Dr. James Martin, MD

I had a deeply disappointing experience at this office and feel compelled to share it in hopes that it helps others make an informed decision. Despite arriving on time for my scheduled appointment, I waited well beyond a reasonable timeframe without any clear communication or respect for my time. When I asked for updates, I was met with vague answers and indifference.The interaction with one of the staff members was especially unprofessional and disheartening. Rather than offering understanding or assistance, their tone and behavior were dismissive and, frankly, unacceptable in a healthcare setting. When I expressed that I would no longer be continuing my care with this practice, I was treated with hostility rather than empathy.Attempts to speak with a manager were initially brushed off, and it was only after considerable insistence that someone finally addressed my concerns with basic courtesy. While I appreciated the eventual effort to help, the overall experience left me feeling

Dr. Martin was very thorough and very good at explaining what the procedure would reveal about the condition of the nerves. He has an excellent 'bed-side manner'.

Dr Martin might be an excellent physician, but after waiting in his lobby for over an hour from my scheduled appt time, I inquired at the desk as to how much longer and the receptionist said, Dr Martin always runs behind withhis patients, and there are 3 more ahead of you, I told them to cancel my appt and refund my copay. I will find another physician.