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Dr. James Sattler, MD

Dr. James Sattler, MD

Gastroenterology*

Dr. James Sattler, MD is a gastroenterologist in Torrance, CA. He is affiliated with medical facilities Torrance Memorial Medical Center and Providence Little Company of Mary Medical Center Torrance. He is accepting new patients and telehealth appointments.

3 Star Rating
Based on 22 reviews 3 Star Rating (22 reviews)

Practice

23451 Madison St Ste 290 Torrance, CA 90505
Telehealth available

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Hospital Highlight

Dr. Sattler is affiliated with Torrance Memorial Medical Center Torrance, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Sattler specializes in the areas of Gastroenterology & Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Sattler's Reviews

Likelihood to recommend Dr. Sattler

3.0
22 ratings, 8 with a written review
5 star
36%
36%
4 star
9%
9%
3 star
14%
14%
2 star
0%
0%
1 star
41%
41%

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It was blatantly obvious that Dr. Sattler was unsympathetic to my severe symptoms and was uninterested in treating me, so I walked out of the exam room and let him know that I would be complaining to the Office Manager. The fact that four members of the office staff came out to the waiting room to apologize for Dr. Sattler's disrespectful behavior, yet he never apologized, speaks volumes about his lack of professionalism and compassion. There isn't a single positive thing that I can say about my appointment with Dr. Sattler. I left Digestive Care Consultants feeling devastated by the outcome of my appointment and hopeless of ever being able to achieve remission.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
May 05, 2022
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Dr. Sattler saved my life. After being sick for 2 and a half years and being wrongly diagnosed, he diagnosed me properly and I've been healthy under his care for 7 years now. The office is sometimes hard to get a hold of, but it's worth the wait. Dr. Sattler is very knowledgable and keeps up to date with new findings in his field. I highly recommend him.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Jul 01, 2021
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I was very unhappy with the level of care from Sattler for my recent Colonoscopy The procedure went fine and the nursing staff was caring and attentive.However, it went down hill from there.After waiting 30min for him to follow up after the procedure, while sitting in a random hallway with other patients w/no patient confidentiality, he conveniently forgot to tell me he took a biopsy which I had to find out from the discharge nurse.He was dismissing, rushed and unapologetic for his forgetfulness
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Nov 24, 2018
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Dr. Sattler is a very personable and knowledgeable doctor. He really takes the time to listen to you and provides excellent diagnosis and treatment options. Unfortunately the staff at digestive care are really subpar, lack communication and follow through, and are prone to making errors.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Torrance – Jul 24, 2018
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Upon arrival at the Digestive Care Consultants lobby, we were informed by the office staff that Dr. Sattler was not on-site but would be arriving shortly. After waiting about 5-10 minutes, we were taken in to the exam room by a nurse. The office staff was extremely attentive and friendly. Dr. Sattler did not enter the exam room until 4:57pm. He was almost an hour late, and his demeanor already felt very negative. Although he was very late, I wasn’t upset because I was more excited about get
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
JHyatt in San Pedro, CA – May 29, 2018
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Just like most Gastric Drs they just give you PPIs and don't fix the issue he told me no one gets cancer from Barrets My symptoms became unlivable so I scheduled an Endo but I ended up in the ER due to my issues and when he found out he cancelled my appointment and said it was not his problem I was lucky to find Dr Sachar who gave me the Endo and tied to resolve my issues She finally sent me to UCLA where they found Cancer and eventually had to remove my Esophagus !! Sattler is useless
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Long Beach, CA – Apr 23, 2017
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I have had 2 colonoscopies. he and his staff have made it easy. i like the endo center. They are all nice. It really makes it easy
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Lulu Franks in Rancho Palos Verdes, CA – Jul 03, 2016
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The procedures are obviously not pleasant nor is the prep and don't really expect the Dr or his staff the make that better. I know I have to do it so I try to follow all the rules to make is as easy and efficient as possible.However, when the procedure is over, I should not be treated like I no longer matter. The results are a pretty important part of it all and the waiting is a bit scary. Unfortunately, neither Dr. Sattler not his staff seem to care. That's sad.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
14 others found this helpful
Helpful
Disgruntled Patient in Palos Verdes Peninsula, CA – Apr 30, 2016
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About Me

biography

Dr. James Sattler, MD is a gastroenterologist in Torrance, CA. He is affiliated with medical facilities Torrance Memorial Medical Center and Providence Little Company of Mary Medical Center Torrance. He is accepting new patients and telehealth appointments.
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Kaiser Found Hospital

    Residency Hospital, 1982
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Digestive Care Consultants23451 Madison St Ste 290 Torrance, CA 90505
1

Practice

Endoscopy Center at Skypark23441 Madison St Ste 230 Torrance, CA 90505
2

Practice

3

Affiliated Hospitals

  • Torrance Memorial Medical Center

    3330 Lomita Blvd
    Torrance, CA 90505
    Recipient of 14
    hospital awards

    Surgical Care Excellence Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
  • Providence Little Company of Mary Medical Center Torrance

    4101 Torrance Blvd
    Torrance, CA 90503
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality