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Dr. James Richmond, MD

Dr. James Richmond, MD

Ophthalmology*

Dr. James Richmond, MD is an ophthalmologist in Chattanooga, TN. He is affiliated with Parkridge East Hospital. He is accepting new patients.

3 Star Rating
Based on 10 reviews 3 Star Rating (10 reviews)
Accepting New Patients
932 Spring Creek Rd
Chattanooga, TN 37412

Brought to you by and on staff at

Parkridge East Hospital

Locations

East Ridge Eye Center

East Ridge Eye Center932 Spring Creek Rd Chattanooga, TN 37412
1

At a Glance

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Dr. Richmond's Reviews

Likelihood to recommend Dr. Richmond

3.0
10 ratings, 5 with a written review
5 star
50%
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4 star
0%
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3 star
0%
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2 star
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1 star
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This office is all about the money and not about the patient. They insist on a copay every single time you walk through the door. 3 days between visits and they want a copay. We refused to go back and funny, the doctor he sees now doesn't charge for recheck visits under 30 days.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
N.G – Feb 14, 2020
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He takes him time explaining any issues you have. Asks if you have any questions or concerns. Very friendly. Everyone in the office is.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda Corlew – Nov 18, 2019
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While Dr. Richmond comes with years of experience; his staff is lacking both in diplomacy, customer service and sense of urgency. You speak to one member and get one answer.. another... another answer. Took greater than 9 weeks to have medical records sent to another provider. There is a sense that this office "milks" insurance and does testing that has been noted to be overkill. Glad I made a switch back to a competent office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Oct 04, 2018
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I have been seeing Dr. Richmond for many years. I really think he needs to be more selective about his front people and billing personnel which can be very rude and disrespectful to patients. It’s all about money, while there I heard elderly people being talked to rudely. I saw a man come in who almost fell in parking lot be turned away because he was late my husband helped him back to car. I am very disappointed in services and as a RN who ALWAYS PAYS HER BILL I won’t go back.
What went well
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
Karen Pekala in Ooltewah , TN – Aug 17, 2018
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Our dad's appointment was for 2:30 and was not seen until 2 hours later. The visit lasted 3 hours. We, his family, are paying a home care aid by the hour and over 2 hours sitting in his office is unacceptable.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Annapolis, MD – Aug 09, 2017
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About Me

biography

Dr. James Richmond, MD is an ophthalmologist in Chattanooga, TN. He is affiliated with Parkridge East Hospital. He is accepting new patients.

  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baptist Health

    Fellowship Hospital, 2021

  • Louisiana State University

    Internship Hospital, 2015

  • Louisiana State University

    Residency Hospital, 2015
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Affiliated Hospitals

  • Parkridge East Hospital

    941 Spring Creek Rd
    Chattanooga, TN 37412
    Recipient of 23
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards
Learn more about how Healthgrades measures Hospital Quality
See all Ophthalmologists in Chattanooga, TN