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Dr. James Patrick O'Neal, MD

Dr. James Patrick O'Neal, MD

Ear, Nose, and Throat*
20+ years of experience

Dr. James Patrick O'Neal, MD is a head & neck surgery otolaryngologist in Conroe, TX and has over 20 years of experience in the medical field. Dr. O'Neal has extensive experience in Otologic Conditions & Procedures. He graduated from Baylor College of Medicine in 2000. He is affiliated with HCA Houston Healthcare Conroe. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 44 reviews 4.5 Star Rating (44 reviews)

Dr. O'Neal is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of ExpertiseDr. O'Neal specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

Experience Check

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Dr. O'Neal's Reviews

Likelihood to recommend Dr. O'Neal

4.5
44 ratings, 30 with a written review
5 star
80%
80%
4 star
7%
7%
3 star
5%
5%
2 star
2%
2%
1 star
7%
7%

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Ann Kennedykenn
could be better
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Long wait times
5 others found this helpful
Helpful
Jun 02, 2022
Our team truly values this feedback, and we are... Read More
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He didn’t say much.
What went well
  • Office environment
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
2 others found this helpful
Helpful
Apr 04, 2021
Thanks for taking time to share your honest... Read More
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Good feedback on problem
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jacquelyn Quick – Jul 24, 2020
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I have no problems with the doctor. I believe he is very capable. My gripe is with the wait. I waited over an hour to be examined. Unacceptable!
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Jun 29, 2020
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This was my first visit and I was made to feel like a long lost friend.. The staff was all wonderful. Dr. O Neil is very thorough and I have all confidence in him.. thank you all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 10, 2020
Dr. O'Neal's Reply –
Thank you for the kind rating, Reviewer Name.
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Friendly and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 29, 2020
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Dr. O'Neal was very thorough which I really appreciate. His staff was very helpful and very attentive and very concern about my health. In times like these, it's good to know there are health care workers that care!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
May 15, 2020
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Wait time was a little long, but very happy to have found Dr. O'Neal after moving to this area and looking for a doctor to diagnose and treat me. I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
R Bujnoch – Mar 28, 2020
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Drs very through everyone there great only a long wait time probably because it was my first visit. ThankYou Mollie kinder
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mollie – Jan 08, 2020
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Was very pleasant office.easy to find.slightly confused during check in proceedures.both drs were assuring and informed us of what needed to be done in an easy to understand way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Juan lomas – Jan 04, 2020
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Took care of me early on a Monday morning after I spent a weekend with a bloody nose that the docs in Conroe Regionsl’s ER could not stop. Caring, responsive, and effective. What more could anyone ask for?
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Fred Halperin – Dec 29, 2019
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Dr. Oneal is very caring and professional. Spends time explaining things and very helpful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sandra Stiner – Nov 24, 2019
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Doctor changed online appointment from 2PM to 8:45AM. Then I had to wait in examine room for 45 minutes to see him. No apology or explanation from doctor. If the roles had been reversed, the appointment would have been canceled and charged a no-show fee. Doctors need to respect patients time just like they want their time respected. Their time is not more valuable than their patient’s time.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
8 others found this helpful
Helpful
Oct 05, 2019
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It was great and all staff was incredible as is all my visits to Dr Oneal. Thank all for being so great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Marshall Walker – Sep 20, 2019
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Amazing Dr. takes his time and really cares!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 14, 2019
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just had sinoplasty procedure 9/2019. i can not give enough star ratings... all staff was kind and helpful no long waiting and answered every question i had. this goes for everyone i came in contact with rather in person or on the phone. dr. oneal is exceptional at his profession from the beginning conversation till the end. i was told horror stories about this procedure from other people (not related to dr.oneal) just the procedure, and i will tell you none of it was true... i had no swelling or pain at all. hardest part for me was feeling congested and not being able to blow my nose for a week.. all normal.. i will highly recommend dr. oneal to everyone, he done an awesome job....... i can breath again..... thanks dr.oneal
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
ronald white – Sep 13, 2019
Thank you for the kind rating, Susan Palmer,... Read More
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I am so impressed with Dr. O'Neal! For 2 yrs I have had a chronic problem that other doctors were unable to diagnose. I even made a trip to Mayo and still no answers. In one visit Dr. O'Neil did his exam ordered scans and discovered the problem. He listens to you and he cares, so thankful for doctors like this.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Stacie – Aug 21, 2019
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On time, pleasant and answers all questions to the hearing impaired patient.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charlotte in The Woodlands , TX – Jul 21, 2019
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It was cancelled! First, I spoke to someone on the phone in June and made an appointment for a first visit. The week of, I called to confirm the day/time and was told I didn’t have an appointment! That was the first week of July. So I wasted a month! The scheduler said your were closed that day to call back. So I went online and set up an appointment only to have them call later and say I had to see my primary doctor first for a referral. I do not need referrals to go to specialists. I informed she lady that I have not seen my primary here for the problems but that I have seen numerous doctors, including my primary, an allergist and an ENT in the past so why do I need to waste an extra co-pay plus insurance money for a referral that is not required. And she said the appointment I had made was not for a first visit, but it did not say that online. I am more irritated than words can say! I have wasted nearly two months TRYING to get in to see you!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Mary – Jul 14, 2019
We regret that this experience fell short of... Read More
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Dr. O’Neal is amazing! He made my entire experience easy and comfortable. 5 stars to the office staff as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dee Green – Jul 10, 2019
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About Me

care philosophy

I specialize in the medical and surgical management of conditions affecting ears, nose and throat in all age groups. Surgical services offered include but are not limited to tonsillectomy, adenoidectomy, ear tubes, sinus surgery, septoplasty, microlaryngeal surgery.

biography

This physician is accepting telehealth visits. Patrick O'Neal, MD, focuses on diagnosing and treating disorders of the ear, nose and throat, and treats both children and adults. Dr. O'Neal earned his medical degree with honors from Baylor College...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Geisinger Medical Center

    Residency Hospital
  • Geisinger Medical Center

    Internship Hospital
  • Baylor College Of Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. O'Neal is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Affiliated Hospitals

    • HCA Houston Healthcare Conroe

      504 Medical Center Blvd
      Conroe, TX 77304
      Recipient of 10
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Surgical Care Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      74%
      Patients said that nurses always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality