problems in a caring and compassionate environment which is financially sound, efficient and proactive.

biography

J. Douglas Green, Jr., M.D. is founder and president of the Jacksonville Hearing and Balance Institute. He has a certificate of added qualification in neurotology and is recognized both nationally and internationally in the treatment of ear disease,...read more
  • Neurotology

  • Ear, Nose, and Throat

  • Audiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Oklahoma / Health Sciences Center

    Medical School, 1985
  • University Of Oklahoma College Of Medicine

    Medical School, 1985
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Green is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Imaging Services of Jacksonville LLC10475 Centurion Pkwy N Jacksonville, FL 32256
    1
    North Florida Surgeons PA11945 San Jose Blvd Ste 300 Jacksonville, FL 32223
    2

    Affiliated Hospitals

    • Baptist Medical Center Jacksonville

      800 Prudential Dr
      Jacksonville, FL 32207
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality