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Dr. James Johnston, OD

Dr. James Johnston, OD

Optometry*
35+ years of experience

Dr. James Johnston, OD is an optometrist in Tallmadge, OH and has over 35 years of experience in the medical field. He graduated from Ohio University Heritage College of Osteopathic Medicine in 1988. He is affiliated with medical facilities Akron General and Western Reserve Hospital. He is accepting new patients.

2.7 Star Rating
Based on 22 reviews 2.7 Star Rating (22 reviews)

Novus Clinic

518 West Ave Tallmadge, OH 44278

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Dr. Johnston's Reviews

Likelihood to recommend Dr. Johnston

2.7

22 ratings, 14 with a written review
5 Star
41%
41%
4 Star
0%
0%
3 Star
0%
0%
2 Star
5%
5%
1 Star
55%
55%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Rachel – Jan 09, 2025
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What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
4 people found this helpful
Helpful
Mary – Nov 07, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
MaryAnne Kolton – Jun 21, 2021
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What went well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
4 people found this helpful
Helpful
Michelle Wade – Apr 16, 2021
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Oct 01, 2019
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
Youngstown – Mar 13, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Don Corbett in Akron – Feb 19, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 people found this helpful
Helpful
Isobel Faltisco in Cuyahoga Falls, OH – Oct 14, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 people found this helpful
Helpful
Ken Branch in Akron, OH – May 27, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Jonathon in Akron, OH – Apr 24, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Kaitlyn Hoch in Canton, OH – Aug 06, 2016
Dr. Johnston's Reply –
Thank you for your kind words.
×Post a ResponseAre you Dr. James Johnston, OD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
William in Cuyahoga Falls, Ohio – Jul 28, 2016
Thank you for your kind words. I appreciate you...Read More
×Post a ResponseAre you Dr. James Johnston, OD?
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Nickii in Akron, OH – Feb 12, 2016
×Post a ResponseAre you Dr. James Johnston, OD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
marymichele821 in Barberton, OH – Feb 06, 2016
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About Me

biography

Dr. James Johnston, OD is an optometrist in Tallmadge, OH and has over 35 years of experience in the medical field. He graduated from Ohio University Heritage College of Osteopathic Medicine in 1988. He is affiliated with medical facilities Akron General and Western Reserve Hospital. He is accepting new patients.
  • Optometry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Michigan State University

    Fellowship Hospital
  • Cuyahoga Falls General Hospital

    Internship Hospital
  • Ohio University Heritage College Of Osteopathic Medicine

    Medical School, 1988
American Osteopathic Association®
American Osteopathic Board of Ophthalmology & Otolaryngology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Novus Clinic

Novus Clinic518 West Ave Tallmadge, OH 44278
1

Affiliated Hospitals

  • Western Reserve Hospital

    1900 23rd St
    Cuyahoga Falls, OH 44223
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Akron General

    1 Akron General Ave
    Akron, OH 44307
    Recipient of 5
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
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